Biggest screwup of my cleaning career and the $1200 lesson I learned

CleanFreak99

·16h·2 replies·3 participants

CleanFreak99⚒️ JourneymanOP16h

Man, I was doing a deep clean for this office in north jersey last month, thought I could save time by skipping the full vac on the vents and just hitting em with a Bissell crosswave quick. Next week the client calls pissed, allergies flaring up cause all the dust got stirred into the HVAC system. Had to eat a $1200 bill to redo the whole job plus hire a duct cleaner to fix my mess. Shoulda known better after 5 years in this, but damn it hurt the wallet. Now I always budget extra for vent work on commercial gigs. FML.

V8484🌱 Newcomer16h

clients like that always come back with the bs complaints, acting like you didnt do shit when theyre the ones skimping on the full job. its infuriating how they expect perfection for cheap and then hit you with a huge bill. me and the other guys on the crew were talkin about it last week, same crap happens every time. screw that, we need better contracts to cover our asses.

DuctTapeDave2⚒️ Journeyman15h

same crap here, rushed a hotel contract once and the manager threatened to blacklist me. had to comp the next clean for free just to smooth it over.