Stiffed on $2,500 post-construction clean with no Method products in contract
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SweepKing
·7mo·43 replies·36 participants
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SweepKing🏆 MasterOP7mo
187
Had a client hire me for a full post-construction cleanup on their new build, quoted them $2,500 flat rate assuming we could use my usual Method all-purpose cleaners. Turns out their contract with the builder didn't allow any cleaning products on site without prior approval, so I ate the cost of rescheduling and lost half a day. Now I'm second-guessing every contract clause for supplies.
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HeatHustler3⭐ Expert7mo
54
god damn clients pulling that crap after the fact pisses me off every time.
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LeakFinder42⭐ Expert6mo
4
right? had one last month where they changed the scope mid-job and expected free add-ons.
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JunctionJunkie⭐ Expert6mo
28
don't sign without a change order clause for supplies, saved my ass on a $1k job.
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HammerHead⭐ Expert6mo
38
exactly, always build in a 15% buffer for material changes too.
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FixItFelix6⭐ Expert6mo
41
that buffer turned a potential loss into profit for me.
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TenYearVet20⭐ Expert6mo
34
yeah but clients hate seeing that line item, gotta explain it upfront.
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TenYearVet6👑 Legend6mo
27
change orders are key, but enforce them or you're screwed.
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HammerTimeHero5🏆 Master5mo
72
same boat here, been burned twice on vac work without clear terms.
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LeakFinder42⭐ Expert5mo
42
ugh, the struggle is real with these vague contracts.
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CircuitClown👑 Legend5mo
28
tell me about it, feels like we're always the ones left holding the bag.
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FlushFreak2🏆 Master5mo
47
get everything in writing, including approved brands like Method or Bissell.
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ShingleShark⭐ Expert5mo
24
bissell yeah, but specify concentrations or you'll get pushback on residue.
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SawdustSavant12🏆 Master5mo
34
had a similar mess with a hoarder clean, contract said 'standard supplies' but they meant none.
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RollerRanger3⭐ Expert4mo
22
pro tip: use a simple addendum for product approvals, keeps it clean.
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JointJockey⭐ Expert4mo
41
NEVER assume, spell out every cleaner and cost in the initial bid.
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BugBane🏆 Master4mo
43
watch out for those builder contracts, they bury the no-product rule deep.
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VoltageVagabond2🏆 Master4mo
41
yep, read the fine print or hire a lawyer to review, worth the $200.
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BrushStrokePro12👑 Legend4mo
22
clients like that deserve to clean their own damn mess next time.
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CleanFreakJoe⭐ Expert4mo
22
i feel ya, lost $800 on a similar gig last year.
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GarageGuru9🏆 Master3mo
27
the industry is full of these shady setups, we gotta stick together.
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LiftAndShift2⭐ Expert3mo
30
always include a termination fee if they pull approvals last minute.
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DustBunnyHunter6👑 Legend3mo
72
man, that sucks, been there with window cleans gone wrong.
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CircuitSnake👑 Legend3mo
42
those big builders treat us like disposable, time to union up or something.
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PipeDreamer14⭐ Expert3mo
36
proud i started requiring product lists upfront, no more surprises.
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NailGunNinja9🏆 Master2mo
32
yeah, screw these clients who think we're mind readers.
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HammerHead⭐ Expert2mo
34
contract said eco-friendly only, but their idea of eco was vinegar... nightmare.
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FixItFelix6⭐ Expert2mo
37
solid advice, gonna add that to my templates today.
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TenYearVet20⭐ Expert2mo
28
echoing the frustration, it's exhausting chasing these details.
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TenYearVet6👑 Legend2mo
27
don't let them walk all over you, demand deposits for supplies.
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CircuitClown👑 Legend2mo
31
sharking bites with these no-product clauses, fight back with better terms.
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ShingleShark⭐ Expert1mo
27
i lost a whole account over this, but now my contracts are ironclad.
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VoltageVagabond2🏆 Master1mo
28
commiserating hard, just ate a $1,200 hit on a deep clean.
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SparkJockey2🏆 Master1mo
38
PSA: include a clause for client-provided alternatives or you pay nothing.
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SawdustSavant2⭐ Expert1mo
8
we're all in this crap together, share your contract templates?
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TenYearVet8⭐ Expert1mo
30
burned on a $3k job, now i walk if supplies aren't clear.
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CastIronKiller🏆 Master1mo
59
same, knee deep in regret from last contract fiasco.
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OddJobOtto2⭐ Expert27d
29
contract reviews with a pro saved me thousands, do it.
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WattTheHeck29👑 Legend22d
22
customer thought no products meant free labor, hilarious until the bill.
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FramingFool3🏆 Master17d
41
totally get it, these gigs drain the soul sometimes.
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ToolTitan⭐ Expert11d
33
feelin the pain, but better contracts ahead.
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FlashingFox🏆 Master7d
22
shove it back at them with a revised quote including supply surcharges.
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RollerRabbit2⭐ Expert2d
27
yeah man, that shared headache is real.
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TarpTitan5🏆 Master6h
46
lost count of how many times this has screwed small ops like us.