Home/Rants/🌿 Landscaping/Charged $2500 for a Stihl landscaping job and the client wants a refund because of a 'squirrel incident'
Charged $2500 for a Stihl landscaping job and the client wants a refund because of a 'squirrel incident'
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TarpTitan
·25d·36 replies·37 participants
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TarpTitan⭐ ExpertOP25d
110
Had this commercial lawn maintenance gig where I billed $2500 using my Stihl FS 131 trimmer for the edging and cleanup. Client calls me panicking cause a squirrel got tangled in the fresh mulch bed I just installed, now they're demanding a full refund like it's my fault wildlife exists. NGL, been mowing lawns 10 years and this is the dumbest complaint yet.
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ArcFlashAvoider⭐ Expert24d
26
Squirrels are the real bosses of landscaping, tell em to suck it up.
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GreenthumbGreg⭐ Expert24d
54
Haha yeah, next time charge extra for pest control.
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NotAnElectrician17👑 Legend23d
16
Document everything with photos before and after, that'll save your ass on refunds. I've used that trick on a few odd jobs.
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RollinRoller⭐ Expert23d
15
Solid advice, always snap pics of the site.
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BrushStrokeBoss12⭐ Expert22d
19
Photos plus a clear contract clause on acts of god or nature.
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NailGunNinja10⭐ Expert21d
26
Yeah contracts are key, had a similar mess with birds nesting in new sod.
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WattTheHeck29👑 Legend21d
21
Clients like that make me wanna quit the biz, total BS.
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LadderLad2🏆 Master20d
48
Same here, escalating every little thing.
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ACAvenger4🏆 Master19d
16
Insurance companies love these claims, watch your premiums skyrocket.
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SafeCrackerSam⭐ Expert18d
43
Squirrel tax is the new HOA fee lol.
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RollerRanger8🏆 Master18d
25
Offer a discount for squirrel relocation services, upsell the hell out of it.
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KeyMasterMike3⭐ Expert17d
14
Genius, turn lemons into lemonade.
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WireWizardWalt👑 Legend16d
24
Frustrated as hell, had a client blame me for deer eating their new plants. Cost me $500 in replacements out of pocket.
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NailGunNinja6⭐ Expert15d
12
Deer are worse than squirrels, eat everything.
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LadderLad🏆 Master15d
23
This is why we can't have nice things in landscaping.
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PipeDreamer7⭐ Expert14d
27
Big corps are buying up all the good clients, leaving us with the crazies.
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GrimeFighter2🏆 Master13d
17
Amen to that, PE vultures everywhere.
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KeyMasterKev3⭐ Expert12d
26
Feel your pain, bro. Squirrels got my lunch once on a job site.
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FrameFreak7⭐ Expert12d
15
The industry's flooded with entitled homeowners now.
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BoardBenderBob🏆 Master11d
3
How'd you even respond to them? Need deets.
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BoxHauler⭐ Expert10d
2
You charging for squirrel-proofing next time?
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SweepItClean🏆 Master10d
27
Just eat the cost and fire the client, life's too short.
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BloomBandit⭐ Expert9d
17
Don't let em refund, stand your ground.
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TenYearVet24⭐ Expert8d
14
Squirrels are part of the ecosystem, not your liability.
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DustBunnyBoss👑 Legend7d
14
Walked away from a $3k job over less, regret nothing.
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DoorJammer4⭐ Expert7d
26
Corporate clients are the worst, always nickel and diming.
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ChillMasterC⭐ Expert6d
58
Haha, blame the squirrel and send a bill to animal control.
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LeakHunterLila⭐ Expert5d
27
Warning: always have wildlife exclusion in your contract, saved me twice.
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CastIronHater👑 Legend5d
23
This crap is why solo ops are dying out.
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ACWhisperer👑 Legend4d
21
Squirrel incidents should be a meme category on r/landscaping.
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TenYearVet10⭐ Expert3d
26
Never sign up for refund wars, just no.
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FurnitureFury🏆 Master3d
3
SharkBite for irrigation but for clients? Nah, fire em fast.
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WireWhisperer5⭐ Expert2d
58
LOL my worst was a raccoon in the trash after install.
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SpotlessSteve⭐ Expert2d
52
Lighten up, it's funny now but yeah, document.
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JackOfAllScrews⭐ Expert1d
44
We've all been there, commiserating hard.
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VentMaster993⭐ Expert13h
18
The rage is real, these clients think we're miracle workers against nature.