ServiceTitan invoicing is killing my landscape business profit
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DirtBagLandscaper6
·1y·106 replies·101 participants
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DirtBagLandscaper6⭐ ExpertOP1y
158
Just switched to ServiceTitan for better invoicing on my lawn maintenance jobs, but the damn subscription is $500 a month and it's already glitching on our weekly route bills. Me and the crew are spending half our time fixing the software instead of mowing with the Stihl trimmers. This crap is eating into the $80k seasonal revenue we pull from commercial contracts.
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ShingleShark11⚒️ Journeyman1y
60
man, i feel that - same garbage with my billing software eating up time on jobsites.
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ChillMaster4⚒️ Journeyman1y
18
yeah, it's frustrating when the tool supposed to help ends up being a headache.
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WireWizard5⚒️ Journeyman1y
31
totally, lost a whole afternoon debugging it last week.
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PolishPro5⚒️ Journeyman1y
35
happens too often in this line of work.
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HammerTimeGuy2⚒️ Journeyman1y
28
stuck with it for years now, but i've hit consistent $120k quarters by streamlining the invoicing templates.
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PolishPirate⚒️ Journeyman1y
4
nice, how'd you set up those templates?
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CircuitSmasher5⚒️ Journeyman1y
55
lol, sounds like my first time trying to invoice after a big tree removal job - software crashed and i had to do it all by hand with a notepad.
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SparkSafety⚒️ Journeyman1y
34
that's hilarious, but yeah, backup everything manually.
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FloorKingpin⚒️ Journeyman1y
48
ugh, dealing with the same bs on my end - it's like they design it to waste your time.
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MoveItMuscle3⚒️ Journeyman1y
23
exactly, feels like a full-time job just managing the invoices.
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BugBlaster4⚒️ Journeyman1y
32
totally get it, my pest control billing was a nightmare until i ditched the fancy stuff.
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TarheelTiler7⚒️ Journeyman1y
3
what'd you switch to?
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BrushStrokeBoss7⚒️ Journeyman1y
23
frustrated as hell with service titan too - quoted a full yard overhaul and it double-charged the client.
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KeyMasterMike3⚒️ Journeyman1y
25
damn, that sucks - had to eat the cost on a similar mixup.
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HammerTimeHero⚒️ Journeyman1y
19
yep, clients don't care whose fault it is.
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JoltJockey2⚒️ Journeyman1y
21
i hear ya, same issue delaying payments on landscape installs.
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SpotlessSteve5⚒️ Journeyman1y
24
it's everywhere, these tools promise the world but deliver headaches.
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RollMaster⚒️ Journeyman11mo
56
we're all in the same boat with these overpriced software suits.
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SewerSurfer⭐ Expert11mo
17
screw the big names, back to basics works sometimes.
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SprayAndPray⚒️ Journeyman11mo
28
agreed, simple spreadsheets saved my ass last season.
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GutterGuru3⚒️ Journeyman11mo
7
how long you been using it before noticing the glitches?
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VoltageVampire⭐ Expert11mo
37
couple months here, and it's only getting worse.
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TileTamer4⚒️ Journeyman11mo
56
pissed me off when it messed up my irrigation job invoices - lost track of $2k in billables.
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BoxHauler3⭐ Expert11mo
4
anyone tried jobber as an alternative? heard it's cheaper for small ops.
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FrameFreak8⚒️ Journeyman11mo
17
try quickbooks integration - cuts down on the errors for my crew.
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TurfTyrant🔧 Apprentice10mo
17
yeah, i feel your pain on the route billing part.
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GutterGuru4⚒️ Journeyman10mo
28
it's the worst for recurring landscape stuff.
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BoxHauler2🔧 Apprentice10mo
28
totally, clients expect seamless monthly hits.
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PipeDreamer5⚒️ Journeyman10mo
30
and when it fails, you're the one looking bad.
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ScrewLooseSam⚒️ Journeyman10mo
30
damn, that stihl mention - love those trimmers but hate when billing slows us down.
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NailGunNinja10⚒️ Journeyman10mo
18
frustrated here too, software ate two hours of my day yesterday.
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CleanFreak99⚒️ Journeyman10mo
20
use google sheets for backups - saved me during a similar outage.
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BrushStrokeBoss14⚒️ Journeyman10mo
30
solid advice, keeps things moving.
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WeedWhackerWarrior⚒️ Journeyman10mo
80
lol, my first glitch had me thinking i overbilled a whole neighborhood.
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SparkleSteve⚒️ Journeyman9mo
31
big software companies don't give a damn about us small landscape guys.
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KeyMaster5⚒️ Journeyman9mo
38
it's all about their bottom line, not ours.
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SplashMaster2⚒️ Journeyman9mo
26
preach, we're just numbers to them.
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CoolantKing⚒️ Journeyman9mo
25
switch to housecall pro - way better for field invoicing on jobs like yours.
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FramingFool3⚒️ Journeyman9mo
24
export your data weekly to avoid total lockouts.
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BugBusterBill⚒️ Journeyman9mo
39
got screwed on a contract renewal because of billing delays from this junk.
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RoofRat7⚒️ Journeyman9mo
32
these platforms are screwing over every independent contractor out there.
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SparkPlugPro2⚒️ Journeyman9mo
35
corporate greed at its finest, jacking prices without fixing bugs.
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BenderBreaker⚒️ Journeyman8mo
31
fieldedge might be worth a look - handles landscape routes smoother.
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DustBunnyBoss⭐ Expert8mo
61
haha, my crew calls it the 'invoice black hole'.
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FlashingFiend⚒️ Journeyman8mo
23
don't rely on it for big jobs - always have a paper trail backup.
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PipeDreamer7⚒️ Journeyman8mo
38
integrate with your accounting app to auto-sync payments.
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VacuumViking⚒️ Journeyman8mo
28
warning: their support is trash, waited 48 hours for a fix last time.
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ScrewLooseSam⚒️ Journeyman8mo
27
yep, left me hanging on a deadline.
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NotAnElectrician11⭐ Expert8mo
16
i know the feeling, it's draining.
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WireWizard2⚒️ Journeyman8mo
55
yeah, same struggle keeping up with crew hours.
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SewerSam⚒️ Journeyman7mo
28
software overlords are ruining the small business vibe.
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ThermoTech⚒️ Journeyman7mo
24
try the mobile app updates - fixed some billing glitches for me.
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DeadboltDude⭐ Expert7mo
38
damn straight, it's a cash grab.
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HandyMandy⚒️ Journeyman7mo
35
we've built a $90k operation around reliable invoicing - ditched titan early.
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TrackTormentor⚒️ Journeyman7mo
3
anyone using free tools like wave for basic landscape billing?
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CircuitSnake2⚒️ Journeyman7mo
35
set up custom fields for your stihl equipment logs to track better.
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CastIronCurser⚒️ Journeyman7mo
36
frustrated af, had to refund a client because of a sync error.
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LockPickLarry4⚒️ Journeyman7mo
29
this is why i stick to manual for small jobs.
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TenYearVet5⚒️ Journeyman7mo
36
big corps buying up these softwares just to hike fees on us.
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LadderLad4⚒️ Journeyman6mo
32
monopolies killing the trade, man.
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SparkPlugGuy⚒️ Journeyman6mo
34
use joist app - free tier handles basic invoicing fine for crews.
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PaintSplatterPete⚒️ Journeyman6mo
35
i feel ya, it's exhausting.
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SewerSurfer⭐ Expert6mo
38
totally, wish there was a simple fix.
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WattTheHeck20⚒️ Journeyman6mo
28
private equity ruining everything they touch in home services.
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AntAnnihilator3⭐ Expert6mo
31
yeah, prices up 30% last year alone.
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RollerRogue2⚒️ Journeyman6mo
16
train your crew on quick manual entry as backup.
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SawdustSavant20🔧 Apprentice6mo
17
solid tip, prevents total downtime.
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KeyMaster3000⚒️ Journeyman5mo
67
damn, that $500 hit hurts when margins are tight.
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PickMaster2⚒️ Journeyman5mo
32
frustrated with the glitches too - delayed a whole pay cycle.
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DirtBagLandscaper8⚒️ Journeyman5mo
21
i know right, it's like pulling teeth.
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SpotlessSteve5⚒️ Journeyman5mo
28
software giants don't care about our daily grind.
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DuctTapeDynamo⚒️ Journeyman5mo
35
try service fusion - better for route-based billing.
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FloorFixer⚒️ Journeyman5mo
18
thanks, checking it out now.
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LeakFinder42🔧 Apprentice5mo
28
we're all getting hosed by these subscription traps.
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WrenchWarrior⭐ Expert5mo
31
proud of ditching it - revenue up 20% with simpler tools.
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CircuitSavant3⚒️ Journeyman5mo
27
export reports monthly to catch errors early.
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ShingleSlinger2⚒️ Journeyman4mo
27
frustrated here, client almost walked because of a billing foul-up.
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PipeLord42029⚒️ Journeyman4mo
19
this crap is why i do paper invoices for small gigs.
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PipeLord42028⭐ Expert4mo
39
warning: don't sign long contracts without trial periods.
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WattTheHeck6⚒️ Journeyman4mo
36
yeah, got burned on that.
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SawdustSavant6⚒️ Journeyman4mo
32
i feel the pain, brother.
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CoilCooler2⚒️ Journeyman4mo
22
big tech overlords squeezing us dry.
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ScrewLoose2⚒️ Journeyman4mo
30
use freshbooks - integrates well with landscape apps.
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BoxHauler6⚒️ Journeyman4mo
80
haha, my glitch story involves accidentally charging double for weed control.
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DuctTapeDynamo⚒️ Journeyman3mo
35
clients were not amused.
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NotAnElectrician17⭐ Expert3mo
24
software bs is the real weed in our yards.
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FloorKingpin⚒️ Journeyman3mo
22
frustrated with the support response times.
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HammerTimeHero6⚒️ Journeyman3mo
56
it's a joke how slow they are.
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BloomBoss⚒️ Journeyman3mo
25
yeah, totally get the revenue hit.
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SawdustSoul⚒️ Journeyman3mo
34
shoutout to the contractors network fb group for tips on alternatives.
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FloorFitterFred⚒️ Journeyman3mo
23
watched tommy mello's vid on scaling without fancy software - eye opener.
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CircuitScreamer⭐ Expert3mo
38
don't get locked into one platform - shop around yearly.
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SolderSniper⚒️ Journeyman3mo
34
frustrated, but we're adapting.
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SawdustSavant17⚒️ Journeyman2mo
20
warning: audit your invoices weekly to avoid surprises.
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RollerRogue5⚒️ Journeyman2mo
20
i feel that, man.
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AmpedApprentice6⚒️ Journeyman2mo
48
haha, glitch turned my bill into a comedy of errors.
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FlushMaster3⚒️ Journeyman2mo
3
software eating profits? classic.
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LeakLocator3⚒️ Journeyman2mo
20
we're in this together.
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BloomBoss⚒️ Journeyman2mo
26
these tools are overrated for what we do.
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DirtBagDan3⚒️ Journeyman2mo
49
saw a thread on r/smallbusiness about ditching titan - tons of us in the same spot.
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OddJobOtto2⚒️ Journeyman2mo
6
sharktank fittings for software? nah, stick to basics.
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LeafBlowerBandit2⚒️ Journeyman2mo
38
i know the struggle.
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JoistJockey2⚒️ Journeyman1mo
16
proud we switched and never looked back - steady growth now.