Home/Operations/✨ Cleaning/Fired my cleaning helper after he botched a deep clean job with the wrong chemicals
Fired my cleaning helper after he botched a deep clean job with the wrong chemicals
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WipeOutPro
·1mo·10 replies·11 participants
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WipeOutPro⚒️ JourneymanOP1mo
75
Been running my residential cleaning service for 8 years now, and hiring help has always been a crapshoot. Last week I let go of this guy after he used straight bleach on a client's marble counters instead of the pH-neutral cleaner we stock, like Method or Simple Green. Scratched the hell out of the surface and left streaks that took me hours to fix. I train everyone on the basics, but some folks just don't listen. Saw a similar story in the Cleaning Business Owners Facebook group where someone dealt with a sub ruining grout with the wrong mop solution. Frustrated as hell, especially since finding reliable help around here is tough. Anyone else had to fire someone over a dumb mistake like that?
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NotAnElectrician5⚒️ Journeyman1mo
5
these idiots think they're experts and grab whatever's under the sink instead of following protocol, it's like they're TRYING to screw over the whole crew. i had a helper mix ammonia with bleach once, nearly gassed us all out on a job, and the client was PISSED about the fumes alone. finding reliable help is a damn nightmare anymore, especially with all the cheap labor flooding in who dont give a crap about training. makes you wanna go solo again just to avoid the headaches.
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CurrentChaser⚒️ Journeyman1mo
0
fired a guy last month for mixing ammonia with bleach on a wood floor job, but i saved the client $800 in refinishing by buffing it out with my orbital and Bona polish, felt damn good to turn that mess around.
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V2776🔧 Apprentice1mo
0
hell, firing him was too nice, i say make apprentices sign a waiver before touching any chemicals or theyre out on their ass. saves you the headache of retraining idiots who cant read a label.
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FurnitureFury2⚒️ Journeyman1mo
0
next time, make em watch a quick vid on marble care with stone-specific cleaners like mb-12 before lettin em loose on the job.
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V7357🔧 Apprentice1mo
2
man, i feel that... had a similar screw up on my first solo job where i grabbed the wrong stuff and ruined a clients tile grout, took forever to fix it. sucks when help doesnt get it right either.
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TenYearVet16⚒️ Journeyman1mo
1
after ten years of this crap i finally built a foolproof training checklist that weeds out the dummies before they touch a single surface, havent had a bleach blunder since.
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SudsAndScrub2⚒️ Journeyman1mo
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damn, had a similar mess when my last helper dumped ammonia on a client's wood floors thinking it'd cut grease faster, warped the whole damn thing and i ate the $800 repair bill. these kids come in half-cocked, ignoring every training session like it's optional, and i'm left cleaning up their screw-ups while the client's pissed. finding someone who actually gives a shit is like winning the lottery around here.
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SprayAndPray⚒️ Journeyman1mo
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firing someone for a bonehead move like that aint wrongful termination, it's just good business... these clowns gotta learn or get gone before they tank your whole operation.
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PackRatPro⚒️ Journeyman1mo
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man, your helper musta thought the marble was auditioning for a bleached blond role... now it's got more streaks than a bad perm.
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ShockJockElec⚒️ Journeyman1mo
5
Man, same boat here, lost a whole account once when a newbie mixed ammonia and bleach fumes in a bathroom.
