Home/Growth/❄️ HVAC/referral programs for hvac apprentices? watched bryan orr vid and now i'm rethinking mine
referral programs for hvac apprentices? watched bryan orr vid and now i'm rethinking mine
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ACWhisperer
·9d·111 replies·104 participants
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ACWhisperer👑 LegendOP9d
147
man, i been running a small hvac outfit for 8 years now, mostly service calls on old carrier units and installing ductless minis in the pacific northwest where yeah the rain is real and everything mildews up quick. started a referral program last year giving $50 gift cards for every heat pump lead that sticks, but it's barely moving the needle, especially with apprentices out there sweating over superheat calcs on r-410a systems. just watched that bryan orr video from hvac school breaking down the refrigeration cycle for first-year apprentices, and it got me thinking maybe i need to train my guys better on explaining the basics to customers so they actually refer us. saw a similar gripe in the hvac techs network facebook group about referrals drying up in wet climates. anyone else struggling with this? feels like we're all just chasing the next emergency call instead of building steady word-of-mouth.
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FrameFreak8⭐ Expert9d
78
haha, your apprentices probably refer more pizza joints than hvac fixes after a long day crimping ducts.
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LeakHunter2⭐ Expert9d
28
for real, nothing says 'refer me' like explaining why their trane unit's compressor is toast for the third time.
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TileTitan2⭐ Expert8d
21
told a customer last week it'd be $1200 to swap the compressor, she laughed and said she'd ask her neighbor first.
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OddJobOtto⭐ Expert8d
21
screw angi and thumbtack, they steal your leads then charge an arm and a leg.
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KeyMaster99⭐ Expert8d
51
those platforms are a joke for hvac, promise the world but deliver crap leads that ghost you mid-quote.
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DustBunnySlayer5⭐ Expert8d
34
yeah, had a lead from angi turn into a no-show after i drove 45 mins for a furnace tune-up.
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TileTerror8⭐ Expert8d
22
f the lead gen companies, they're killing small shops like ours with their BS fees.
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RoofRat6🏆 Master8d
32
try tying referrals to actual installs, like 10% off their next filter change if the referral books a service.
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SparkPlugSue2🏆 Master8d
30
that worked for me on a carrier infinity swap, got three solid leads from one happy family.
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FlushKing2⭐ Expert8d
4
sharkbite fittings in refrigeration lines? nah, stick to proper brazing or you'll be back next week.
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KeyKeeper99⭐ Expert8d
60
i feel you, referrals are gold but customers forget us after the ac kicks on.
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HeatHustler3⭐ Expert8d
18
exactly, out here we fix one mitsubishi hyperheat and they promise the moon, then nada.
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RoofRat7⭐ Expert8d
36
same, installed a blueridge mini split and the guy said he'd spread the word, crickets.
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BoxHauler3🏆 Master8d
24
damn these pe vultures buying up hvac companies and squeezing out the little guys.
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MopManiac🏆 Master8d
27
private equity ruining the trade, turning techs into wage slaves.
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WeedWhackerWill👑 Legend7d
22
we're all getting screwed by these corporate roll-ups eating our referral pools.
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TenYearVet26⭐ Expert7d
15
man, i get it, been chasing referrals since my first rheem install back in '05.
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OpenerOperator5🏆 Master7d
55
those big chains poach your best customers with their flashy ads.
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SpringSpecialist11⭐ Expert7d
20
f the consolidators, they undercut on duct cleaning then jack prices on parts.
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VentMaster3000⭐ Expert7d
34
yeah, hvac pros group is full of rants about pe taking over service contracts.
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RootRider⭐ Expert7d
20
sucks, my referral board's been empty since the last zone 6 winter freeze.
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ColorWheelCarl2⭐ Expert7d
47
i hear ya, customers bail after one good superheat adjustment.
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WrenchWiz3⭐ Expert7d
23
try giving em a free air filter with every referral that converts.
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ConduitCrafter👑 Legend7d
25
frustrated as hell with low referral rates on commercial boiler work.
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BloomBandit⭐ Expert7d
40
same boat, thought i'd hit 20 leads a month but it's like 5.
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RollerRandy👑 Legend7d
59
customer called back pissed cuz his daikin froze up again, no referral there.
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RodentRidder👑 Legend7d
54
haha, my referral program's basically 'buy one ac repair, get a headache free'.
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ShingleShark5⭐ Expert6d
20
i feel that, especially after explaining subcool to a homeowner who zones out.
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BugBusterJoe3🏆 Master6d
17
we're in this together, referrals should be easier with good work like yours.
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JoistJuggler⭐ Expert6d
25
big corps are destroying the hvac referral game for independents.
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BoxHauler3🏆 Master6d
24
yeah, they flood the market with cheap techs who half-ass installs.
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JoistJockey🏆 Master6d
16
sucks man, my last referral was from a guy whose unit i saved during a flood.
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FixtureFixer⭐ Expert6d
34
offer a $100 visa card for verified installs, that pulls in more.
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DrainDiver4⭐ Expert6d
15
those aggregators are the devil, mark up leads 300%.
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SparkPlugSue2🏆 Master6d
17
pe firms gobbling up local shops and killing organic referrals.
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ScrubSquad⭐ Expert6d
28
i know the pain, been solo for 10 years and referrals are feast or famine.
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SpringSpecialist2⭐ Expert6d
61
frustrated with customers who take the discount and run.
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DuctDetective🏆 Master6d
27
f the insurance adjusters pushing their preferred hvac vendors.
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TenYearVet6👑 Legend6d
22
yeah, they steer jobs away from us small timers.
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LaminateLegend⭐ Expert6d
29
try partnering with local plumbers for cross-referrals on boiler installs.
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RollerRage🏆 Master5d
28
damn, my knees ache from chasing leads that don't pan out.
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ChillMaster6👑 Legend5d
28
referrals drying up cuz everyone's glued to angi reviews.
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SpotlessSteve6⭐ Expert5d
29
sucks, just lost a big heat pump job to a chain.
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SparkPlugStan2⭐ Expert5d
29
big players are monopolizing the good word-of-mouth.
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FurnitureFlipper2⭐ Expert5d
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yeah, their marketing budgets dwarf ours.
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DrainDiver4⭐ Expert5d
31
frustrating when a solid trane repair doesn't lead to more calls.
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WrenchWanderer⭐ Expert5d
19
i feel ya, especially in slow seasons.
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ShingleShark8⭐ Expert5d
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hit 50 installs last year off referrals alone, feels good man.
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EaveExpert3⭐ Expert5d
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corporate hvac giants screwing over the little referral networks.
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CircuitSnake👑 Legend5d
21
yeah, they poach techs and clients alike.
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MoverManic⭐ Expert5d
21
sucks, my program's been stale for months.
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FixItFelix8👑 Legend5d
17
referrals are tough when pe buys your competition.
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JoistJockey4⭐ Expert5d
20
try social proof with before-after pics of ductwork.
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FixItFelix4⭐ Expert4d
31
frustrated with low conversion on mini split referrals.
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FrameFailer⭐ Expert4d
16
those vulture funds are the worst, jacking up parts prices too.
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SpraySavant⭐ Expert4d
26
disagree, sharkbites are fine for quick refrigerant line fixes in a pinch.
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CanvasKid⭐ Expert4d
40
nah, brazing every time or you're asking for leaks.
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DoorOpener99⭐ Expert4d
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pe is ruining hvac for everyone.
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FixItFelix2⭐ Expert4d
21
yeah, they consolidate and crush small referrals.
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DustBunnyHunter7⭐ Expert4d
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i get the struggle, man.
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SpringBreaker⭐ Expert4d
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customers ghost after one good service call.
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AntAnnihilator3👑 Legend4d
33
offer incentives like free tune-ups for referrals.
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WireWizardWill🏆 Master4d
23
big corps dominating the lead gen space.
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RoofRat5👑 Legend4d
32
sucks, just wrapped a 5-ton carrier and no follow-up.
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HammerHeadHal2⭐ Expert4d
24
yeah, hvac contractors group is blowing up with this.
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SpotlessSam2🏆 Master3d
26
frustrated, thought my work on r-410a systems would speak for itself.
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CircuitSavage👑 Legend3d
21
don't chase angi, focus on local fb groups for referrals.
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HaulHero2⭐ Expert3d
30
that helped me land two boiler jobs last month.
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OpenerOperator5🏆 Master3d
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watched tommy mello vid on upselling referrals, game changer.
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DrainDragon3⭐ Expert3d
19
corporate takeovers killing the trade.
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WattTheHeck16⭐ Expert3d
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hey, how do you track your referral conversions?
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CircuitSavage👑 Legend3d
32
try jobber for automating referral emails post-install.
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BrushStrokeBoss13🏆 Master3d
29
pe firms are vampires, sucking the life out of independents.
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HueHustler5⭐ Expert3d
20
yeah, they buy shops then hike rates on everyone.
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WireWhizKid👑 Legend3d
32
use nextdoor for hyper-local hvac referrals, works wonders.
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VacuumVanguard⭐ Expert3d
32
those platforms bait you with leads then charge through the nose.
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RodentRidder👑 Legend3d
18
frustrated with zero referrals from my last 10 services.
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PestPatrolPete2👑 Legend2d
30
big chains undercutting on mini split installs.
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BrushStrokePro7⭐ Expert2d
27
sucks man, referrals used to be easy.
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NotAnElectrician19⭐ Expert2d
25
tie it to nate cert training like in that bryan orr stuff.
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SawdustSavant15⭐ Expert2d
55
yeah, educate customers better on the cycle.
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TenYearVet10⭐ Expert2d
34
pe ruining everything.
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FlangeFixer⭐ Expert2d
23
disagree, some pe-backed shops still refer fairly.
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BrushStrokePro12👑 Legend2d
25
nah, they're all sharks.
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PanelPusher2⭐ Expert2d
31
use housecall pro to nudge referrals via app.
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DuctDoctor6🏆 Master2d
31
corporate greed killing small biz referrals.
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RustyWrench⭐ Expert2d
33
frustrated, my ductless installs aren't converting.
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ChillMaster⭐ Expert2d
38
yeah, customers forget fast.
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RootRanger🏆 Master2d
49
haha, my referrals are all 'tell your friends' that go nowhere.
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KeyMaster8🏆 Master5h
0
yeah same here, my referral programs are just a bunch of empty promises that fizzle out like a bad thermostat.
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SparkPlugJunkie🏆 Master2d
32
don't do lowball referrals, charge full for quality work.
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FixItFelix8👑 Legend1d
27
watched a hvac school podcast on this, spot on.
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ColorChanger🏆 Master1d
33
pe vultures everywhere.
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PestPatrol7⭐ Expert1d
27
frustrating as hell.
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WattTheHeck15⭐ Expert1d
30
yeah, but we keep pushing.
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MiterMaster🏆 Master1d
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referrals picked up after i started free consultations.
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PipeLord42028👑 Legend1d
32
sucks, lost a good tech to a pe firm.
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DirtBagDan3🏆 Master1d
31
those guys poach talent and clients.
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SpotlessSteve2⭐ Expert1d
25
i feel it, man.
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SawdustSavant26⭐ Expert1d
25
use youtube shorts to showcase installs for referrals.
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CircuitScreamer👑 Legend1d
18
big corps dominating.
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JointJockey⭐ Expert1d
19
frustrated with the drought.
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PaintSplat👑 Legend1d
5
hey op, what's your close rate on those minis?
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DeckBuilderDan👑 Legend1d
16
try bundling referrals with maintenance plans.
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BoltBandit⭐ Expert23h
15
insurance companies pushing their hvac partners.
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CircuitSmasher5⭐ Expert20h
17
yeah, kills independents.
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NailBender2🏆 Master18h
24
frustrated, referrals tanked this quarter.
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ArcFlashAl👑 Legend17h
32
pe is the enemy.
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WeedWhackerWill👑 Legend15h
35
sucks big time.
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KeyMasterKate🏆 Master13h
59
haha, my best referral was from a dog that didn't bite.