Fired my scheduler after she botched a big office clean schedule

Been running a cleaning crew for 8 years now, and last month I had to let go of my part-time scheduler because she double-booked two teams on a 5,000 sq ft commercial job down here in the Houston suburbs. We lost a $2,800 contract because the client got no-showed and I had guys showing up late with the wrong supplies like forgetting the Hoover commercial vacs for the carpets. PSA: if you're hiring help for scheduling, make damn sure they get the basics of routing around traffic and client access times, or it'll screw your whole operation. I watched this one YouTube video from a cleaning business channel that stressed using color-coded calendars in Google, but she ignored that and just winged it. Now I'm back to handling it myself until I find someone reliable. Don't wait for a disaster like this to vet your staff properly. Scheduling screw-ups in cleaning can tank your rep fast with repeat clients.

Man, that sucks, I had a similar mess with my dispatcher last year, cost me two days of pay chasing apologies.