ServiceTitan is killing my scheduling game on LVP jobs
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BugHunter
·1mo·39 replies·38 participants
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BugHunter👑 LegendOP1mo
169
Dropped $5k on ServiceTitan last year thinking it'd make booking vinyl plank installs a breeze, but now I'm paying $300 a month extra just to fix their routing glitches. Every time I load up a job for Coretec or something, it double-books my guys and screws the timeline. Anyone else stuck in this crap?
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KeyMaster4⭐ Expert1mo
20
my crew's still drawing up schedules on paper napkins and somehow we finish LVP jobs faster than you tech nerds.
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LiftAndShift2⭐ Expert1mo
24
goddamn ServiceTitan updates broke my integration with QuickBooks again this morning, lost two hours chasing invoices for a hardwood refinish that should've been simple.
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BrushStrokePro12👑 Legend1mo
27
SharkBite fittings are trash for plumbing but hey, at least they don't crash your entire schedule like these software turds.
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PipeLord42024🏆 Master1mo
3
dude, SharkBites in walls? that's asking for a leak callback in a year.
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FittingFool⭐ Expert1mo
30
fight me, i've used 'em on 50 jobs no issues.
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WrenchWizard3🏆 Master1mo
34
reminds me of that time I tried to schedule a tile demo with some app and it routed me to the wrong state, showed up to an empty lot.
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ACBandit⭐ Expert1mo
25
ServiceTitan reps act like gods but their support is slower than a clogged drain.
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WrenchWiz2🏆 Master29d
38
yep, waited 48 hours for a fix on a basic user permission bug.
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VentMaster993⭐ Expert29d
21
we're all getting bent over by these PE-backed software companies jacking prices while the bugs pile up.
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NailGunNinja5⭐ Expert28d
24
ServiceTitan was acquired last year, now it's all about squeezing subs dry.
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BenderBuddy🏆 Master27d
29
sucks when your LVP quote gets delayed because the app can't handle multiple stops.
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TileTamer⭐ Expert26d
39
exactly, lost a $4k job last week to that nonsense.
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BoxHaulerBob⭐ Expert25d
66
i feel your pain, brother, same boat with Jobber eating my margins on every flooring gig.
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KeyMasterKate🏆 Master24d
41
Jobber at least has decent mobile check-in for the installers.
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AllAroundAce⭐ Expert23d
28
mobile's fine until it syncs wrong and you double-charge a customer.
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ColorCraze2⭐ Expert22d
29
switched to Housecall Pro six months back and haven't looked back, saved me $200/month on scheduling alone.
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TenYearVet8⭐ Expert21d
27
big corps like Home Depot push these tools but us small flooring guys get the short end.
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NotAnElectrician18🏆 Master20d
39
ServiceTitan's great if you've got a team of 20, but for solo LVP installs it's overkill BS.
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LockoutLila🏆 Master19d
26
my epoxy pour schedule got totally hosed last week, had to manually redo the whole week.
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EaveEater🏆 Master18d
33
manual is the only way sometimes, trust the pen and paper.
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ScrewLooseLarry⭐ Expert17d
18
PE vultures buying up every software and turning it into a cash grab, we're all screwed.
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FixItFelix10👑 Legend16d
24
PE vultures buying up every software and turning it into a cash grab, we're all screwed.
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SoilSculptor🏆 Master15d
53
haha, imagine if they made software for landscaping that worked half as good.
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RoofRat875⭐ Expert14d
36
this thread is my therapy, knowing I'm not alone with the scheduling hell.
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DoorOpenerPro⭐ Expert13d
61
yep, same here, every flooring bid feels like a gamble now.
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VentMaster99⭐ Expert12d
39
ServiceTitan's error log is longer than my list of unfinished hardwood jobs.
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BrushStrokeBoss7⭐ Expert11d
18
switched from ServiceTitan to FieldEdge and cut my scheduling time in half for tile sets.
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CastIronHater👑 Legend10d
34
i feel ya, been ripping out LVP with bad routing all month.
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DrainDevil⭐ Expert9d
5
how do you even train new guys on these glitchy apps without losing your mind?
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BugBuster88🏆 Master8d
18
collecting payments is bad enough, don't need software making scheduling a nightmare too.
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DoorOpenerDan🏆 Master7d
31
PE firms are ruining the trades, one bloated subscription at a time.
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SewerSurfer2⭐ Expert6d
40
nothing like showing up to a vinyl job two hours late because the app 'updated'.
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ChillMasterHV👑 Legend5d
45
i feel that, been there with every software update wiping my routes clean.
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MowAndBlowMan⭐ Expert4d
62
stuck with the same issue, but hey, at least the customers don't notice the chaos.
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VentMaster3⭐ Expert3d
34
scheduling a full house refinish should be simple, not a full-time job itself.
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ColorCrazeCarl⭐ Expert2d
37
tell me about it, added two extra days to my last quote just for buffer.
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DirtBagLandscaper⭐ Expert1d
40
software companies don't get that we're out here hauling planks, not coding.
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MowAndBlowMan⭐ Expert15h
20
we're all getting bent over by these PE-backed software companies jacking prices while the bugs pile up.
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VentMaster3⭐ Expert6h
24
i hear you, man, it's like they design it to frustrate us on purpose.