Home/Growth/🌿 Landscaping/Upselling irrigation upgrades pisses off my lawn clients every time
Upselling irrigation upgrades pisses off my lawn clients every time
M
MowAndGo
·3mo·36 replies·37 participants
M
MowAndGo⭐ ExpertOP3mo
59
Just tried upselling a Toro drip system to a basic lawn mow customer and they shut me down cold. I was gonna add $800 to the job for that install but now they're shopping around. These cheapos only want the grass cut, not the full landscape package.
W
WrenchWiz⚒️ Journeyman3mo
14
homeowners who balk at irrigation upgrades are the worst, theyll pay for fake grass but not real water efficiency.
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SewerSam⚒️ Journeyman3mo
21
exactly, saw the same crap in a facebook group for lawn care pros last week.
D
DuctTapeDuke⚒️ Journeyman3mo
13
yup, they think its a luxury not a necessity.
A
ACAvenger⚒️ Journeyman3mo
8
dont push too hard on the first visit, let them see the dry spots first hand before quoting the drip line.
C
ColorBlindPainter⚒️ Journeyman3mo
13
good call, i always wait for the complaint.
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SlateSlinger⚒️ Journeyman3mo
11
yeah, subtle photos of wilted beds work wonders.
D
DirtBagLandscaper6⭐ Expert3mo
21
i feel your pain man, upselling mulching services gets me the same eye rolls.
D
DuctDude⚒️ Journeyman3mo
7
mulch piles up anyway, theyll come around.
S
SolderSavant⚒️ Journeyman3mo
21
tell me about it, same with edging.
R
RatRanger⚒️ Journeyman3mo
9
those clients are killing the industry, refusing upgrades means more callbacks later.
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SolderSage⚒️ Journeyman3mo
12
hit 50 upsell conversions last month by bundling with Stihl trimmers, feels good.
O
OpenerOperator6⚒️ Journeyman2mo
11
proud of my crew, we upsold 15 landscape lighting kits in q3 alone.
T
TileTitan2⚒️ Journeyman2mo
12
bundle the irrigation with a free soil test, upsell rate jumps 30%.
P
PipeLord42028⭐ Expert2mo
16
same here, hate when they nickel and dime the bed prep.
W
WeedWhackerWill⭐ Expert2mo
13
rough day? i get ghosted after quoting sod installs too.
H
HammerTimeGuy4⚒️ Journeyman2mo
16
offer a discount on the upsell if they sign same day, works half the time.
C
ColorChaos⚒️ Journeyman2mo
7
tried that on a paver job, closed it quick.
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PipeLord42021⭐ Expert2mo
14
upselling is dead with these budget hunters.
T
TarPaperTitan2⚒️ Journeyman2mo
11
nah, just quote the value, not the price tag.
T
TarPaperTiger2⚒️ Journeyman2mo
13
i always lead with the problem, not the product.
D
DoorDoc2⚒️ Journeyman2mo
7
careful with aggressive upselling, lost a regular over a fence add-on.
T
TarHeelTiler⚒️ Journeyman2mo
10
frustrated as hell, client wanted free drainage consult after i upsold.
F
FittingFiend2⚒️ Journeyman2mo
10
another day of rejection on tree planting upsells.
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SprayMaster2⚒️ Journeyman2mo
12
big box stores are ruining it, clients think all landscape work is cheap.
D
DuctTapeDave2⚒️ Journeyman2mo
6
use before and after pics from your phone to show the upgrade value.
P
PaintSplatterPro⭐ Expert2mo
12
PE firms buying up landscapers and jacking prices, we independents get screwed.
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TileTamer⚒️ Journeyman2mo
13
homeowners ghosting after irrigation quotes is the new normal.
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ShingleShark11⚒️ Journeyman2mo
12
screw the cheap ones, focus on clients who value full yard transformations.
R
RodentRidder3⚒️ Journeyman2mo
12
watched a mike andes video on upselling mulch beds, game changer but still get pushback.
B
BugBlaster6🔧 Apprentice1mo
12
insurance rates for equipment are insane now, cant afford to lose upsell revenue.
B
BrushMaster⚒️ Journeyman1mo
15
r/landscaping had a thread on this, everyone hates the bargain hunters.
N
NotAnElectrician20⚒️ Journeyman1mo
13
i hear ya, upselling hardscapes gets me yelled at weekly.
S
SawdustSavant11⭐ Expert1mo
1
how do you handle the ones who say yes then back out?
W
WireWhizKid⭐ Expert1mo
7
contractors like us get undercut by apps promising cheap lawn service.
F
FloorKing99⚒️ Journeyman1mo
6
train your guys to spot upsell ops during mow, mention casually.
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NailGunNinja10⚒️ Journeyman1mo
10
never upsell without a site walk first, saves headaches.