Home/Growth/✨ Cleaning/referral programs for house cleaning - feeling like the only one not getting referrals
referral programs for house cleaning - feeling like the only one not getting referrals
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RoofRat885
·7mo·29 replies·22 participants
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RoofRat885⚒️ JourneymanOP7mo
97
man, running a small house cleaning service and my referral program is a total bust. i offer $25 off the next clean for anyone who refers a new client, but crickets from my regulars. been doing this in the chicago area my whole career and you'd think with all the busy families around here i'd get some word of mouth, but nope. i tried posting flyers at local spots like the dry cleaners, even mentioned it in my google business profile, but nothing. saw a thread on r/CleaningTips where someone was bragging about their system working great, made me feel even worse. someone in the Cleaning Business Owners facebook group said to sweeten the pot with gift cards, but im not sure. gonna have to rethink this whole thing before i lose more time chasing leads.
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DoorJammer3🔧 Apprentice7mo
40
same here, referrals dried up after the holidays. feels like everyone's too broke to recommend anyone.
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PolishPro5⚒️ Journeyman7mo
19
yep, offered $20 amazon cards last year and only got two. total waste.
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PackRatPaul⚒️ Journeyman7mo
13
ugh, i know the pain. my cleaning crew's regulars act like they don't know anyone who needs service.
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ChillMaster6⭐ Expert7mo
15
right? like, come on, your neighbor's house is a mess, hook a guy up.
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HeatWaveHero⚒️ Journeyman7mo
21
it's brutal when the economy's tight, people hold onto their cash instead of helping you out.
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KeyKeeperKate⚒️ Journeyman7mo
20
tell me about it, been scraping by on walk-ins for months now.
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NotAnElectrician17⭐ Expert7mo
46
frustrated as hell with this. spent $200 on promo cards for referrers and got zero takers. what a joke.
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BrushStrokePro10⚒️ Journeyman6mo
16
warning: don't tie referrals to discounts only, folks ghost you after one use.
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DustBunnyBoss⭐ Expert6mo
15
yeah, learned that the hard way. switched to cash bonuses but still meh.
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PinTumblerPro⚒️ Journeyman6mo
18
damn, thought i was alone in this crap. chicago winters probably make people hermit up too.
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KeyKeeperKarl⚒️ Journeyman6mo
36
we're all in the same boat, referrals suck when clients don't see the value.
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PipeDreamer9🔧 Apprentice6mo
23
try the house cleaning business group on fb, they got templates for better programs.
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AmpedUp4⚒️ Journeyman6mo
12
PE firms are scooping up cleaning companies left and right, killing small ops like us.
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TarheelTiler6⚒️ Journeyman6mo
12
helpful tip: track referrals with a simple app like referral rock, integrates with jobber easy.
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PaintSplatter2⚒️ Journeyman6mo
20
big corps offering fat incentives are screwing over the little guys' word of mouth.
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DustBunnySlayer3⚒️ Journeyman6mo
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offer both sides a $50 visa gift card, works better than one-sided deals imo.
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FixItFelix12⚒️ Journeyman6mo
18
tried that, upped it to $30 each way and finally got three this month.
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LiftAndShift2⚒️ Journeyman6mo
34
lol, my best referral came from a client who thought i was the exterminator.
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FlushForce2⚒️ Journeyman6mo
14
pisses me off how inconsistent this is, one good month then nada for weeks.
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RollerRanger6⚒️ Journeyman6mo
28
been there, feels like shouting into the void sometimes.
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RoofRat88⚒️ Journeyman6mo
17
yeah, chicago's market is tough, but hang in there.
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DoorJammer3🔧 Apprentice6mo
15
solidarity, brother. it'll turn around.
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PolishPro5⚒️ Journeyman6mo
14
totally get the frustration, keep pushing.
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PackRatPaul⚒️ Journeyman6mo
39
same struggle, man.
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ChillMaster6⭐ Expert6mo
21
we feel you on this.
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HeatWaveHero⚒️ Journeyman5mo
17
yep, referrals are hit or miss everywhere.
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KeyKeeperKate⚒️ Journeyman5mo
21
hang in there, we've all been low.
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NotAnElectrician17⭐ Expert5mo
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what's your target for referrals per month? aiming for any?