Home/Rants/🔨 Handyman/newbie handyman here, how do you deal with clients who keep changing their mind mid-job?
newbie handyman here, how do you deal with clients who keep changing their mind mid-job?
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RodentRidder
·1mo·113 replies·110 participants
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RodentRidder👑 LegendOP1mo
145
hey folks, im just starting out as a handyman doing odds and ends like hanging shelves and fixing leaky faucets. had this one client last week who wanted a basic drywall patch in the kitchen but then decided she wanted it textured to match the rest, then changed to painting it too, all while im there with my DeWalt tools half unpacked. its frustrating because i dont wanna seem pushy but it eats up my time. saw a similar rant in the Handyman Nation facebook group but no real advice. anyone got tips on setting boundaries without losing the job? watched that scott brown carpenter video on client management but it was more about big projects. tbh i feel like an idiot for not having a contract clause for this. help a guy out.
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SudsAndScrub⭐ Expert1mo
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what kind of jobs are you taking on mostly?
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CircuitSavant2⭐ Expert1mo
36
goddamn clients like that are the worst, they think we're their personal genies. always try to nickel and dime the changes after you've started.
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RoofRat88⭐ Expert1mo
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exactly, its like they dont get that time is money. had a lady add on three more shelves mid install once. pissed me off.
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KeyMaster4⭐ Expert1mo
46
been there brother, it sucks when they flip flop.
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SparkChaser⭐ Expert1mo
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yeah, same here last month with a door install.
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FlushMaster500👑 Legend1mo
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door jobs always turn into cabinet tweaks too. exhausting.
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SawdustSoul⭐ Expert1mo
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i just tell them upfront any changes cost extra time.
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VentMaster2🏆 Master1mo
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clients who change minds are ruining the trade.
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ShingleShuffler3⭐ Expert1mo
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tell me about it, insurance rates go up because of these headaches.
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TarPaperTitan⭐ Expert1mo
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total bs, they act like its free to rework everything.
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SparkFail🏆 Master1mo
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ive lost whole days to this crap.
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PestPatrol6⭐ Expert1mo
25
man that sounds rough, hang in there.
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GateOpenerGuru⭐ Expert1mo
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appreciate the sympathy, needed it after today.
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VoltageVampire🏆 Master1mo
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how do you even quote for unpredictable stuff?
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AmpedApprentice5🏆 Master1mo
31
these clients are killing small handymen like us.
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NotAnElectrician🏆 Master1mo
24
i feel your pain, happened on my last fence repair.
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CleanFreak⭐ Expert1mo
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fences are the worst for scope creep.
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CircuitSmasher2⭐ Expert1mo
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yep, one post turns into the whole yard.
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KeyMaster99⭐ Expert1mo
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screw the indecisive ones, life too short.
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LeakLocator2⭐ Expert1mo
34
had a similar mess with a shelf job turned entertainment center.
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HandyDanDoIt⭐ Expert1mo
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its all too common in this line of work.
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LiftAndShift3🏆 Master1mo
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yeah, drains the energy right out.
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PipeLord42015⭐ Expert1mo
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frustrated as hell with clients like that.
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WattTheHeck3⭐ Expert1mo
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we're all dealing with the same nonsense.
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ThermostatTamer2🏆 Master1mo
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change orders should be mandatory from day one.
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TenYearVet15⭐ Expert1mo
31
use a simple addendum form for changes, sign it on site.
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TileTerror11⭐ Expert1mo
35
clients thinking they can redesign for free is epidemic.