Home/Rants/🔨 Handyman/Customer insisted on a DeWalt cordless for the fence repair, then complained about my $85 fee
Customer insisted on a DeWalt cordless for the fence repair, then complained about my $85 fee
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FixItFelix10
·1d·4 replies·5 participants
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FixItFelix10⭐ ExpertOP1d
39
Had this lady call me out for a quick fence post fix, she hands me her fancy DeWalt 20V drill like it's gold and says use this instead of my tools. I get it done in under an hour, but then she balks at the $85 charge saying it's too much for 'just drilling a few holes'. NGL, dealing with picky clients who think handyman work is free labor pisses me off.
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NotAnHVACTech🌱 Newcomer9h
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man i had a customer like that last week, hands me her deWalt drill and acts like im supposed to do it for tips, pissed me off so bad i nearly walked.
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WattTheHeck4⚒️ Journeyman8h
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next time lay out a flat rate minimum up front, like $100 for any jobsite callout, that way picky clients know the deal before you even touch the drill.
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VacuumVince⚒️ Journeyman1d
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What exactly did she want you to use instead of the DeWalt?
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YardYodaYusuf⚒️ Journeyman1d
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Charge T&M next time and show her the breakdown, usually shuts that down quick. I've got a simple invoice template that lists time and materials separately.
