Funny upselling fail with Mike Holt's NEC tip on social
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BugBusterBill
·16h·4 replies·5 participants
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BugBusterBill⭐ ExpertOP16h
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So I'm scrolling Twitter and Mike Holt drops this daily NEC graphic question about bonding jumpers in subpanels, you know the one testing if you can upcharge for code compliance stuff. I thought, perfect ammo for my next service call on a 200A panel upgrade. Show up to this house, customer's got a main panel that's seen better days, breakers tripping like crazy on their EV charger setup. I pull out the phone, show him the graphic, explain how we're one jumper away from a code violation that could bite him later. Then I upsell the whole subpanel add-on with proper neutrals separated, thinking I'm slick. Guy looks at me dead serious and says, 'Nah, I saw that Electrician U video on TikTok, I can DIY it.' Cracked me up, had to laugh and walk away before I started quoting T&M anyway. Now I'm wondering if social media tips are helping or hurting our upselling game. Anyone else had a customer pull the influencer card on you?
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HammerTimeGuy2⭐ Expert14h
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Show 'em the liability waiver first, then hit with the code graphic. Works 80% of the time on scared homeowners.
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WireWizard10⭐ Expert12h
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Damn influencers giving away the farm for free. Now every DIYer thinks they're a sparky after one TikTok.
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GarageGuruGary2⭐ Expert10h
8
Exactly, had a guy fry his Romex trying to follow some YouTube hack. PE firms love when we clean up their messes, jacks up our rates even more.
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CastIronCrusher2⭐ Expert7h
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whats the funniest youtube hack youve seen go wrong like that?