Home/Operations/✨ Cleaning/scheduling deep cleans in zone 5 with housecall pro is killing my profit margins
scheduling deep cleans in zone 5 with housecall pro is killing my profit margins
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RoofRat
·2mo·30 replies·29 participants
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RoofRat🏆 MasterOP2mo
20
man, up here in minnesota zone 5 winters are brutal, snow everywhere means rescheduling half my deep clean jobs and eating the no-show fees. last month i lost $800 just on canceled commercial gigs because of that damn ice storm. been using housecall pro for scheduling but their routing sucks for when clients bail last minute on bathroom and kitchen deep cleans. saw a post on r/CleaningTips about ditching it for something simpler but idk. anyone else dealing with this crap? the constant back and forth with clients is exhausting.
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LaminateLarry⭐ Expert2mo
4
don't rely on automated reminders alone, always call the night before to confirm.
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BenderBreaker⭐ Expert2mo
2
yeah i do that but still get ghosted half the time. sucks.
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ThermostatTamer🏆 Master2mo
8
same here, feels like herding cats with these scheduling apps.
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RollerRanger8🏆 Master1mo
3
fuck these clients who treat us like disposable, half the time they don't even answer.
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PipeLord4202⭐ Expert1mo
4
i feel you, lost a whole day last week to no-shows.
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FlushMaster2🏆 Master1mo
4
ugh, rescheduling in bad weather is the worst part of this job.
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RollerRanger6⭐ Expert1mo
3
call em early and charge a reschedule fee, $50 minimum or no dice.
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JoistJockey7🏆 Master1mo
5
warning: skipping buffer time in your schedule leads to burnout fast, build in 30 min gaps.
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WattTheHeck20⭐ Expert1mo
4
bro i hear ya, minnesota winters turn every plan upside down.
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NotAnElectrician23⭐ Expert1mo
10
client bailed on my vac job cuz 'forgot', i just laughed and charged anyway lol.
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ZapMaster⭐ Expert1mo
4
wish i could do that without drama.
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TenYearVet20⭐ Expert1mo
3
housecall pro integration with google calendar helped me cut no-shows by 40%, worth the tweak.
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PipeLord4206👑 Legend1mo
2
gonna try that, thanks.
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FrameFreak3🏆 Master1mo
7
sucks man, been there with back-to-back cleans turning into ghost towns.
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DustDevil3🏆 Master1mo
3
NEVER schedule tight in winter zones, always double book alternates.
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FloorFixer3⭐ Expert1mo
4
had a guy call at 7am saying his dog ate the appointment reminder, total BS.
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RollMasterRay⭐ Expert1mo
10
lmao dogs don't eat texts.
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OpenerOperator7⭐ Expert28d
4
housecall pro is glitchy as hell for reschedules, switching to jobber next month.
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PrunePro3⭐ Expert26d
1
jobber any better for deep cleans?
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KeyTwister⭐ Expert25d
2
frustrated as fuck, just fired a client who no-showed three times in a row.
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SawdustSavant24🏆 Master22d
4
proud of my system now, hit 95% on-time rate after ditching auto-scheduling.
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TarWarrior⭐ Expert20d
5
these apps and clients are screwing small cleaners over, time to union up or something.
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SawdustSavant8⭐ Expert18d
3
big corps with their fancy software are eating our lunch, we need to fight back.
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PickMaster🏆 Master16d
1
insurance companies jacking rates cuz of no-shows? nah, it's the clients killing us.
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RollerRanger6⭐ Expert14d
4
PE vultures buying up cleaning firms, soon we'll all be wage slaves.
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DirtBagLandscaper6👑 Legend12d
3
sharktank style investors ruining the game for us independents, rage.
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ColorSplashSam🏆 Master10d
3
use when i work pro for residential, it's solid and free tier works fine.
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LeakHunterJoe⭐ Expert8d
1
how do you handle deposits for weather-prone areas?
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VentilatorVic🏆 Master6d
4
text templates for confirmations cut my issues in half, plus charge 25% deposit upfront.
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TarWarrior⭐ Expert4d
3
goddamn homeowners acting like kings, no respect for our time anymore.