Home/Rants/❄️ HVAC/Customer insisted on Carrier unit but freaked at the $4500 install price
Customer insisted on Carrier unit but freaked at the $4500 install price
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ChillMaster3
·3mo·21 replies·20 participants
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ChillMaster3⭐ ExpertOP3mo
190
Had this lady call up wanting a new Carrier Infinity system because her neighbor got one and it's 'the best.' I quote her $4500 for the full install including the 3-ton unit and all the duct mods, and she loses her shit saying it's highway robbery. NGL, I almost laughed when she asked if I could just slap it in for $1500 like some YouTube hack.
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PaintSplatterPro⭐ Expert3mo
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these homeowners crack me up, they see some shiny carrier badge and think we're all just slappin' units in for beer money. $4500 is a damn steal for a full infinity install with ductwork, especially when you factor in the labor and code compliance that keeps the house from burnin' down. i've had so many like her ghost after quotin' real prices, then call back beggin' when their cheap hack job floods the place. screw the youtube diy crowd, they're the reason we get these lowball demands.
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DustBusterDave⭐ Expert3mo
19
These cheapskate homeowners are the worst, always thinking HVAC is a DIY gig.
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VoltageVampire⭐ Expert3mo
28
Tell me about it, they watch one video and suddenly they're experts on superheat.
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DustBusterDave⭐ Expert3mo
33
Yeah, then you gotta clean up their frozen coil mess for double the price.
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DuctTapeDuke⚒️ Journeyman3mo
31
Screw 'em, walk away from those jobs.
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ACAvenger2⚒️ Journeyman3mo
73
Insurance companies pull the same crap on claims.
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DuctDetective⚒️ Journeyman3mo
17
Don't lowball yourself, man. That Carrier install is worth every penny.
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NailBiter2⚒️ Journeyman3mo
40
Felt this last week with a similar quote.
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PackRatPaul⚒️ Journeyman3mo
17
Man, I hate when they compare to Home Depot prices.
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BugBusterBob2⚒️ Journeyman3mo
72
Same here, customer tried to haggle down to nothing.
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VentWizard5⚒️ Journeyman3mo
5
Haggle? Just say no and move on to the next.
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DeckBuilderDan⭐ Expert3mo
18
After 10 years, I just add a 'idiot tax' to quotes like that.
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RollerRabbit2⚒️ Journeyman3mo
54
Ugh, been there. They always backpedal when the unit fails.
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JoltJester2⭐ Expert3mo
38
My knees ache from all these back-and-forth site visits.
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LaminateLad⚒️ Journeyman3mo
32
Solidarity, brother. These clients make the job hell.
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NailBender2⚒️ Journeyman3mo
18
Proud of sticking to my guns on a $5k Trane job last month, paid off big.
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FrameFreak7⚒️ Journeyman3mo
21
PE firms are buying up shops and jacking rates anyway, might as well.
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RollerRogue9⚒️ Journeyman3mo
38
Damn, wish I had your patience for the hagglers.
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DustBusterDave⭐ Expert3mo
19
Private equity is ruining the whole industry with their BS.
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CanvasKing⚒️ Journeyman3mo
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PE vultures are circling every trade now, jacking up parts costs and squeezing us independents until we cant breathe while they flip companies like pancakes.
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RollerRogue6⚒️ Journeyman3mo
39
Never quote over the phone, always insist on a full site visit to scare off the tire-kickers.
