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Cold calling for handyman gigs but reviews tanking my leads
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HammerHeadHal
·11h·0 replies·1 participant
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HammerHeadHal⚒️ JourneymanOP11h
18
Been hitting the phones hard for cold outreach on handyman jobs like fixing leaky faucets and hanging shelves, but these one-star reviews from a bad deck repair last summer are killing my close rate. I'm up in Minnesota and the winters mean everyone's got busted gutters to fix, but potential clients keep mentioning seeing the negative feedback on Google. Switched to using Jobber for tracking calls and follow-ups, but it's not helping if the rep is trashed. Someone in Handyman Nation group said to respond to every review publicly, even the bad ones, but I'm frustrated as hell with how one screw-up lingers. Watched a Tommy Mello video on reputation management and he swears by over-delivering on small jobs to build back trust, but it's slow going. NGL, thinking of just sticking to referrals at this point.