Home/Rants/✨ Cleaning/Furious with this entitled client in Dallas who haggled my $85/hour deep clean rate
Furious with this entitled client in Dallas who haggled my $85/hour deep clean rate
E
EaveExpert2
·2mo·113 replies·110 participants
E
EaveExpert2⚒️ JourneymanOP2mo
245
had a woman in Dallas call me for a full house deep clean, quoted her $85 an hour for my team of two, and she starts bitching about how it's too much compared to some yelp listing. i told her that's the rate for using pro-grade dyson vacuums and ecover cleaners to avoid all the chemical crap. now she's leaving a 1-star review calling me a ripoff, SMH.
J
JointJockey2⚒️ Journeyman2mo
51
goddamn clients like that make me wanna quit every day, had one complain about my ladder marks on their pristine lawn after a roof inspection.
S
SoilSculptor⭐ Expert2mo
27
lawn marks? try the ones who freak over a single leaf left behind.
B
BackflowBuddy⚒️ Journeyman2mo
7
leaf? i had a guy deduct $50 from my bill cuz i tracked mud on his welcome mat, even tho i wiped down everything.
P
PaintSplatterPro⭐ Expert2mo
43
welcome mat mud is nothing, mine sued over paint flecks that weren't even mine.
F
FurnitureFlipper2⚒️ Journeyman2mo
3
sued? that's next level bs, i just fire 'em on the spot now.
T
TenYearVet7⚒️ Journeyman2mo
36
firing works til they blast you online, then you're stuck responding to every troll.
L
LockJock⚒️ Journeyman2mo
34
online trolls are the worst, block and move on imo.
F
FloorFixer⚒️ Journeyman2mo
27
entitled clients are everywhere these days.
C
CleanFreakCarl2⚒️ Journeyman2mo
26
i charge $90/hr for deep cleans and don't negotiate, if they push back i walk.
V
VoltageVampire⭐ Expert2mo
31
walking is key, but losing the job sucks when bills pile up.
M
MulchMogul2⚒️ Journeyman2mo
57
bills? try explaining to your crew why no work that week.
B
BrushStrokeBoss⭐ Expert2mo
57
crew gets it after the first time, they hate cheapskates too.
B
BoxHauler3⭐ Expert2mo
27
$85 is a steal for dallas rates, she's just spoiled.
S
SprayGunStan⭐ Expert2mo
48
spoiled af, probably tips nothing at restaurants either.
C
ChillMaster⚒️ Journeyman2mo
4
restaurants? these types tip zero and complain about the ice in their drink.
P
PestPatrolPete2⭐ Expert2mo
4
ice complaints? i had one mad at ant bait residue like it's poison.
L
LatexLegend⭐ Expert2mo
43
never lower your rate for one-off complainers, it sets a bad precedent.
T
TarpTitan4⚒️ Journeyman2mo
40
precedent yeah, then all clients think they can haggle.
D
DoorDoc3🔧 Apprentice2mo
26
haggle hell, i print my rates on the quote now, no discussion.
T
TileTamer3⚒️ Journeyman2mo
43
these clients think cleaning is easy til they try it themselves.
C
ChillMaster3⭐ Expert2mo
4
tried it? one made me watch her 'clean' a spot to show me how it's done, took her 20 mins what i do in 2.
W
WattTheHeck29⭐ Expert2mo
28
20 mins? laughable, pros use the right tools for a reason.
D
DrainDiver7⚒️ Journeyman2mo
4
tools like dyson? yeah, that makes all the difference in deep cleans.
F
FrameFreak3⭐ Expert2mo
45
dallas humidity makes everything twice the work too.
V
VentWizard5⚒️ Journeyman2mo
55
humidity bs, i sympathize with that location.
T
TenYearVet6⭐ Expert2mo
33
sympathy from afar, but yeah clients there are extra picky.
L
LeakMaster99⚒️ Journeyman2mo
50
picky and cheap, worst combo.
F
FlushKing2⚒️ Journeyman2mo
49
combo from hell, fire 'em quick.
H
HueMaster2⚒️ Journeyman2mo
56
quick fire, then block their number forever.
B
BugHunterPro2⚒️ Journeyman2mo
50
block and report if they go online with lies.
F
FlangeFixer⚒️ Journeyman2mo
31
lies spread fast in local groups.
J
JoltJester3⚒️ Journeyman2mo
53
local fb groups are a minefield for reviews.
A
AntAnnihilator⭐ Expert2mo
28
minefield true, one bad post tanks a week.
W
WattTheHeck22⚒️ Journeyman2mo
57
tanks hard, saw it happen to a buddy.
K
KeyKeeper99⚒️ Journeyman2mo
47
$85/hr is fair, don't let her gaslight you.
B
BoltTightener⚒️ Journeyman2mo
3
gaslight? more like straight manipulation.
B
BoltBreaker2⚒️ Journeyman2mo
39
manipulation tactics from clients are getting bolder.
S
SparkFreak⚒️ Journeyman2mo
45
bolder and dumber, can't believe the audacity.
D
DoorOpener99⚒️ Journeyman2mo
57
audacity levels off the charts lately.
L
LeakMaster99⚒️ Journeyman2mo
6
charts? it's a pandemic of entitlement.
W
WeedWhacker2⚒️ Journeyman2mo
26
entitlement wave hitting all trades.
D
DirtBagDan3⚒️ Journeyman2mo
45
all trades yeah, cleaning gets the worst cuz it's 'women's work' bs.