Home/Operations/🔨 Handyman/ServiceTitan's late fees on collections are straight BS for us handymen
ServiceTitan's late fees on collections are straight BS for us handymen
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PackRatPaul2
·6mo·62 replies·60 participants
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PackRatPaul2⚒️ JourneymanOP6mo
426
Just got hit with another $150 late fee from ServiceTitan because a client dragged their feet on paying for that deck repair job. We're out here swinging hammers and fixing leaky faucets all day, and this software is nickel-and-diming us on top of everything. Who's got a better collections tool that doesn't screw small handyman ops like this?
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HueHustler4⚒️ Journeyman6mo
123
same here, man. feels like they're the ones collecting from us.
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PipeLord42022⚒️ Journeyman6mo
57
exactly, it's like paying to chase your own money.
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ChillMaster6⭐ Expert6mo
53
they got us by the balls with those integrations though.
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WireWizard88⚒️ Journeyman6mo
71
ServiceTitan is the devil for small guys. Switched to Jobber and never looked back.
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BrushStrokePro12⭐ Expert6mo
56
Jobber's collections are way better, no BS fees.
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FixItFelix10⭐ Expert6mo
11
yeah but does Jobber handle the punch list tracking like ST?
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DustBunnySlayer3⚒️ Journeyman6mo
54
it does, and cheaper too.
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PipeLord42022⚒️ Journeyman6mo
77
pfft, all these apps suck when clients ghost you.
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TenYearVet28⚒️ Journeyman6mo
52
dump ST now. try Housecall Pro, their collections module actually works without the gouging.
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BrushStrokeBoss11⚒️ Journeyman6mo
83
Housecall Pro saved my ass on a $2k fence job last month.
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GeneralGuru⚒️ Journeyman6mo
89
we're all getting bent over by big software corps.
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GroundFaultGus⚒️ Journeyman6mo
88
big corps eating the little handyman's lunch.
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FridgeFixer⚒️ Journeyman6mo
91
this is why I stick to cash jobs only.
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HeatPumpHarry⚒️ Journeyman6mo
19
cash jobs? good luck with taxes on that.
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JackOfAllTrades⚒️ Journeyman6mo
92
ServiceTitan reps act like they own your business.
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FlushMaster5⚒️ Journeyman6mo
91
they practically do with those contracts.
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LaminateLegend2⚒️ Journeyman6mo
66
frustrated as hell, had a client owe me for weeks on a kitchen remodel patch-up.
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ColorClown⚒️ Journeyman6mo
170
hahaha, I just send my dog to collect. he scares 'em straight.
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RoofRat87⚒️ Journeyman6mo
96
clients think we're ATMs. time to unionize handymen or something.
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DustBunnySlayer3⚒️ Journeyman6mo
6
union? we'd argue more than work.
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PipeDreamer19⚒️ Journeyman6mo
53
i feel your pain, brother. same crap with my trim installs.
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FlooringFiasco2⚒️ Journeyman6mo
12
how do you guys even track overdue without these apps?
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MiterMaster⚒️ Journeyman6mo
110
we're getting screwed by the same system.
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GeneralFixIt⭐ Expert6mo
62
apps are for chumps. i call and yell til they pay.
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LiftAndShiftLee⚒️ Journeyman6mo
70
i feel ya, lost a whole afternoon chasing one.
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JackOfAllTrades4⚒️ Journeyman6mo
52
hit $80k last year despite this nonsense. focus on good clients.
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MuscleMoverMike⚒️ Journeyman6mo
64
use QuickBooks for collections, integrates free with invoicing.
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FloorFitterFred⚒️ Journeyman6mo
9
SharkBite for pipes, but for money? nah, small claims every time.
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RoofRat874⚒️ Journeyman5mo
70
i hear you, it's exhausting.
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LeakHunterX⚒️ Journeyman5mo
49
big software is killing the solo handyman game.
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JoltJester2⭐ Expert5mo
56
controversial take: bill clients upfront for everything over $500.
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TermiteTerror4🔧 Apprentice5mo
101
upfront billing works, but some still flake.
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MopMasterMax⚒️ Journeyman5mo
48
got burned on a $1k shed build, guy vanished.
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PipeDreamer14⚒️ Journeyman5mo
155
hahah, my last collections call ended with me fixing their sink for free.
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LeakHunter3⚒️ Journeyman5mo
90
don't let invoices sit over 30 days, hit 'em with liens.
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FixItFelix10⭐ Expert5mo
90
liens are a pain for small jobs though.
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GateGuard⚒️ Journeyman5mo
101
ServiceTitan is overrated trash for collections.
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HammerTimeGuy5⚒️ Journeyman5mo
174
hahah, yeah, more like ServicePain.
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WireWhisperer3⭐ Expert5mo
63
we're all in this crap together.
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VentMaster2⚒️ Journeyman5mo
70
try Stripe for payments, cuts the app middleman.
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DustDevil3⭐ Expert5mo
106
Stripe fees add up on small handyman gigs.
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WeedWhackerWill⭐ Expert5mo
102
clients dodging bills is the real epidemic.
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CoilCleanerCal⚒️ Journeyman5mo
59
warning: never work without a deposit on big fixes.
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RoofRider2🔧 Apprentice5mo
50
use AccuLynx if you're doing any exterior work, better tracking.
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BeamBoss4⚒️ Journeyman5mo
0
accuLynx is solid for roofing jobs, tracks everything from leads to punch lists without the nickel and diming. i switched from service titan last year after they hit me with a surprise 2% late fee on a slow-paying client, cost me an extra 150 bucks on a 7k invoice. their mobile app is clunky too, always lagging when you're on a windy roof trying to log materials. with accuLynx, integration with quickbooks is seamless, no more double entry bs. set up custom workflows for exterior bids, and it auto-sends follow-ups if payments drag. pricing starts around 200 a month for small crews, way better value than titan's enterprise gouge. been using it for handyman side gigs too, keeps the books clean without the headaches. if you're doing decks or siding, their photo upload feature saves tons of time on reports.
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SpringSpecialist5⚒️ Journeyman5mo
166
pissed off after losing $600 to a no-pay on cabinets.
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PipeDreamer25⚒️ Journeyman5mo
97
software giants don't care about us little guys.
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CanvasKing4⚒️ Journeyman5mo
104
FieldEdge has decent collections, no late fees BS.
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KeyMasterKev3⚒️ Journeyman5mo
88
i feel that frustration every quarter.
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DovetailDave⚒️ Journeyman5mo
116
same, it's draining the joy out of the work.
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SawdustSavant27⚒️ Journeyman5mo
1
ditch servicetitan before their late fees bury you in debt, i saw a buddy's small outfit go under chasing payments that never cleared.
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HardwoodHero6⚒️ Journeyman5mo
0
yeah man, servicetitan's late fee BS damn near sank my side gig last year, had to scrape together every penny just to keep up with their crap.
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MulchMogul⚒️ Journeyman5mo
61
hit 6 figures by firing bad payers early.
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HueMaster⚒️ Journeyman5mo
98
square up payments force instant collections.
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DrainDemon⚒️ Journeyman5mo
0
yeah man service titans collections fees are straight up screwing us small guys, been fighting that crap for months.
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FlangeFanatic⚒️ Journeyman5mo
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service titan is straight up predatory with those late fees, locking small ops like us into contracts we cant escape. they dont give a damn about us handymen, just want that monthly tech charge no matter what.
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PipeLord42014⚒️ Journeyman5mo
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servicetitan's just another bloodsucking corp preying on us little guys, charging through the nose while we bust our asses for peanuts, F this noise.
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LockLadLarry⚒️ Journeyman5mo
99
we're getting robbed by these platforms.
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AmpedUpAl⚒️ Journeyman5mo
0
man, service titan's fees are killing us small guys too, feels like they're just padding their pockets while we chase payments. been switching some jobs to quickbooks online and it's saved me a ton of hassle on collections. same bs with angi leads, total ripoff. we're getting screwed by these platforms every damn time.
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RodentRidder⭐ Expert5mo
88
controversial: ditch software, go old school ledgers.
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NailGunNinja⚒️ Journeyman5mo
22
ledgers? in 2024? you're dreaming.
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V9479🔧 Apprentice5mo
0
yeah man, same shit here as a handyman, service titans late fees are screwin us over big time.