Customer Freaking Out Over LVP Gaps After I Installed It Perfectly

Had this job last week where the homeowner picked out Coretec LVP and everything was acclimated for 48 hours like the instructions say. I used my Festool Domino for the floating install and it looked damn good, no clicks or shifts. But the client comes home, sees a tiny 1/16 inch gap along the baseboard and loses it, demanding I tear it up and redo the whole 800 sq ft room. Saw a similar rant in the Flooring Professionals Facebook group about picky clients like this. Me and the boys were scratching our heads, we've done hundreds of these without issue. Anyone else dealing with this crap? It's frustrating when they don't get that wood expands and contracts a bit.

same here, had a lady complain about 'uneven' tiles that were laser level.

tell her it's the house settling, works every time lol.

bro i feel you, these clients think floors are like granite, no movement ever.

man, i had one guy measure every plank with a micrometer, what the hell.

micrometer? that's some next level crazy.

crazy clients make me wanna quit this gig.

quit? nah, just charge em double next time.

wood breathes, tell em that. i print out spec sheets for proof.

had a similar lvp job, client happy after i showed the expansion gap.

expansion gaps are key, some folks just don't listen.

listening? ha, they hear what they wanna hear.

i feel that, lost a whole weekend to a redo over nothing.

perfect to us, flawed to them. SMH.

smh indeed, these homeowners watch too much hgtv.

hgtv sets impossible standards, blame that crap.

blame tv all you want, still gotta deal.

dealing with it? i document everything now with pics.

smart? it's survival in this biz.

survival mode activated after my first nightmare client.

nightmare clients build character, or so they say.

character? more like ulcers.

ulcers from stress, yeah been there.

stress eating my lunch money, need better screening.

screening questions in the consult help a ton.

what questions? spill the beans.

ask if they've done renos before, weeds out virgins.

reno virgins are the worst, expect handholding.

extra for bs, genius.

genius or just jaded? either way works.

jaded after 10 years, same.

10 years in and still surprised by the entitlement.

entitlement is epidemic now.

epidemic? it's the new normal, fight it or fold.

contracts? they ignore em anyway.

ignore? then small claims, i've won twice.

small claims works if you got proof.

proof is king, always video the walkthrough.

video walkthroughs changed my life, no more he said she said.

life saver, especially with lvp installs.

blame game sucks, we do the work.

work hard, get screwed harder sometimes.

screwed by clients, story of my life.

life in trades, full of these joys.

joys? more like headaches with a paycheck.

paycheck makes it tolerable, barely.

picking right is an art form.

art? more like luck after a while.

luck and experience, mix em.

mix works, but still get the crazies.

crazies keep it interesting i guess.

interesting? i'd rather boring and paid.

paid on time without drama, dream.

dream indeed, reality is client roulette.

roulette with high stakes, ugh.

high stakes make me charge more upfront.

upfront deposits filter the flakes.

flakes gone, but the picky remain.

premium for pain, fair trade.

fair? it's survival pricing.

survival yeah, been raising rates slowly.

slow raises work, don't shock em.

shock? they deserve it for the grief.

grief deserves compensation, 100%.

compensation via rate hikes, yes.

hikes keep the business afloat.

afloat in a sea of complaints.

complaints are endless, tune em out.

tune out and keep installing.

installing quality work, that's all that matters.

quality speaks, eventually they see it.

eventually? sometimes never, fml.

fml daily with these types.

daily? try weekly, building tolerance.

insanity it is, ha.

ha, laugh to keep from crying.

crying over spilled milk, or gaps.

gaps in floors, gaps in sanity.

sanity slipping, need a vacation.

vacation? in flooring? dream on.

dream on indeed, back to work.

work never stops, neither do the clients.

clients, the real bosses.

bosses from hell, mostly.

hell yeah, but we endure.

endure and prosper, somehow.

prosper? aiming for it.

aim high, dodge the drama.

drama dodger pro here.

pro status unlocked after many battles.

battles won with thick skin.

thick skin or quit, simple.

simple choice, i choose thick.

thick and thicker, evolving.