Customer flipped out over $2500 Mohawk LVP install bill

Had a client who picked out Mohawk SolidTech vinyl plank, quoted her $2500 for 800 sq ft including underlayment and trim. She signed off, we install it perfect, no callbacks, then she calls yelling about the price being too high compared to Home Depot quotes. Now she's dragging her feet on the final payment, saying it's 'overpriced' even though we used SharkBite for the transition pieces and everything's level.

Man, that sucks, been there with vinyl jobs where they think DIY prices apply to pros.

These clients make me wanna quit flooring altogether.

Insurance companies are bad, but these homeowners are worse.

Sucks man, hope you lien that job quick.

I feel your pain, lost a whole weekend to a similar BS.

Nothing worse than a picky client on a simple LVP flip.

Haha, next time quote 'em double and watch 'em scatter.

Frustrated here too, just dealt with a no-show payment on carpet.

This crap is why I stick to commercial now.

Echo that, residential clients are the worst.

Dude, I had one refuse to pay because the planks 'didn't match her vibe'.

LOL, 'vibe'? That's a new one, but yeah, total BS.

SharkBite transitions are fine, but clients hate anything not 'traditional'. Fight me.

Sorry dude, sounds like a nightmare.

How'd you handle the trim details? Mine always complain there.

Just send a demand letter with the invoice, works 90% of the time.

SharkBite is garbage for floors, use real fittings or regret it.

Ugh, been burned by these types before.

Don't let 'em walk, small claims if needed.

Collective rage against cheapskates ruining the trade.

These clients are killing small flooring guys.

Blame TikTok for making everyone think they can DIY Mohawk for pennies.

Totally get it, hang in there.

Just upcharge more upfront for brands like that.

Angi leads bring the worst clients, PSA to avoid.

Yeah, screw the PE rollups jacking material costs.

Don't chase, let a collections agency handle it.

Sharked that job? Nah, pros use proper cuts.