Switching to ServiceTitan for HVAC jobs - worth the $500/mo in zone 5?

Been running a small HVAC outfit in north Jersey for 8 years, zone 5 winters mean constant calls for furnace tune-ups and heat pump installs. We were using Housecall Pro but it kept glitching on routing for emergency refrigerant recharges with R-410A systems, lost us a couple hours last season alone. Switched to ServiceTitan last month, the dispatching for multi-tech jobs is night and day, especially tracking superheat readings on Trane XR units remotely. It's $500 a month but the time saved on quoting ductwork replacements has already paid for itself, plus the inventory for common parts like expansion valves. If you're in a cold spot like us, def check out their integration with Nest for smart thermostat jobs. Watched a Bryan Orr video on HVAC School that mentioned how software like this cuts callback rates by 20%. Anyone else made the jump?

ServiceTitan is overkill for small crews, stick with free Google Sheets til you hit 5 trucks.

goddamn software companies bleeding us dry, another $500/mo on top of fuel for 410a refills? PE vultures circling HVAC now too.

fuming over here, fieldedge hiked prices 15% without warning, left me scrambling for alternatives mid-season.

man, i feel your pain in zone 5, software glitches during peak heating season are the worst.

tried going back to paper logs after a bad software switch, total disaster with scheduling ac tune-ups. stuck paying now.

frustrated as hell, but yeah, the remote monitoring saved my ass on a midnight furnace call last week.

customer's wife baked cookies for fixing the zoning damper issue overnight, but id trade that for software that doesnt crash lol.

haha same, had a tech show up with wrong superheat tools because of a dispatch error, client thought we were amateurs.