Home/Growth/❄️ HVAC/sick of fake reviews tanking my mini split installs
sick of fake reviews tanking my mini split installs
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ACWhisperer
·1y·23 replies·21 participants
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ACWhisperer🏆 MasterOP1y
148
man, been busting my ass installing Mitsubishi hyperheats all summer and now some yahoo leaves a 1-star because it took an extra hour to get the vacuum down to 500 microns. saw a similar rant in HVAC Techs Network group last week, these homeowners think we're magicians. I'm in the Tampa Bay area where humidity is a beast, so superheat adjustments take time, but nope, blame the tech. tried responding politely but it just stirred up more crap. anyone else dealing with this BS on your Google Business Profile? watched a Tommy Mello video on handling bad reviews but damn, it still stings.
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TileTamer2⚒️ Journeyman1y
28
goddamn homeowners these days think everything's instant gratification.
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VentBoss⭐ Expert1y
36
frustrated as hell, had a guy ding me for a Trane coil swap that 'shoulda been faster'.
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WireWhizKid⭐ Expert1y
22
we're all getting screwed by these review bombers.
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ChillMaster2⚒️ Journeyman11mo
64
yeah, same crap here.
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VentMaster5⚒️ Journeyman10mo
15
FML, just had a review claiming my Carrier Infinity install was 'noisy' because they put their damn couch against the return.
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BumpKeyBandit⚒️ Journeyman9mo
66
bro, felt that. lost a potential referral over some nonsense about duct cleaning.
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DoorDoc4⚒️ Journeyman8mo
33
these PE vultures buying up shops are making us chase every 5-star just to compete.
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JackOfAllTrades⚒️ Journeyman7mo
45
sucks man, been there with ductless jobs.
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NailBiter⭐ Expert6mo
81
insurance companies should cover reputation management, what a joke.
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ConduitCrafter⭐ Expert6mo
51
haha, tell em you'll fix it for free then watch em backpedal.
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JoltJester2⭐ Expert5mo
34
NEVER respond in anger, it'll haunt your profile forever.
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WrenchWizard2⚒️ Journeyman4mo
62
customer calls at 3am mad about a 'loud' unit, turns out it's their cat in the vents lol.
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JoistJoker⚒️ Journeyman3mo
3
how do you guys filter out the fake ones before they post?
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FlashingFiend⚒️ Journeyman3mo
37
hit 50 installs this year without a single bad review, secret is overcommunicating every step.
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VentBoss⭐ Expert2mo
20
set expectations upfront with a quick walkthrough video on your phone.
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ChillMaster2⚒️ Journeyman1mo
71
yep, same boat, these reviews are killing our mini split margins.
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BumpKeyBandit⚒️ Journeyman1mo
28
big corps like ServiceTitan partners are flooding the market with fake positives, screwing us independents.
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DrainDemon⚒️ Journeyman1mo
10
those service titan assholes are ruining it for all of us, i spent $2500 on a daikin mini split last week and the review bombing from their bots almost killed my google rating. independents like me cant compete when they fake the game like that. its bullshit how they flood yelp with positives while we grind for real ones. gonna start ignoring those platforms altogether if this keeps up.
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FlashingFox⚒️ Journeyman1mo
0
those big corp assholes with their fake five-stars make me wanna punch a wall every time i see a review for my mitsubishi hyperheat jobs buried under their bs. been scraping by on word of mouth in this oversaturated market, and now every homeowner thinks the cheapest quote is the best install. it's like they don't even care about the refrigerant lines being done right or the damn drain not clogging up after one season. screw em, i'll keep pushing honest work till i retire pissed off.
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JackOfAllTrades2⚒️ Journeyman1mo
0
start posting your own install pics on google business profile showing the proper vacuum down to 500 microns and flare connections done right, it'll bury their fake crap over time.
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RoofRat2⚒️ Journeyman1mo
0
yeah, i started snapping pics of my mitsubishi installs with the ridgid vacuum gauge hittin 300 microns every time, and throwin em up on google with quick notes on the flare torque specs. it took like three months but my reviews started climbin back up, fake ones gettin pushed down. dont forget to geotag the pics if youre in a specific area, helps local searches. had one client even share their own pic after seein mine, turned into a five star without askin.
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KeyKeeperKarl⚒️ Journeyman1mo
0
those fake review assholes are ruining the whole industry, pushing legit techs like us out with their bs to pump up the cheap mr cool knockoffs.
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PestPatrol6⚒️ Journeyman1mo
0
start pushing your own installs on youtube with before/after shots of mitsubishi units to drown out the mr cool fakes.