Carrier contract blew up over $4500 mini split addendum

Had a customer sign a contract for a Trane furnace install but then they wanted to add a Carrier mini split for the bonus room. I included the $4500 addendum with clear terms on R-410A refrigerant and zoning, but now they're claiming it voids the whole deal because of some fine print they 'didn't see'. Sucks, been in the game 15 years and this is the third time this month.

Always attach addendums as a separate signed page, not buried in the main contract.

Use ServiceTitan for contracts, it forces acknowledgments on add-ons like mini splits.

Screw these homeowners who sign without reading then cry foul. HVAC pros get hosed every time.

SharkBite style addendums are the way, quick connect and no leaks in court.

Damn frustrating when they back out after you've ordered the R-410A.

Insurance companies love when we skip proper addendums, jacks up our premiums.

These PE-backed outfits are ruining contracts with their boilerplate BS we all have to match.

Never trust a verbal add-on, always paper it even if it's just a $500 zoning tweak.

Put a hold harmless clause in there for refrigerant choices like R-410A.

Man, I feel you, lost a $3k job last month over similar nonsense.

Homeowners act like we're the bad guys for protecting our asses.

Every time I see a Trane addendum fight, it's the same story.

Don't do side agreements without your lawyer's stamp, period.

This is why I went flat rate only, no addendums period.

Seen this exact crap in HVAC Techs Network group last week.

Yeah, same boat, customer rage over a simple Carrier upgrade clause.

They think $4500 is pocket change til the bill hits.

How do you guys word the refrigerant section to avoid this?

What was the exact fine print they bitched about?

Ever had one where the addendum actually helped in court?

Solidarity brother, contracts are a nightmare in this trade.

The PE vultures are circling, forcing bad deals on everyone.

I hear ya, lost sleep over a similar Carrier mess.

What software do you use to generate bulletproof addendums?

Customer tried to add a mini split after signing, I laughed and walked.

These contract fights are killing small shops like ours.

Pissed off at how vague some templates are, burned me once.