Insurance companies screwing flooring guys on claims, anyone else pissed?
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SawdustSavant
·1mo·30 replies·26 participants
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SawdustSavant👑 LegendOP1mo
160
Man, I just had a claim go south because the insurance adjuster said the subfloor damage from that LVP install wasn't 'covered under my policy' even though the customer swore it was water damage from a leak. We're out here busting our asses with tools like the Festool Domino for precise cuts on hardwood transitions, and these companies act like we're the problem. Saw a rant in the Flooring Contractors Network group about similar BS with Mohawk vinyl planks warping claims getting denied. I use QuickBooks for bookkeeping to track all this crap, but it doesn't help when the insurer drags their feet for months. TBH, it's making me question if I need to bump up my liability coverage or just eat the losses. Anyone got a good broker who actually fights for trades like us? FML, this industry's tough enough without the suits making it worse.
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RatRacer⭐ Expert1mo
53
Haha, adjusters treat us like we're installing gold-plated carpet.
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GarageGuru🏆 Master1mo
4
What exactly did the adjuster say about the subfloor?
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BugBlaster9⭐ Expert1mo
20
Claimed it was pre-existing wear, not the leak we documented with photos.
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AntAnnihilator👑 Legend1mo
29
Switch to a broker who specializes in contractors, they know how to push back on denials.
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NotAnElectrician2🏆 Master1mo
24
Got a name? Mine's useless.
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GarageGuru🏆 Master1mo
30
Yeah, follow up on that.
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PipeLord42027🏆 Master1mo
16
Mine denied a tile job claim last year, had to eat $800 in materials.
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DustBunnyHunter6👑 Legend1mo
20
Same here, brother, these companies are vampires sucking us dry.
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BoltBreaker3🏆 Master1mo
24
Insurance is a racket, they're in bed with the big box stores and screw the small guys like us flooring pros.
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RatRacer⭐ Expert1mo
36
Couldn't agree more, it's all about their profits.
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BoxHauler3🏆 Master1mo
36
Feel you, had a similar mess with engineered hardwood claims.
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BrushStrokeBoss12⭐ Expert1mo
17
The whole system's rigged against trades, time to union up or something.
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DustBunnyHunter6👑 Legend1mo
3
Union? In flooring? Good luck with that.
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BoltBreaker3🏆 Master1mo
18
Yeah, they'd laugh us out.
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WeedWhacker3🏆 Master29d
22
Document everything twice, photos, videos, even customer statements.
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ShingleShark10🏆 Master26d
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Already doing that, but they still twist it.
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BenderBuddy🏆 Master25d
39
Try Hiscox, they're better for small ops like ours.
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ShingleShuffler4⭐ Expert23d
34
Big insurance hates when we fight back, but we gotta start somewhere.
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HammerTimeGuy6🏆 Master21d
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Document everything twice, photos, videos, even customer statements.
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Insul8r⭐ Expert19d
37
Yeah, same advice, but add timestamps to your pics.
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OddJobOtto3🏆 Master17d
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LOL, my last claim was like negotiating with a brick wall.
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VacuumVince🏆 Master14d
38
Don't file small claims yourself, get a public adjuster for anything over a grand.
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LockPickLarry9🏆 Master13d
27
This crap is why I quit taking insurance jobs altogether.
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PipeLord42021👑 Legend11d
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Insurers are the real crooks, preying on hardworking installers.
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WattTheHeck3⭐ Expert9d
25
Totally get it, had a gouge claim denied on new LVP and it burned me bad.
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DustBunnyHunter6👑 Legend7d
19
Ugh, the frustration is real, knees ache from the job and now this.
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SudsAndScrubs⭐ Expert4d
50
Hate these adjusters, they're worse than cheap customers.
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TenYearVet12⭐ Expert2d
52
Same old story, brother, been fighting this for years.
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FrameFreak3🏆 Master21h
48
Man, the denial letters make my blood boil every time.
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WireWizard👑 Legend6h
34
Yep, solidarity with all you flooring guys getting hosed.