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Raising Rates on Office Cleaning Contracts in Chicago - Getting Pushback from Longtime Clients
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SweepKing
·1d·2 replies·3 participants
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SweepKing⚒️ JourneymanOP1d
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Been doing weekly office cleans in the Chicago area for 5 years now, mostly small businesses around downtown, and I'm finally bumping my rates from $75/hour to $95 to cover the higher cost of all the eco-friendly supplies I switched to last year. Told my top three clients about it last week and two of them are already grumbling about shopping around, even though I've been reliable as hell through the winter snowstorms. Watched this video from Cleaning Business Owners on YouTube about handling rate increase scripts, and it helped me prep, but damn, these guys act like I've never deep-cleaned their break rooms spotless. Anyone else dealing with this in commercial cleaning?
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RoofRatRicky⚒️ Journeyman1d
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don't bend on that increase or you'll be stuck at $75 forever, i lost a good roof client years back for not holding firm and it cost me 20k in lost work. these cheapskates always come crawling back when their new guy flakes.
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PestPatrolPete⚒️ Journeyman1d
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give 'em a breakdown of how the eco supplies cost you an extra 25% per job, then offer to phase in the increase over three months if they sign a one-year contract; worked for me with a couple stubborn offices.
