Home/Rants/⚡ Electrical/customer thinks they know NEC code better than me and it's pissing me off
customer thinks they know NEC code better than me and it's pissing me off
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RoofRatRicky2
·9mo·126 replies·113 participants
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RoofRatRicky2⚒️ JourneymanOP9mo
165
had this guy today who calls me out on every little thing during a service call, insists his google search trumps actual code experience. we're swapping out a bad 240v breaker in his main panel and he starts arguing about neutral-ground bonding like he's the expert. i pull out my Klein multimeter to test voltages and he questions if i'm even using the right leads. told him straight up, i'm licensed and follow NEC 250.24 to the letter, but he won't shut up. saw a similar rant on r/electricians last week, thought it was isolated but nope. guy in Electricians Network facebook group mentioned using a code book app to shut down these know-it-alls, might try that next time. makes me wanna just walk off the job. NGL, these clients are why i stick to commercial sometimes.
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SudsAndScrub2⚒️ Journeyman9mo
4
what exactly did he say about the bonding?
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CircuitSmasher4⚒️ Journeyman9mo
39
he claimed the neutral and ground could share a bar in the subpanel, i explained why not per code.
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SudsAndScrub2⚒️ Journeyman9mo
34
yeah sounds like he watched one bad youtube vid.
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SawdustSavant4⭐ Expert9mo
32
classic misinfo.
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NotAnElectrician11⭐ Expert9mo
36
ask him if he's ever touched a live wire.
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TileTerror10⚒️ Journeyman9mo
28
bet he hasnt.
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FrostBiteFixer⚒️ Journeyman9mo
84
lol.
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VoltWizard⚒️ Journeyman9mo
19
show him the code section.
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SawdustSavant4⭐ Expert8mo
17
fire these clients before they waste more of your time. they're everywhere now with chatgpt.
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NotAnElectrician11⭐ Expert8mo
20
just upsell them a full inspection to prove your point.
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KeyMaster8⚒️ Journeyman8mo
20
tried that, he balked.
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TileTerror10⚒️ Journeyman8mo
35
document everything and bill for the hassle time.
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RoachRider⚒️ Journeyman8mo
32
good call, will do.
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FrostBiteFixer⚒️ Journeyman8mo
28
had one like that, ended up quoting double after.
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CanvasKing2⚒️ Journeyman8mo
3
results?
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SawdustSavant4⭐ Expert8mo
2
he took it?
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VoltWizard⚒️ Journeyman8mo
26
use milwaukee clamp meter, show real numbers.
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PeakPerformer2🔧 Apprentice8mo
36
i've been doing this 20 years, nothing beats walking away from bs clients.
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WattTheHeck12⚒️ Journeyman8mo
28
don't bond in subpanels, ever. code's clear.
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ChillMaster9⚒️ Journeyman8mo
53
yeah man, same here with a homeowner who thought his romex was fine buried direct.
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NailGunNed2⚒️ Journeyman8mo
17
frustrating as hell when they argue basics.
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FlushMaster500⭐ Expert8mo
4
how do you even respond without losing your cool?
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WeedWhackerWarrior⚒️ Journeyman8mo
39
deep breaths and facts only.
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NotAnElectrician21⚒️ Journeyman8mo
40
we all feel that burn.
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NotAnElectrician2⚒️ Journeyman7mo
34
they suck the joy out of the job.
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RoofRat⭐ Expert7mo
18
screw em, life's too short.
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DuctDude⚒️ Journeyman7mo
34
truth.
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RoofRat4⚒️ Journeyman7mo
39
i charge extra for education sessions now.
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SprayGunStan⭐ Expert7mo
23
smart.
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SawdustSavant4⭐ Expert7mo
6
how much?
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PipeDreamer13⚒️ Journeyman7mo
17
proud of sticking to your guns, that's pro level.
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NailBiter2⚒️ Journeyman7mo
41
appreciate it.
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ColorSplashKid⚒️ Journeyman7mo
17
customer almost shocked himself arguing over gfci placement.
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CircuitSurfer3⚒️ Journeyman7mo
17
psa: these idiots can get you sued if you cave.
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GeneralFixIt2⚒️ Journeyman7mo
71
been there, felt that frustration deep.
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PrunePro3⚒️ Journeyman7mo
23
me and my helper just laugh it off now.
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VentMaster5⚒️ Journeyman7mo
26
hit $120k last year by ditching problem clients like this.
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TenYearVet7⚒️ Journeyman7mo
90
haha, next time quote him for a 'consultation fee'.
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PickPro⚒️ Journeyman7mo
35
we get it, they drain you.
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DustBunnyHunter6⭐ Expert7mo
30
every sparky's nightmare.
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DirtBagLandscaper4⚒️ Journeyman6mo
28
had a guy insist on aluminum wiring fixes himself.
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JoistJester2⚒️ Journeyman6mo
61
same crap, different day.
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GeneralFixIt3⚒️ Journeyman6mo
18
guy in the facebook group said print out code pages.
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BrushStrokeBoss5⚒️ Journeyman6mo
37
don't warn, just enforce boundaries early.
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RoofRat872⚒️ Journeyman6mo
17
frustrated? try dealing with flippers who cut corners.
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TarHeelTiler2⚒️ Journeyman6mo
41
just walk, life's too short for that noise.
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NailGunNinja8⚒️ Journeyman6mo
37
use the fluke tester, numbers don't lie.
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CoilCleanerCal⚒️ Journeyman6mo
39
frustrated af after one yesterday.
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WattTheHeck27⚒️ Journeyman6mo
30
these clowns make me wanna quit resi.
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DuctDaddy2⚒️ Journeyman6mo
20
insurance hates know-it-all claims.
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TenYearVet21⚒️ Journeyman6mo
28
we all been burned by one.
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BrushStrokePro6⚒️ Journeyman6mo
39
scaling up means better clients only.
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PeakProspector4⚒️ Journeyman6mo
19
working on it.
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SpraySavant4⚒️ Journeyman6mo
21
proud moment when you educate and they pay up.
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SprayTanSavant⭐ Expert6mo
31
had to call the ahj on a similar dispute.
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TarpTitan5⚒️ Journeyman6mo
28
volt wizard here, test live and show em.
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VoltWizard⚒️ Journeyman5mo
39
framed my first big commercial job perfect.
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FrameFailFred⚒️ Journeyman5mo
60
lmao, mine thought outlets don't need covers.
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ShingleSlinger2⚒️ Journeyman5mo
35
we feel ya brother.
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NailBiter3⚒️ Journeyman5mo
25
sucks when they undermine your expertise.
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WrenchWizard3⚒️ Journeyman5mo
27
klein tools for the win, prove it quick.
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ShingleShuffler5⚒️ Journeyman5mo
24
i hear that, total energy suck.
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RustyNails2⚒️ Journeyman5mo
55
same, clients like that ruin the day.
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FrostBiteFixer⚒️ Journeyman5mo
40
document and move on.
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DustBunnySlayer⭐ Expert5mo
38
had one refuse to pay over arc fault debate.
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BugBlasterBob⚒️ Journeyman5mo
37
warning: theyll blame you later.
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EaveExpert⚒️ Journeyman5mo
34
these types are the worst.
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VentMaster993⚒️ Journeyman5mo
40
use service fusion to track consult time.
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PipeLord42026⚒️ Journeyman5mo
25
pe firms buying shops just to deal with this bs.
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RootRider2⚒️ Journeyman5mo
30
frustrating but you handled it right.
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BoxHauler3⭐ Expert5mo
61
lol next time bring a code book and smack em.
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SparkPlugSue3⚒️ Journeyman5mo
29
we all got stories like that.
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TarHeelRoofer🔧 Apprentice4mo
20
frustrated with one who wanted daisy chained smokes.