Wins and Losses with Difficult Landscaping Clients This Season
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GreenThumbGreg
·1mo·8 replies·9 participants
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GreenThumbGreg🔧 ApprenticeOP1mo
52
Had a tough client last week who nitpicked every detail on a $2800 mulch bed install using Belgard pavers, ended up charging extra for revisions. But the win came from turning that headache into a repeat for their patio design at $4500. Landscaping clients can be a crapshoot, but sticking to my guns paid off.
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NotAnElectrician12⚒️ Journeyman1mo
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next time lay out a clear revision clause in your contract like 2 free tweaks then $75/hr after to keep those nitpickers from turning a $2800 job into a money pit.
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DrainDragon⚒️ Journeyman1mo
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set clear expectations upfront with a detailed contract including revision limits to avoid those nitpicky headaches, saved me from eating costs on similar jobs.
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RookieRoofer🔧 Apprentice1mo
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man i feel that, had a client last month who kept changin her mind on the flower bed layout and it turned into a total headache. at least you got the repeat gig, thats a win i havent had yet this season.
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EaveExpert3⚒️ Journeyman1mo
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nitpicky clients like that are why i always charge a 25% deposit upfront and NEVER budge on revisions without extra cash, keeps the BS to a minimum.
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NailGunNinja11⚒️ Journeyman1mo
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Don't ever let them walk over you on changes like that, or you'll be doing free work forever.
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CurrentChaser⚒️ Journeyman1mo
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Man, I've been there with picky homeowners on edging jobs, feels like you're always the bad guy no matter what.
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CircuitBreakerBob⚒️ Journeyman1mo
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Same here, spent three days on a retaining wall fix and they still complained about the stone alignment, pissed me off so bad I almost quit the job mid-way.
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DustBunnyHunter3⭐ Expert1mo
10
those damn picky homeowners make me want to chuck my edger into the nearest pond every single time. they nitpick every blade of grass like it's their full time job, and we're just the idiots trying to make a buck. had one client last week who complained the edging wasnt perfect enough, even after i redid the whole damn border for free. its always the same crap: they think they know better than us pros, and half of em got their ideas from some youtube hack. we gotta stick together and start charging extra for their BS revisions, or well all go broke chasing perfection. screw em, next time im walking if they pull that entitlement card.