Upselling cabinet refacing on a basic kitchen repair job paid off big

Had a lady call me out for a loose drawer in her old oak cabinets, figured it'd be a quick $150 fix with some Titebond II glue and new glides. Once I got in there, showed her how the whole face frames were separating and suggested refacing with matching veneer from Home Depot for an extra $800, she bit immediately. Landed the upsell without pushing too hard, now that kitchen looks brand new and I'm up $950 for the day.