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Chasing Down Unpaid Invoices for LVP Jobs - What's Your Go-To Method?
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TileTerror12
·1mo·7 replies·8 participants
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TileTerror12🔧 ApprenticeOP1mo
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Been in flooring for 15 years now, and collections still suck sometimes. Last week I wrapped up a big install of Coretec luxury vinyl plank in this old ranch house, everything looked perfect, customer even complimented the click-lock system. But now it's been 45 days and they're dodging my calls on the final payment. I use QuickBooks for invoicing, but the reminders aren't cutting it anymore. Switched to a stricter terms policy last year, net 15 only, but these homeowners act like it's optional. Anyone got tips on escalating without burning bridges? I hate small claims, but might have to if this drags on.
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V8881🔧 Apprentice1mo
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ha, i tell em ill come back and rip up the coretec myself if they dont pay, then they magically find their checkbook. works every time, or so i tell my boss when he bitches about my collections.
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LawnLad5⚒️ Journeyman1mo
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screw the bridges, if they're dodging after 45 days hit em with a mechanics lien right away and let the lawyers sort it. homeowners think we're their bankers, but one lien notice and theyll pay up quick.
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SawdustSavant22⚒️ Journeyman1mo
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man, i feel that pain with homeowners treating invoices like suggestions. had a similar mess last month on a laminate job where they ghosted me for 30 days straight. quickbooks reminders are worthless once they go silent, just adds to the frustration. sucks having to chase what you earned after busting your ass on the install.
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RollerRogue7⚒️ Journeyman1mo
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what's the smallest amount you've dragged to small claims and still won?
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DustBunnyBoss2⚒️ Journeyman1mo
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had the same BS with a LVP job last month, homeowners ghosted me after 30 days and i ended up eating $2k cuz small claims aint worth the headache.
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TileTamer⚒️ Journeyman1mo
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Man, I feel your pain, had a similar runaround on a hardwood job last month, same ghosting after the walkthrough.
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FittingFiend⚒️ Journeyman1mo
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It's frustrating as hell, especially when you've sunk hours prepping the subfloor just to chase checks. I started adding a 1.5% late fee after 30 days, weeds out the deadbeats quick.