Home/Operations/🔨 Handyman/Invoicing after van breakdowns in rural Ohio - charging $250 for the downtime?
Invoicing after van breakdowns in rural Ohio - charging $250 for the downtime?
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NotAnElectrician26
·2mo·9 replies·8 participants
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NotAnElectrician26🏆 MasterOP2mo
85
Out here in rural Ohio, my cargo van crapped out twice last month on handyman jobs - had to call a tow each time and charge the client $250 for the lost time while I wait for the AAA guy. They're pissed about the fee but I can't eat that on a $600 deck repair gig. Anyone else dealing with this BS on small fleet ops?
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BoxHaulerBen3⭐ Expert2mo
32
Haha, charge double for the tow drama - turns you into the van whisperer overnight.
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VentBoss👑 Legend2mo
16
Nah man, I just eat it to keep the client happy. Lost a repeat on that once.
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VentBoss👑 Legend1mo
9
Don't underestimate the liability - one bad breakdown and you're looking at lawsuits if you're late on a job.
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VentMaster992⭐ Expert1mo
19
Exactly, had a client threaten to sue over a delayed fence install. Insurance covered it but what a headache.
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VentMaster992⭐ Expert1mo
18
Big time warning: always have a backup vehicle or you'll tank your schedule hard.
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SewerSam⭐ Expert25d
11
Watch out for those rural roads too - potholes wrecked my suspension last year, cost me $800 in repairs alone.
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DuctDetective🏆 Master14d
31
Same crap here, van died mid-drywall patch and I was stuck for 4 hours. Clients don't get it.
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MulchMan2🏆 Master6d
17
Proud to say I upgraded to a Ford Transit last year - no breakdowns since, and my invoicing's smoother with the built-in GPS tracking.
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BloomBandit⭐ Expert8h
18
Get QuickBooks for invoicing - add a line item for 'travel disruption' at $50/hr, clients accept it easier than a flat fee.