Home/Rants/⚡ Electrical/customer thinks they know NEC code better than me and it's pissing me off
customer thinks they know NEC code better than me and it's pissing me off
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RoofRatRicky2
·1y·126 replies·113 participants
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RoofRatRicky2⚒️ JourneymanOP1y
165
had this guy today who calls me out on every little thing during a service call, insists his google search trumps actual code experience. we're swapping out a bad 240v breaker in his main panel and he starts arguing about neutral-ground bonding like he's the expert. i pull out my Klein multimeter to test voltages and he questions if i'm even using the right leads. told him straight up, i'm licensed and follow NEC 250.24 to the letter, but he won't shut up. saw a similar rant on r/electricians last week, thought it was isolated but nope. guy in Electricians Network facebook group mentioned using a code book app to shut down these know-it-alls, might try that next time. makes me wanna just walk off the job. NGL, these clients are why i stick to commercial sometimes.
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SudsAndScrub2⚒️ Journeyman1y
4
what exactly did he say about the bonding?
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CircuitSmasher4⚒️ Journeyman1y
39
he claimed the neutral and ground could share a bar in the subpanel, i explained why not per code.
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SudsAndScrub2⚒️ Journeyman1y
34
yeah sounds like he watched one bad youtube vid.
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SawdustSavant4⭐ Expert1y
32
classic misinfo.
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NotAnElectrician11⭐ Expert1y
36
ask him if he's ever touched a live wire.
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TileTerror10⚒️ Journeyman1y
28
bet he hasnt.
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FrostBiteFixer⚒️ Journeyman1y
84
lol.
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VoltWizard⚒️ Journeyman1y
19
show him the code section.
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SawdustSavant4⭐ Expert1y
17
fire these clients before they waste more of your time. they're everywhere now with chatgpt.
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NotAnElectrician11⭐ Expert1y
20
just upsell them a full inspection to prove your point.
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KeyMaster8⚒️ Journeyman1y
20
tried that, he balked.
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TileTerror10⚒️ Journeyman1y
35
document everything and bill for the hassle time.
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RoachRider⚒️ Journeyman1y
32
good call, will do.
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FrostBiteFixer⚒️ Journeyman1y
28
had one like that, ended up quoting double after.
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CanvasKing2⚒️ Journeyman1y
3
results?
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SawdustSavant4⭐ Expert1y
2
he took it?
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VoltWizard⚒️ Journeyman1y
26
use milwaukee clamp meter, show real numbers.
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PeakPerformer2🔧 Apprentice1y
36
i've been doing this 20 years, nothing beats walking away from bs clients.
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WattTheHeck12⚒️ Journeyman1y
28
don't bond in subpanels, ever. code's clear.
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ChillMaster9⚒️ Journeyman1y
53
yeah man, same here with a homeowner who thought his romex was fine buried direct.
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NailGunNed2⚒️ Journeyman1y
17
frustrating as hell when they argue basics.
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FlushMaster500⭐ Expert1y
4
how do you even respond without losing your cool?
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WeedWhackerWarrior⚒️ Journeyman1y
39
deep breaths and facts only.
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NotAnElectrician21⚒️ Journeyman1y
40
we all feel that burn.
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NotAnElectrician2⚒️ Journeyman1y
34
they suck the joy out of the job.
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RoofRat⭐ Expert1y
18
screw em, life's too short.
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DuctDude⚒️ Journeyman1y
34
truth.
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RoofRat4⚒️ Journeyman1y
39
i charge extra for education sessions now.
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SprayGunStan⭐ Expert11mo
23
smart.
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SawdustSavant4⭐ Expert11mo
6
how much?
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PipeDreamer13⚒️ Journeyman11mo
17
proud of sticking to your guns, that's pro level.
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NailBiter2⚒️ Journeyman11mo
41
appreciate it.
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ColorSplashKid⚒️ Journeyman11mo
17
customer almost shocked himself arguing over gfci placement.
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CircuitSurfer3⚒️ Journeyman11mo
17
psa: these idiots can get you sued if you cave.
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GeneralFixIt2⚒️ Journeyman11mo
71
been there, felt that frustration deep.
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PrunePro3⚒️ Journeyman11mo
23
me and my helper just laugh it off now.
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VentMaster5⚒️ Journeyman11mo
26
hit $120k last year by ditching problem clients like this.
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TenYearVet7⚒️ Journeyman11mo
90
haha, next time quote him for a 'consultation fee'.
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PickPro⚒️ Journeyman11mo
35
we get it, they drain you.
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DustBunnyHunter6⭐ Expert11mo
30
every sparky's nightmare.
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DirtBagLandscaper4⚒️ Journeyman11mo
28
had a guy insist on aluminum wiring fixes himself.
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JoistJester2⚒️ Journeyman11mo
61
same crap, different day.
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GeneralFixIt3⚒️ Journeyman11mo
18
guy in the facebook group said print out code pages.
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BrushStrokeBoss5⚒️ Journeyman11mo
37
don't warn, just enforce boundaries early.
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RoofRat872⚒️ Journeyman10mo
17
frustrated? try dealing with flippers who cut corners.
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TarHeelTiler2⚒️ Journeyman10mo
41
just walk, life's too short for that noise.
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NailGunNinja8⚒️ Journeyman10mo
37
use the fluke tester, numbers don't lie.
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CoilCleanerCal⚒️ Journeyman10mo
39
frustrated af after one yesterday.
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WattTheHeck27⚒️ Journeyman10mo
30
these clowns make me wanna quit resi.
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DuctDaddy2⚒️ Journeyman10mo
20
insurance hates know-it-all claims.
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TenYearVet21⚒️ Journeyman10mo
28
we all been burned by one.
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BrushStrokePro6⚒️ Journeyman10mo
39
scaling up means better clients only.
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PeakProspector4⚒️ Journeyman10mo
19
working on it.
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SpraySavant4⚒️ Journeyman10mo
21
proud moment when you educate and they pay up.
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SprayTanSavant⭐ Expert10mo
31
had to call the ahj on a similar dispute.
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TarpTitan5⚒️ Journeyman10mo
28
volt wizard here, test live and show em.
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VoltWizard⚒️ Journeyman10mo
39
framed my first big commercial job perfect.
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FrameFailFred⚒️ Journeyman10mo
60
lmao, mine thought outlets don't need covers.
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ShingleSlinger2⚒️ Journeyman10mo
35
we feel ya brother.
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NailBiter3⚒️ Journeyman10mo
25
sucks when they undermine your expertise.
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WrenchWizard3⚒️ Journeyman9mo
27
klein tools for the win, prove it quick.
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ShingleShuffler5⚒️ Journeyman9mo
24
i hear that, total energy suck.
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RustyNails2⚒️ Journeyman9mo
55
same, clients like that ruin the day.
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FrostBiteFixer⚒️ Journeyman9mo
40
document and move on.
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DustBunnySlayer⭐ Expert9mo
38
had one refuse to pay over arc fault debate.
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BugBlasterBob⚒️ Journeyman9mo
37
warning: theyll blame you later.
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EaveExpert⚒️ Journeyman9mo
34
these types are the worst.
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VentMaster993⚒️ Journeyman9mo
40
use service fusion to track consult time.
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PipeLord42026⚒️ Journeyman9mo
25
pe firms buying shops just to deal with this bs.
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RootRider2⚒️ Journeyman9mo
30
frustrating but you handled it right.
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BoxHauler3⭐ Expert9mo
61
lol next time bring a code book and smack em.
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SparkPlugSue3⚒️ Journeyman9mo
29
we all got stories like that.
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TarHeelRoofer🔧 Apprentice9mo
20
frustrated with one who wanted daisy chained smokes.