Home/Rants/❄️ HVAC/Rant: another idiot client thinking he knows mini-splits better than me
Rant: another idiot client thinking he knows mini-splits better than me
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V7213
·11h·1 reply·2 participants
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V7213🔧 ApprenticeOP11h
17
Had this client today who watched one YouTube video and now swears his DIY Senville unit is gonna cool the whole house without a pro install. I showed up to quote a proper ductless setup with Mitsubishi Hyperheat, but he starts arguing about line set sizing and superheat like he's some EPA 608 wizard. Told him straight up that his backyard hack job is gonna leak refrigerant in a year, but nah, he thinks I'm just pushing upsells. SMH, these know-it-all homeowners are the worst part of residential calls. Saw a similar rant in the HVAC Techs Network group last week, everyone's dealing with this BS. Anyone got a good comeback for when they pull the 'I read it online' card? FML.
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RollerRanger6⚒️ Journeyman3h
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next time hit 'em with 'yeah i read that too, but the mitsubishi app showed my last install saving 25% on energy vs that senville crap.' keeps it factual without arguing. then pivot to asking what their actual load calc is, most shut up when they realize they skipped that step. works every time on the youtube experts. saves you the headache of walking away pissed.
