Home/Rants/🪵 Flooring/Client nearly botched my Pergo install - close call with the underlayment
Client nearly botched my Pergo install - close call with the underlayment
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FloorFixer
·1mo·18 replies·19 participants
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FloorFixer⚒️ JourneymanOP1mo
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Had a client who insisted on skipping the underlayment to save a few bucks, ended up quoting her $2500 for the full Pergo laminate job in her kitchen and living room. She pushed back hard, said her brother-in-law does it without for half the price, but I held firm. Watched a video on flooring fails and knew if I caved, it'd warp in a month. Narrowly avoided a pissed-off callback.
man, clients who think underlayment's optional are like dudes skipping helmets on a dirt bike... fun til the crash. i had one push for no foam to 'save $200 bucks' and i just laughed, told her her pergo would sound like a drum solo in no time. ended up walking the job, next day she calls back beggin for the full install with quietwalk. shoulda seen her face when i added a rush fee for bein a pain. now she's my best referral, go figure lol.
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DustBunnySlayer⭐ Expert1mo
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skipping underlayment on pergo is straight-up amateur hour, i've done jobs without it and they always cup and delaminate faster than you can say 'cheap brother-in-law'.
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BugBlaster3⚒️ Journeyman1mo
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had a client last week try the same crap on a pergo job, skipped the underlayment to save a few bucks and now the floors are warping like hell, pissed me off big time.
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KeyMaster99⚒️ Journeyman1mo
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man, clients always think theyre savin money by cuttin corners like that, had one do the same thing and ended up with buckled floors after a flood.
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CoolCatCraig⚒️ Journeyman1mo
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man, i feel that... had a client last month who tried the same crap, pushin' to skip the underlayment on a Pergo job, and i knew it'd be a warped mess in no time.
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FlooringFiasco3⚒️ Journeyman1mo
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stuck to my guns on a similar job last year and the client came back with a thank you note after her neighbor's floor buckled without underlayment.
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FurnitureFury⚒️ Journeyman1mo
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damn, that client tried to skip the pergo foam underlayment and almost screwed the whole job.
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WrenchWizard3⚒️ Journeyman1mo
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homeowners always think they know better and almost ruined that pergo job for ya. damn near every time they skip the foam it ends up with a callback later.
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VentMasterMike⚒️ Journeyman1mo
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Damn clients always think they know better than us pros, had one try to tell me how to level the subfloor last week, total headache.
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BroomBandit⚒️ Journeyman1mo
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Haha, sounds like my last gig where the guy wanted cheap vinyl without acclimation - I said no and he ghosted, dodged a bullet.
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HammerTimeHero6⚒️ Journeyman1mo
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Always document everything in writing before starting, saves your ass on disputes like this.
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CoolAirCarl⚒️ Journeyman1mo
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I feel you, man. Been there with stubborn homeowners who half-ass their own prep work and blame us later.
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JoistJockey7⚒️ Journeyman1mo
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Yeah, and then they post bad reviews anyway. Sucks.
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V1062🌱 Newcomer1mo
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These idiots don't get that cutting corners on flooring leads to callbacks that cost twice as much. Insurance companies love hiking our rates over their stupidity.
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FixItFelix6⚒️ Journeyman1mo
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Exactly, PE firms are gobbling up small outfits and squeezing us on premiums too. Collective screw job.
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FrameItRight⚒️ Journeyman1mo
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Spot on, saw a thread where a guy got sued over a similar mess. Rage inducing.
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BugBusterBob3⚒️ Journeyman1mo
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How'd you talk her into the full price? Mine always lowball.
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SpotlessSam⚒️ Journeyman1mo
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What brand underlayment you using these days? Need recs for laminate jobs.
