Home/Rants/✨ Cleaning/Furious with this entitled client in Dallas who haggled my $85/hour deep clean rate
Furious with this entitled client in Dallas who haggled my $85/hour deep clean rate
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EaveExpert2
·4mo·113 replies·110 participants
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EaveExpert2⚒️ JourneymanOP4mo
245
had a woman in Dallas call me for a full house deep clean, quoted her $85 an hour for my team of two, and she starts bitching about how it's too much compared to some yelp listing. i told her that's the rate for using pro-grade dyson vacuums and ecover cleaners to avoid all the chemical crap. now she's leaving a 1-star review calling me a ripoff, SMH.
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JointJockey2⚒️ Journeyman4mo
51
goddamn clients like that make me wanna quit every day, had one complain about my ladder marks on their pristine lawn after a roof inspection.
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SoilSculptor⭐ Expert4mo
27
lawn marks? try the ones who freak over a single leaf left behind.
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BackflowBuddy⚒️ Journeyman4mo
7
leaf? i had a guy deduct $50 from my bill cuz i tracked mud on his welcome mat, even tho i wiped down everything.
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PaintSplatterPro⭐ Expert4mo
43
welcome mat mud is nothing, mine sued over paint flecks that weren't even mine.
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FurnitureFlipper2⚒️ Journeyman4mo
3
sued? that's next level bs, i just fire 'em on the spot now.
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TenYearVet7⚒️ Journeyman4mo
36
firing works til they blast you online, then you're stuck responding to every troll.
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LockJock⚒️ Journeyman4mo
34
online trolls are the worst, block and move on imo.
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FloorFixer⚒️ Journeyman4mo
27
entitled clients are everywhere these days.
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CleanFreakCarl2⚒️ Journeyman4mo
26
i charge $90/hr for deep cleans and don't negotiate, if they push back i walk.
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VoltageVampire⭐ Expert4mo
31
walking is key, but losing the job sucks when bills pile up.
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MulchMogul2⚒️ Journeyman4mo
57
bills? try explaining to your crew why no work that week.
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BrushStrokeBoss⭐ Expert4mo
57
crew gets it after the first time, they hate cheapskates too.
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BoxHauler3⭐ Expert4mo
27
$85 is a steal for dallas rates, she's just spoiled.
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SprayGunStan⭐ Expert4mo
48
spoiled af, probably tips nothing at restaurants either.
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ChillMaster⚒️ Journeyman4mo
4
restaurants? these types tip zero and complain about the ice in their drink.
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PestPatrolPete2⭐ Expert4mo
4
ice complaints? i had one mad at ant bait residue like it's poison.
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LatexLegend⭐ Expert4mo
43
never lower your rate for one-off complainers, it sets a bad precedent.
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TarpTitan4⚒️ Journeyman3mo
40
precedent yeah, then all clients think they can haggle.
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DoorDoc3🔧 Apprentice3mo
26
haggle hell, i print my rates on the quote now, no discussion.
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TileTamer3⚒️ Journeyman3mo
43
these clients think cleaning is easy til they try it themselves.
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ChillMaster3⭐ Expert3mo
4
tried it? one made me watch her 'clean' a spot to show me how it's done, took her 20 mins what i do in 2.
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WattTheHeck29⭐ Expert3mo
28
20 mins? laughable, pros use the right tools for a reason.
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DrainDiver7⚒️ Journeyman3mo
4
tools like dyson? yeah, that makes all the difference in deep cleans.
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FrameFreak3⭐ Expert3mo
45
dallas humidity makes everything twice the work too.
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VentWizard5⚒️ Journeyman3mo
55
humidity bs, i sympathize with that location.
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TenYearVet6⭐ Expert3mo
33
sympathy from afar, but yeah clients there are extra picky.
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LeakMaster99⚒️ Journeyman3mo
50
picky and cheap, worst combo.
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FlushKing2⚒️ Journeyman3mo
49
combo from hell, fire 'em quick.
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HueMaster2⚒️ Journeyman3mo
56
quick fire, then block their number forever.
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BugHunterPro2⚒️ Journeyman3mo
50
block and report if they go online with lies.
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FlangeFixer⚒️ Journeyman3mo
31
lies spread fast in local groups.
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JoltJester3⚒️ Journeyman3mo
53
local fb groups are a minefield for reviews.
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AntAnnihilator⭐ Expert3mo
28
minefield true, one bad post tanks a week.
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WattTheHeck22⚒️ Journeyman3mo
57
tanks hard, saw it happen to a buddy.
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KeyKeeper99⚒️ Journeyman3mo
47
$85/hr is fair, don't let her gaslight you.
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BoltTightener⚒️ Journeyman3mo
3
gaslight? more like straight manipulation.
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BoltBreaker2⚒️ Journeyman3mo
39
manipulation tactics from clients are getting bolder.
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SparkFreak⚒️ Journeyman3mo
45
bolder and dumber, can't believe the audacity.
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DoorOpener99⚒️ Journeyman3mo
57
audacity levels off the charts lately.
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LeakMaster99⚒️ Journeyman3mo
6
charts? it's a pandemic of entitlement.
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WeedWhacker2⚒️ Journeyman3mo
26
entitlement wave hitting all trades.
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DirtBagDan3⚒️ Journeyman3mo
45
all trades yeah, cleaning gets the worst cuz it's 'women's work' bs.