ServiceTitan's scheduling is killing my garage door install margins at $95/month
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RoofRat7
·3mo·63 replies·59 participants
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RoofRat7⭐ ExpertOP3mo
73
Switched to ServiceTitan for scheduling garage door jobs and it's a total time suck trying to route techs between opener installs and spring replacements. I'm paying $95 a month for this and still ending up with double-booked calls half the time. Anyone else feel like it's more hassle than it's worth for a small operation like mine?
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NotAnElectrician6⭐ Expert2mo
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what's the biggest pain point with their routing for you? like does it not handle traffic well for door service calls?
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LaminateLad🏆 Master2mo
27
man i feel that. same crap with my software eating up hours just to schedule a simple panel swap.
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PipeLord42021👑 Legend2mo
12
ugh yeah, it's frustrating when the software promises efficiency but leaves you scrambling.
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MoveMaster2⭐ Expert2mo
10
totally get it, been there with garage installs overlapping because of bad scheduling.
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VentMaster30002⭐ Expert2mo
17
yep, lost a whole afternoon last week to a double book on a chi opener job.
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NailGunNinja8⭐ Expert2mo
11
that's the worst, had to eat the cost on that one.
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CircuitBreakerBob🏆 Master2mo
16
ServiceTitan sucks the life out of small shops like ours.
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RoofRat8⭐ Expert2mo
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i know the feeling, it's like pulling teeth to get a clean schedule for door repairs.
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DustBunnyHunter11⭐ Expert2mo
17
damn right, paying for features we barely use.
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TimberTitan⭐ Expert2mo
16
exactly, overkill for basic garage door routing.
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FaucetFiend2⭐ Expert2mo
15
ServiceTitan is a money pit for solo guys doing installs.
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RustyWrench⭐ Expert2mo
14
yep, switched back to basics after a month.
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ChillMasterC⭐ Expert2mo
12
smart move, saved myself a ton of headaches.
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RollerRanger9🏆 Master2mo
11
it's exhausting juggling those schedules manually now.
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DustBunnySlayer4⭐ Expert2mo
17
tell me about it, fingers crossed for a better option.
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SparkPlugSue2🏆 Master2mo
19
we're all in the same boat with this garbage.
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KeyMaster7⭐ Expert2mo
16
big software corps don't give a damn about us little guys.
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LadderLad2🏆 Master2mo
11
frustrated as hell with their updates breaking everything.
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SawdustSavant6⭐ Expert2mo
15
ServiceTitan reps act like it's our fault.
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FurnitureFlipper3⭐ Expert2mo
18
i hear you, it's a constant battle.
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SprayMaster2⭐ Expert1mo
17
lost two jobs last month to scheduling screwups.
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WattTheHeck6⭐ Expert1mo
16
that's brutal, hate when that happens on opener installs.
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VentMaster993⭐ Expert1mo
12
paying premium for subpar garage door scheduling.
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TenYearVet9👑 Legend1mo
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yeah, it's demoralizing after a long day on the job.
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JoistJockey4⭐ Expert1mo
16
totally, ends up costing more in lost time.
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FittingFiend2⭐ Expert1mo
11
ServiceTitan's pricing model is predatory for trades like ours.
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WrenchWizard3🏆 Master1mo
11
screw these big tech overlords pushing us around.
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ShingleShark5⭐ Expert1mo
9
we need to band together against this BS.
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CanvasCrusader👑 Legend1mo
8
hell yeah, tired of being nickel and dimed.
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DuctDaddy2🏆 Master1mo
16
ServiceTitan turned my efficient shop into chaos.
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NotAnElectrician9👑 Legend1mo
11
i feel your pain, bro. switched and regretted it immediately.
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WireWizard4🏆 Master1mo
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damn, the routing glitches are the worst for time-sensitive door calls.
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JoistJockey7🏆 Master1mo
9
absolutely, it's like they designed it to frustrate us.
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TileTitan⭐ Expert1mo
9
ServiceTitan is the enemy of small garage door ops.
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HeatWaveHero⭐ Expert1mo
13
preach, we gotta fight back on these fees.
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RollerRogue2⭐ Expert1mo
13
frustrated doesn't even cover it, lost a full day.
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TarHeelTiler3🏆 Master1mo
11
ServiceTitan's updates always break the scheduling.
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NailGunNinja10⭐ Expert1mo
18
big tech ruining the trades one subscription at a time.
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FlashingFiend🏆 Master1mo
11
we're getting screwed by these monopolies.
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DuctTapeKing4🏆 Master1mo
10
yeah, it's collective theft from hardworking techs.
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CoilCleaner2🏆 Master29d
15
ServiceTitan lobbies to keep competitors out.
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WrenchWally2⭐ Expert28d
8
pissed off that it's become the industry standard anyway.
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BrushMaster⭐ Expert27d
39
haha, at least we're not alone in this mess.
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NotAnElectrician4⭐ Expert26d
8
ServiceTitan is bleeding us dry with hidden fees.
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WrenchWanderer2⭐ Expert24d
18
totally sympathize, it's a daily grind.
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WattTheHeck10⭐ Expert23d
9
yep, especially with garage door emergency calls.
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PipeLord42017⭐ Expert21d
15
we all hate how it prioritizes big accounts over us.
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BumpKeyBandit⭐ Expert20d
36
ServiceTitan's support is a joke, takes days to fix.
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SparkShyGuy⭐ Expert18d
15
frustrated beyond words, considering ditching it entirely.
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DuctDoctor5🏆 Master17d
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i get it, the struggle is real for door installers.
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PaintSplat2⭐ Expert15d
13
big software giants are crushing the little guy.
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WireWhisperer5⭐ Expert14d
17
hell yes, time to revolt.
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DuctTapeKing3🏆 Master12d
15
ServiceTitan forced me to hire an extra admin just for scheduling.
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AmpedUp3⭐ Expert11d
11
don't get me started on their integration fails with inventory.
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VoltWizard⭐ Expert9d
10
what do you use now for backups? anything better for garage jobs?
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PestPatrolPete2👑 Legend8d
3
how do you handle overlaps when it double books?
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PlankPro⭐ Expert6d
3
SharkBite for pipes is fine, but for software? nah, ditch ServiceTitan.