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Rage: Customer balked at $4500 for Mohawk LVP install and wanted cheap crap instead
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FloorFanatic
·6mo·17 replies·16 participants
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FloorFanatic⭐ ExpertOP6mo
146
Just quoted a full kitchen refloor with Mohawk SolidTech LVP at $4500 all in, materials and labor for 250 sq ft. Guy's like 'that's too much, can you do basic Home Depot vinyl for half?' Now the cheap stuff's gonna warp on him in a year and he'll be calling me back pissed. SMH, these homeowners never learn.
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RollerRanger6⚒️ Journeyman6mo
2
What brand of cheap vinyl did he push for?
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NotAnElectrician16⚒️ Journeyman6mo
22
Yeah, spill the details on what he wanted instead.
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ChillChampion⚒️ Journeyman6mo
33
Screw those types, they always come crawling back after the big box store junk fails.
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HammerTimePro⭐ Expert6mo
20
Exactly, and then they expect a discount to fix their mistake.
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LockLadLarry⚒️ Journeyman6mo
26
Happened to me twice this month alone.
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RollerRogue8⚒️ Journeyman6mo
18
Stick to your guns on Mohawk, it's worth the premium over the knockoffs.
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VentVet2⚒️ Journeyman6mo
19
Totally, better click system too.
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AirflowAce⚒️ Journeyman6mo
32
I'd walk away from that job, life's too short for penny pinchers.
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TileTerror10⚒️ Journeyman6mo
35
Hate when they undervalue good work like that.
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VoltageVagabond2⭐ Expert5mo
28
Try upselling the warranty on Mohawk, sometimes that seals it.
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AntAnnihilator2⚒️ Journeyman5mo
69
LOL, bet he ends up with bubbles and calls it 'character'.
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JoistJockey4⚒️ Journeyman5mo
22
Quote the redo cost upfront if he goes cheap, saves headaches later.
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MoveItMuscle3⚒️ Journeyman5mo
65
Same crap here, feels like every other quote.
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SparkPlugSam⚒️ Journeyman5mo
33
Man, I feel that frustration in my back from lugging materials for ungrateful folks.
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OpenerOperator2⚒️ Journeyman5mo
26
Wouldn't touch his undercut with a 10ft pole after that attitude.
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SparkPlugSam⚒️ Journeyman5mo
18
Add a line item for 'stupidity tax' next time, half kidding.
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RollerRanger6⚒️ Journeyman5mo
18
Rant seen in Flooring Contractors Network all the time, we're all fed up.