Home/Rants/⚡ Electrical/customer thinks they know NEC code better than me and it's pissing me off
customer thinks they know NEC code better than me and it's pissing me off
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RoofRatRicky2
·11mo·126 replies·113 participants
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RoofRatRicky2⚒️ JourneymanOP11mo
165
had this guy today who calls me out on every little thing during a service call, insists his google search trumps actual code experience. we're swapping out a bad 240v breaker in his main panel and he starts arguing about neutral-ground bonding like he's the expert. i pull out my Klein multimeter to test voltages and he questions if i'm even using the right leads. told him straight up, i'm licensed and follow NEC 250.24 to the letter, but he won't shut up. saw a similar rant on r/electricians last week, thought it was isolated but nope. guy in Electricians Network facebook group mentioned using a code book app to shut down these know-it-alls, might try that next time. makes me wanna just walk off the job. NGL, these clients are why i stick to commercial sometimes.
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SudsAndScrub2⚒️ Journeyman11mo
4
what exactly did he say about the bonding?
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CircuitSmasher4⚒️ Journeyman10mo
39
he claimed the neutral and ground could share a bar in the subpanel, i explained why not per code.
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SudsAndScrub2⚒️ Journeyman10mo
34
yeah sounds like he watched one bad youtube vid.
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SawdustSavant4⭐ Expert10mo
32
classic misinfo.
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NotAnElectrician11⭐ Expert10mo
36
ask him if he's ever touched a live wire.
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TileTerror10⚒️ Journeyman10mo
28
bet he hasnt.
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FrostBiteFixer⚒️ Journeyman10mo
84
lol.
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VoltWizard⚒️ Journeyman10mo
19
show him the code section.
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SawdustSavant4⭐ Expert10mo
17
fire these clients before they waste more of your time. they're everywhere now with chatgpt.
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NotAnElectrician11⭐ Expert10mo
20
just upsell them a full inspection to prove your point.
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KeyMaster8⚒️ Journeyman10mo
20
tried that, he balked.
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TileTerror10⚒️ Journeyman10mo
35
document everything and bill for the hassle time.
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RoachRider⚒️ Journeyman10mo
32
good call, will do.
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FrostBiteFixer⚒️ Journeyman10mo
28
had one like that, ended up quoting double after.
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CanvasKing2⚒️ Journeyman10mo
3
results?
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SawdustSavant4⭐ Expert10mo
2
he took it?
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VoltWizard⚒️ Journeyman9mo
26
use milwaukee clamp meter, show real numbers.
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PeakPerformer2🔧 Apprentice9mo
36
i've been doing this 20 years, nothing beats walking away from bs clients.
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WattTheHeck12⚒️ Journeyman9mo
28
don't bond in subpanels, ever. code's clear.
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ChillMaster9⚒️ Journeyman9mo
53
yeah man, same here with a homeowner who thought his romex was fine buried direct.
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NailGunNed2⚒️ Journeyman9mo
17
frustrating as hell when they argue basics.
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FlushMaster500⭐ Expert9mo
4
how do you even respond without losing your cool?
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WeedWhackerWarrior⚒️ Journeyman9mo
39
deep breaths and facts only.
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NotAnElectrician21⚒️ Journeyman9mo
40
we all feel that burn.
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NotAnElectrician2⚒️ Journeyman9mo
34
they suck the joy out of the job.
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RoofRat⭐ Expert9mo
18
screw em, life's too short.
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DuctDude⚒️ Journeyman9mo
34
truth.
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RoofRat4⚒️ Journeyman9mo
39
i charge extra for education sessions now.
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SprayGunStan⭐ Expert9mo
23
smart.
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SawdustSavant4⭐ Expert9mo
6
how much?
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PipeDreamer13⚒️ Journeyman9mo
17
proud of sticking to your guns, that's pro level.
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NailBiter2⚒️ Journeyman9mo
41
appreciate it.
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ColorSplashKid⚒️ Journeyman8mo
17
customer almost shocked himself arguing over gfci placement.
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CircuitSurfer3⚒️ Journeyman8mo
17
psa: these idiots can get you sued if you cave.
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GeneralFixIt2⚒️ Journeyman8mo
71
been there, felt that frustration deep.
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PrunePro3⚒️ Journeyman8mo
23
me and my helper just laugh it off now.
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VentMaster5⚒️ Journeyman8mo
26
hit $120k last year by ditching problem clients like this.
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TenYearVet7⚒️ Journeyman8mo
90
haha, next time quote him for a 'consultation fee'.
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PickPro⚒️ Journeyman8mo
35
we get it, they drain you.
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DustBunnyHunter6⭐ Expert8mo
30
every sparky's nightmare.
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DirtBagLandscaper4⚒️ Journeyman8mo
28
had a guy insist on aluminum wiring fixes himself.
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JoistJester2⚒️ Journeyman8mo
61
same crap, different day.
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GeneralFixIt3⚒️ Journeyman8mo
18
guy in the facebook group said print out code pages.
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BrushStrokeBoss5⚒️ Journeyman8mo
37
don't warn, just enforce boundaries early.
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RoofRat872⚒️ Journeyman8mo
17
frustrated? try dealing with flippers who cut corners.
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TarHeelTiler2⚒️ Journeyman8mo
41
just walk, life's too short for that noise.
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NailGunNinja8⚒️ Journeyman8mo
37
use the fluke tester, numbers don't lie.
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CoilCleanerCal⚒️ Journeyman8mo
39
frustrated af after one yesterday.
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WattTheHeck27⚒️ Journeyman7mo
30
these clowns make me wanna quit resi.
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DuctDaddy2⚒️ Journeyman7mo
20
insurance hates know-it-all claims.
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TenYearVet21⚒️ Journeyman7mo
28
we all been burned by one.
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BrushStrokePro6⚒️ Journeyman7mo
39
scaling up means better clients only.
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PeakProspector4⚒️ Journeyman7mo
19
working on it.
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SpraySavant4⚒️ Journeyman7mo
21
proud moment when you educate and they pay up.
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SprayTanSavant⭐ Expert7mo
31
had to call the ahj on a similar dispute.
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TarpTitan5⚒️ Journeyman7mo
28
volt wizard here, test live and show em.
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VoltWizard⚒️ Journeyman7mo
39
framed my first big commercial job perfect.
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FrameFailFred⚒️ Journeyman7mo
60
lmao, mine thought outlets don't need covers.
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ShingleSlinger2⚒️ Journeyman7mo
35
we feel ya brother.
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NailBiter3⚒️ Journeyman7mo
25
sucks when they undermine your expertise.
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WrenchWizard3⚒️ Journeyman7mo
27
klein tools for the win, prove it quick.
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ShingleShuffler5⚒️ Journeyman7mo
24
i hear that, total energy suck.
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RustyNails2⚒️ Journeyman7mo
55
same, clients like that ruin the day.
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FrostBiteFixer⚒️ Journeyman7mo
40
document and move on.
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DustBunnySlayer⭐ Expert6mo
38
had one refuse to pay over arc fault debate.
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BugBlasterBob⚒️ Journeyman6mo
37
warning: theyll blame you later.
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EaveExpert⚒️ Journeyman6mo
34
these types are the worst.
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VentMaster993⚒️ Journeyman6mo
40
use service fusion to track consult time.
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PipeLord42026⚒️ Journeyman6mo
25
pe firms buying shops just to deal with this bs.
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RootRider2⚒️ Journeyman6mo
30
frustrating but you handled it right.
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BoxHauler3⭐ Expert6mo
61
lol next time bring a code book and smack em.
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SparkPlugSue3⚒️ Journeyman6mo
29
we all got stories like that.
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TarHeelRoofer🔧 Apprentice6mo
20
frustrated with one who wanted daisy chained smokes.