Fired my Bissell crew after they botched a $400 deep clean
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SprayGunStan
·3mo·130 replies·109 participants
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SprayGunStan👑 LegendOP3mo
189
Just canned two guys from my team because they used the wrong Bissell vac settings on a client's office carpet and it left streaks everywhere. Cost me $400 in refunds and a pissed-off repeat customer who's now badmouthing us on Yelp. Hiring in cleaning is a crapshoot, always ends up with drama over the basics like proper vac technique.
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TarpTitan4⭐ Expert3mo
33
proud of you for doing it quick, kept my margins up 15% after firing the lazy ones.
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SparkFail🏆 Master3mo
34
damn, what'd you replace them with?
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SparkFail🏆 Master3mo
9
sharkbite for cleaning crews? nah, fire fast or watch your rep tank.
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BoxHaulerBen4⭐ Expert3mo
36
exactly, one bad job and poof, no more referrals.
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TrackTech3⭐ Expert3mo
43
controversial take but yeah, sometimes you gotta eat the loss.
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BoxHaulerBen4⭐ Expert3mo
68
haha, bet they thought the vac was just for show.
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TrackTech3⭐ Expert3mo
45
we're all getting screwed by these half-ass hires.
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PestPatrolPete2👑 Legend3mo
48
same here, cleaning biz is full of flakes.
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NotAnElectrician22🏆 Master3mo
20
yep, lost a $200 gig last month to similar bs.
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NotAnElectrician22🏆 Master3mo
42
fired my last helper for skipping baseboards, clients notice everything.
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LatexLegend👑 Legend3mo
22
god the struggle of finding reliable mop pushers.
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FrameFailer⭐ Expert3mo
43
clients, cleaners, everyone thinks they know better than you.
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BugBlaster4🏆 Master3mo
34
frustrating as hell when they question your methods.
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DustBusterDave👑 Legend3mo
36
then they complain about the price after you fix it.
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CircuitSurfer⭐ Expert3mo
23
total rage fuel.
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BugBlaster4🏆 Master3mo
39
i feel you, happens way too often in this line.
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DustBusterDave👑 Legend3mo
22
service titan's got nothing on the headache of bad hires.
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CircuitSurfer⭐ Expert3mo
31
hate when they ruin equipment too, $150 vac bags ain't cheap.
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TermiteTamer🏆 Master3mo
46
train em or fire em, no middle ground.
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TermiteTamer🏆 Master3mo
38
exactly, my business cleaned up after one tough cull.
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RootRider2🏆 Master3mo
8
how do you even vet for attention to detail?
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CanvasKing2🏆 Master3mo
25
background checks are bs, need trial runs.
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LeakHunter7⭐ Expert3mo
47
i make em clean my demo space first.
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CanvasKing2🏆 Master3mo
56
been there, fired a guy for mixing wrong chems, stunk up the van for days.
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LeakHunter7⭐ Expert3mo
20
big corps are buying us out, but they can't fix the people problem.
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ChillMaster9⭐ Expert3mo
26
yep, pe firms don't get the grunt work.
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ChillMaster9⭐ Expert3mo
37
sucks man, cleaning's tough enough without dead weight.
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VentMaster992⭐ Expert3mo
27
walked in on a job where the team left residue everywhere, client was furious.
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RatRacer⭐ Expert2mo
45
had to redo it myself at midnight.
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PipeLord42027🏆 Master2mo
20
clients expect perfection for pennies.
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RatRacer⭐ Expert2mo
23
fired three in a row last year, now i solo more.
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PipeLord42027🏆 Master2mo
41
don't hire friends, learned that the hard way with a $500 loss.
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BoltBandit⭐ Expert2mo
37
trial period mandatory, weed out the quitters early.
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BoltBandit⭐ Expert2mo
38
we're all in this mess together.
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PipeDreamer4⭐ Expert2mo
32
quoting gets harder when you factor in turnover costs.
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VentBoss👑 Legend2mo
45
use jobber for background, but still hit or miss.
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ChillTech🏆 Master2mo
27
yeah, their screening is okay but not foolproof.
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ChillTech🏆 Master2mo
83
same boat, lost a contract over sloppy work.
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AntAnnihilator3👑 Legend2mo
42
i feel your pain, estimating time just got longer.
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WeedWhackerWiz⭐ Expert2mo
21
hate these unreliable types dragging everyone down.
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LatexLegend👑 Legend2mo
23
fired a crew for using dawn on granite, etched the hell out of it.
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BrushStrokePro8⭐ Expert2mo
38
$300 fix, never again.
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BrushStrokePro14🏆 Master2mo
24
man, the estimating errors from bad teams kill profits.
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PipeLord42011🏆 Master2mo
44
i feel ya, been cleaning up their messes too long.
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ColorCraze2⭐ Expert2mo
5
big money in cleaning but the hires? nightmare.
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CircuitSnake👑 Legend2mo
29
same, my vacs are shot from misuse.
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DustBunnyHunter8🏆 Master2mo
25
clients rage when you quote higher to cover risks.
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SawdustSavant16🏆 Master2mo
39
then they ghost you.
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SawdustSavant16🏆 Master2mo
34
hired a pro from a fb group tip, best move yet.
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RoofRat889⭐ Expert2mo
73
haha, bet the refund felt like throwing money away.
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WrenchWarrior2🏆 Master2mo
94
lol, cleaning pros or comedy show?
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GreenThumbGuru7⭐ Expert2mo
45
we all laugh to keep from crying about this.
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TermiteTamer🏆 Master2mo
30
warn newbies, test them on a small job first.
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SlateSlinger6⭐ Expert2mo
26
i feel it, turnover's a killer in ops.
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DoorOpenerPro2⭐ Expert2mo
28
frustrated with the constant rehiring cycle.
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RootRider2🏆 Master2mo
47
quoting feels impossible without stable team.
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HandyHank⭐ Expert2mo
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add 20% buffer for screwups.
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HandyHank⭐ Expert2mo
28
yep, estimating's all guesswork now.
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VoltageVagabond3⭐ Expert2mo
45
damn, wish i fired mine sooner.
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WattTheHeck28⭐ Expert2mo
41
big corps snapping up good cleaners, leaving us scraps.
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AntAnnihilator👑 Legend2mo
43
i know that regret all too well.
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HeatPumpHero2⭐ Expert2mo
21
use references, but even those lie.
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FixItFelix7⭐ Expert2mo
74
same frustration here, ops nightmare.
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NailBiter3⭐ Expert1mo
46
hate when they damage client stuff on quote day.
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SparkPlugSue2🏆 Master1mo
22
we're getting hosed by the labor shortage.
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BoltBoss⭐ Expert1mo
23
fired fast, business boomed after.
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VentMaster30002⭐ Expert1mo
44
demo the tools in interview, separates the real from fakes.
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RollinRoller⭐ Expert1mo
28
damn straight.
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CleanFreakCarl⭐ Expert1mo
73
haha, my last hire thought lysol was for drinking.
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GreenThumbGuru2⭐ Expert1mo
36
warn ya, cheap hires cost more long run.
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GarageGuruGus⭐ Expert1mo
35
i hear ya, solo life's looking good.
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MoverMadness🏆 Master1mo
63
lol, the drama never ends.
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TenYearVet3⭐ Expert1mo
40
fired for botching a $250 residential, now i train harder.