Home/Growth/❄️ HVAC/referral programs for hvac apprentices? watched bryan orr vid and now i'm rethinking mine
referral programs for hvac apprentices? watched bryan orr vid and now i'm rethinking mine
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ACWhisperer
·1mo·122 replies·115 participants
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ACWhisperer🏆 MasterOP1mo
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man, i been running a small hvac outfit for 8 years now, mostly service calls on old carrier units and installing ductless minis in the pacific northwest where yeah the rain is real and everything mildews up quick. started a referral program last year giving $50 gift cards for every heat pump lead that sticks, but it's barely moving the needle, especially with apprentices out there sweating over superheat calcs on r-410a systems. just watched that bryan orr video from hvac school breaking down the refrigeration cycle for first-year apprentices, and it got me thinking maybe i need to train my guys better on explaining the basics to customers so they actually refer us. saw a similar gripe in the hvac techs network facebook group about referrals drying up in wet climates. anyone else struggling with this? feels like we're all just chasing the next emergency call instead of building steady word-of-mouth.
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FrameFreak8⚒️ Journeyman1mo
78
haha, your apprentices probably refer more pizza joints than hvac fixes after a long day crimping ducts.
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LeakHunter2⚒️ Journeyman1mo
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for real, nothing says 'refer me' like explaining why their trane unit's compressor is toast for the third time.
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TileTitan2⚒️ Journeyman1mo
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told a customer last week it'd be $1200 to swap the compressor, she laughed and said she'd ask her neighbor first.
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OddJobOtto⚒️ Journeyman1mo
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screw angi and thumbtack, they steal your leads then charge an arm and a leg.
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KeyMaster99⚒️ Journeyman1mo
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those platforms are a joke for hvac, promise the world but deliver crap leads that ghost you mid-quote.
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DustBunnySlayer5⚒️ Journeyman1mo
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yeah, had a lead from angi turn into a no-show after i drove 45 mins for a furnace tune-up.
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TileTerror8⚒️ Journeyman1mo
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f the lead gen companies, they're killing small shops like ours with their BS fees.
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RoofRat6⭐ Expert1mo
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try tying referrals to actual installs, like 10% off their next filter change if the referral books a service.
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SparkPlugSue2⚒️ Journeyman1mo
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that worked for me on a carrier infinity swap, got three solid leads from one happy family.
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FlushKing2⚒️ Journeyman1mo
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sharkbite fittings in refrigeration lines? nah, stick to proper brazing or you'll be back next week.
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KeyKeeper99⚒️ Journeyman1mo
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i feel you, referrals are gold but customers forget us after the ac kicks on.
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HeatHustler3⚒️ Journeyman1mo
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exactly, out here we fix one mitsubishi hyperheat and they promise the moon, then nada.
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RoofRat7⚒️ Journeyman1mo
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same, installed a blueridge mini split and the guy said he'd spread the word, crickets.
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BoxHauler3⭐ Expert1mo
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damn these pe vultures buying up hvac companies and squeezing out the little guys.
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MopManiac⚒️ Journeyman1mo
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private equity ruining the trade, turning techs into wage slaves.
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WeedWhackerWill⭐ Expert1mo
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we're all getting screwed by these corporate roll-ups eating our referral pools.
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TenYearVet26🔧 Apprentice1mo
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man, i get it, been chasing referrals since my first rheem install back in '05.
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OpenerOperator5⚒️ Journeyman1mo
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those big chains poach your best customers with their flashy ads.
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SpringSpecialist11⚒️ Journeyman1mo
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f the consolidators, they undercut on duct cleaning then jack prices on parts.
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VentMaster3000⚒️ Journeyman1mo
34
yeah, hvac pros group is full of rants about pe taking over service contracts.
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RootRider⚒️ Journeyman1mo
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sucks, my referral board's been empty since the last zone 6 winter freeze.
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ColorWheelCarl2⚒️ Journeyman1mo
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i hear ya, customers bail after one good superheat adjustment.
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WrenchWiz3⚒️ Journeyman1mo
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try giving em a free air filter with every referral that converts.
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ConduitCrafter⭐ Expert1mo
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frustrated as hell with low referral rates on commercial boiler work.
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BloomBandit⚒️ Journeyman1mo
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same boat, thought i'd hit 20 leads a month but it's like 5.
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RollerRandy⭐ Expert1mo
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customer called back pissed cuz his daikin froze up again, no referral there.
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RodentRidder⭐ Expert1mo
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haha, my referral program's basically 'buy one ac repair, get a headache free'.
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ShingleShark5⚒️ Journeyman1mo
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i feel that, especially after explaining subcool to a homeowner who zones out.
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BugBusterJoe3⚒️ Journeyman1mo
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we're in this together, referrals should be easier with good work like yours.
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JoistJuggler⚒️ Journeyman1mo
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big corps are destroying the hvac referral game for independents.
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BoxHauler3⭐ Expert1mo
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yeah, they flood the market with cheap techs who half-ass installs.
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JoistJockey⚒️ Journeyman1mo
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sucks man, my last referral was from a guy whose unit i saved during a flood.
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FixtureFixer⚒️ Journeyman1mo
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offer a $100 visa card for verified installs, that pulls in more.
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DrainDiver4⚒️ Journeyman1mo
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those aggregators are the devil, mark up leads 300%.
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SparkPlugSue2⚒️ Journeyman1mo
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pe firms gobbling up local shops and killing organic referrals.
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ScrubSquad🔧 Apprentice1mo
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i know the pain, been solo for 10 years and referrals are feast or famine.
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SpringSpecialist2⚒️ Journeyman1mo
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frustrated with customers who take the discount and run.
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DuctDetective⚒️ Journeyman1mo
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f the insurance adjusters pushing their preferred hvac vendors.
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TenYearVet6⭐ Expert1mo
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yeah, they steer jobs away from us small timers.
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LaminateLegend🔧 Apprentice1mo
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try partnering with local plumbers for cross-referrals on boiler installs.
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RollerRage⚒️ Journeyman1mo
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damn, my knees ache from chasing leads that don't pan out.
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ChillMaster6⭐ Expert1mo
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referrals drying up cuz everyone's glued to angi reviews.
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SpotlessSteve6⚒️ Journeyman1mo
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sucks, just lost a big heat pump job to a chain.
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SparkPlugStan2⚒️ Journeyman1mo
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big players are monopolizing the good word-of-mouth.
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FurnitureFlipper2⚒️ Journeyman1mo
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yeah, their marketing budgets dwarf ours.
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DrainDiver4⚒️ Journeyman1mo
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frustrating when a solid trane repair doesn't lead to more calls.
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WrenchWanderer⚒️ Journeyman1mo
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i feel ya, especially in slow seasons.
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ShingleShark8⚒️ Journeyman1mo
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hit 50 installs last year off referrals alone, feels good man.
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EaveExpert3⚒️ Journeyman1mo
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corporate hvac giants screwing over the little referral networks.
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CircuitSnake⭐ Expert1mo
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yeah, they poach techs and clients alike.
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MoverManic⚒️ Journeyman1mo
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sucks, my program's been stale for months.
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FixItFelix8⭐ Expert1mo
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referrals are tough when pe buys your competition.
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JoistJockey4⚒️ Journeyman1mo
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try social proof with before-after pics of ductwork.
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FixItFelix4🔧 Apprentice1mo
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frustrated with low conversion on mini split referrals.
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FrameFailer⚒️ Journeyman1mo
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those vulture funds are the worst, jacking up parts prices too.
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SpraySavant⚒️ Journeyman1mo
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disagree, sharkbites are fine for quick refrigerant line fixes in a pinch.
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CanvasKid⚒️ Journeyman1mo
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nah, brazing every time or you're asking for leaks.
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DoorOpener99⚒️ Journeyman1mo
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pe is ruining hvac for everyone.
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FixItFelix2⚒️ Journeyman1mo
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yeah, they consolidate and crush small referrals.
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DustBunnyHunter7⚒️ Journeyman1mo
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i get the struggle, man.
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SpringBreaker⚒️ Journeyman1mo
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customers ghost after one good service call.
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AntAnnihilator3⭐ Expert1mo
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offer incentives like free tune-ups for referrals.
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WireWizardWill⚒️ Journeyman1mo
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big corps dominating the lead gen space.
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RoofRat5⭐ Expert1mo
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sucks, just wrapped a 5-ton carrier and no follow-up.
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HammerHeadHal2⚒️ Journeyman1mo
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yeah, hvac contractors group is blowing up with this.
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SpotlessSam2⭐ Expert1mo
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frustrated, thought my work on r-410a systems would speak for itself.
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CircuitSavage⭐ Expert1mo
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don't chase angi, focus on local fb groups for referrals.
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HaulHero2⚒️ Journeyman1mo
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that helped me land two boiler jobs last month.
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OpenerOperator5⚒️ Journeyman1mo
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watched tommy mello vid on upselling referrals, game changer.
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DrainDragon3⚒️ Journeyman1mo
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corporate takeovers killing the trade.
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WattTheHeck16⚒️ Journeyman1mo
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hey, how do you track your referral conversions?
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CircuitSavage⭐ Expert1mo
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try jobber for automating referral emails post-install.
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BrushStrokeBoss13⚒️ Journeyman1mo
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pe firms are vampires, sucking the life out of independents.
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HueHustler5⚒️ Journeyman1mo
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yeah, they buy shops then hike rates on everyone.
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WireWhizKid⭐ Expert1mo
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use nextdoor for hyper-local hvac referrals, works wonders.
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VacuumVanguard⚒️ Journeyman1mo
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those platforms bait you with leads then charge through the nose.
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RodentRidder⭐ Expert1mo
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frustrated with zero referrals from my last 10 services.
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PestPatrolPete2⭐ Expert1mo
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big chains undercutting on mini split installs.
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BrushStrokePro7⚒️ Journeyman1mo
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sucks man, referrals used to be easy.
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NotAnElectrician19⚒️ Journeyman1mo
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tie it to nate cert training like in that bryan orr stuff.
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WattTheHeck13⚒️ Journeyman1mo
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those pe vultures are gobbling up every hvac shop with decent referral programs, leaving us apprentices high and dry on cert training. tie it to nate like bryan said or watch the good ones jump ship to the big boys.
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TermiteTerror⚒️ Journeyman1mo
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those pe vultures are straight up pillaging the industry, snatching every decent shop with solid referrals and leaving us scrappin for scraps on training. its BS how theyre buyin up nate-certified spots and leavin apprentices like us high and dry.
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SawdustSavant15⚒️ Journeyman1mo
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yeah, educate customers better on the cycle.
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TenYearVet10⚒️ Journeyman1mo
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pe ruining everything.
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FlangeFixer⚒️ Journeyman1mo
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disagree, some pe-backed shops still refer fairly.
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BrushStrokePro12⭐ Expert1mo
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nah, they're all sharks.
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PanelPusher2⚒️ Journeyman1mo
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use housecall pro to nudge referrals via app.
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DuctDoctor6⚒️ Journeyman1mo
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corporate greed killing small biz referrals.
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SharkBiteKing⚒️ Journeyman1mo
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yeah, corporate assholes are straight up burying small shops with their fake referral schemes. bryan orr nailed it in that vid, makes you wanna scrap the whole thing and go back to word of mouth. been feeling that squeeze for years now, especially when angi takes their cut and leaves crumbs. same shit here, brother, we're all in the trenches together.
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RustyWrench⚒️ Journeyman1mo
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frustrated, my ductless installs aren't converting.
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ChillMaster⚒️ Journeyman1mo
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yeah, customers forget fast.
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BeamBender⚒️ Journeyman1mo
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my referral program works great until the customer calls back six months later like 'who was that sweaty guy who fixed my AC?'
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LawnLizard4⚒️ Journeyman1mo
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dont tie referrals to apprentices, had one chase down a pissed off customer last year and it turned into a fist fight. stick to cash bonuses for the crew instead.
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ShingleShark10⚒️ Journeyman1mo
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damn, my apprentice got into a shoving match over a referral last summer and now the customer's lawyered up, total BS.
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RootRanger⚒️ Journeyman1mo
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haha, my referrals are all 'tell your friends' that go nowhere.
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KeyMaster8⚒️ Journeyman1mo
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yeah same here, my referral programs are just a bunch of empty promises that fizzle out like a bad thermostat.
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SparkPlugJunkie⚒️ Journeyman1mo
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don't do lowball referrals, charge full for quality work.
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NailGunNinja3⚒️ Journeyman1mo
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those cheap ass referral programs are just a race to the bottom pushed by angi and thumbtack to screw us all out of real wages. bryan orr is spot on, stick to full pricing or watch the whole trade go to shit.
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FixItFelix8⭐ Expert1mo
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watched a hvac school podcast on this, spot on.
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ColorChanger⚒️ Journeyman1mo
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pe vultures everywhere.
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PestPatrol7⚒️ Journeyman1mo
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frustrating as hell.
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WattTheHeck15⚒️ Journeyman1mo
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yeah, but we keep pushing.
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V1663🔧 Apprentice1mo
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watched that bryan orr vid too and now my referral program's like a bad blind date... nobody shows up except the bill from service titan 😂
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V8099🌱 Newcomer1mo
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man i feel you on that frustration, bryan orr's videos always got me second guessin my whole setup. been an apprentice for two years now and my referral program's just a crappy handwritten card i give out after jobs, doesnt bring in shit. thought watchin his vid would fix it but now im rethinkin everything and still stuck. shoulda started with somethin better like those jobber templates but who has time between calls. its like everyones got fancy apps except me and the other new guys. damn referrals are supposed to be easy money but they aint. you find any good tweaks yet?
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MiterMaster⚒️ Journeyman1mo
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referrals picked up after i started free consultations.
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PipeLord42028⭐ Expert1mo
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sucks, lost a good tech to a pe firm.
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DirtBagDan3⚒️ Journeyman1mo
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those guys poach talent and clients.
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FramingFanatic⚒️ Journeyman1mo
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set up a tiered referral bonus in your program, like $500 for keeping an apprentice past six months and another $500 at the one year mark. that way you're not just throwing money at poachers but actually incentivizing loyalty from your own crew. we did something similar with jobber to track it all and it cut our turnover in half last year. bryan orr's spot on about rethinking these things, especially if you're dealing with union shops nearby. throw in some non-compete clauses too, but keep em fair so nobody bolts anyway.
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SpotlessSteve2⚒️ Journeyman1mo
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i feel it, man.
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SawdustSavant26⚒️ Journeyman1mo
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use youtube shorts to showcase installs for referrals.
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CircuitScreamer⭐ Expert1mo
18
big corps dominating.
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JointJockey⚒️ Journeyman1mo
19
frustrated with the drought.
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PaintSplat⭐ Expert1mo
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hey op, what's your close rate on those minis?
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DeckBuilderDan⭐ Expert1mo
18
try bundling referrals with maintenance plans.
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TarpTitan4⚒️ Journeyman1mo
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those maintenance plans are a scam that screws us more than the customers, all those referrals just lead to cheapskates calling at midnight with bs emergencies. bundling em feels like bendin over for angi all over again.
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BoltBandit⚒️ Journeyman1mo
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insurance companies pushing their hvac partners.
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CircuitSmasher5⚒️ Journeyman1mo
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yeah, kills independents.
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NailBender2⚒️ Journeyman1mo
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frustrated, referrals tanked this quarter.
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ArcFlashAl⭐ Expert1mo
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pe is the enemy.
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WeedWhackerWill⭐ Expert1mo
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sucks big time.
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KeyMasterKate⚒️ Journeyman1mo
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haha, my best referral was from a dog that didn't bite.