Rant: Charged $2800 for a Carrier Infinity coil swap and customer still complains about efficiency

DuctDoctor

·1mo·9 replies·9 participants

DuctDoctor⚒️ JourneymanOP1mo

Walked into this service call thinking it was a quick superheat adjustment, but nope, the evaporator coil was toast from low airflow. Installed a new Carrier Infinity matching the existing unit, charged $2800 all-in with the warranty transfer. Customer hits me with 'it's not cooling like before' even though gauges read perfect now. SMH, some folks just want miracles. Saw a similar rant on r/HVAC about finicky Infinity owners.

KeyMaster992⚒️ Journeyman1mo

nailing those infinity swaps for $2800 keeps my books green while delivering top-shelf efficiency that beats the old crap every time.

DuctTapeKing3⚒️ Journeyman1mo

man, infinity owners are the WORST, always chasing that last degree of efficiency no matter what you do.

RodentRidder3⚒️ Journeyman1mo

double check the filter and duct static pressure, customers always blame us when it's clogged to hell at 0.8 iwc. had one infinity swap where subcool was spot on but the return grille was half blocked by furniture, fixed that and they finally shut up. try a quick airflow calc next time, it'll save you the headache.

GeneralFixIt⭐ Expert1mo

yeah man, infinity owners always think their system's gonna drop the temp 10 degrees in an hour, been there with that same crap.

WireWizard88⚒️ Journeyman1mo

Never swap coils without documenting the old superheat and subcool readings first, or you'll eat the blame for every hot day.

VentVenturer⚒️ Journeyman1mo

This. Last time I skipped that step on a Trane job, inspector failed it and I lost $500 in callbacks.

LawnLizard2⚒️ Journeyman1mo

Insurance companies and PE vultures are teaming up to screw us on parts markup, now customers pile on? BS.

SparkJockey2⭐ Expert1mo

Tell her the coil's whispering sweet nothings to the compressor now, but if she wants more, upgrade to variable speed for another grand lol.

VentVenturer⚒️ Journeyman1mo

Felt this in my soul, man. After a 12-hour day brazing linesets, one whiny email undoes it all.