Wins and Losses with Difficult Landscaping Clients This Season
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GreenThumbGreg
·1d·5 replies·6 participants
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GreenThumbGreg🔧 ApprenticeOP1d
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Had a tough client last week who nitpicked every detail on a $2800 mulch bed install using Belgard pavers, ended up charging extra for revisions. But the win came from turning that headache into a repeat for their patio design at $4500. Landscaping clients can be a crapshoot, but sticking to my guns paid off.
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NotAnElectrician12⚒️ Journeyman23h
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next time lay out a clear revision clause in your contract like 2 free tweaks then $75/hr after to keep those nitpickers from turning a $2800 job into a money pit.
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DrainDragon⚒️ Journeyman23h
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set clear expectations upfront with a detailed contract including revision limits to avoid those nitpicky headaches, saved me from eating costs on similar jobs.
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NailGunNinja11⚒️ Journeyman1d
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Don't ever let them walk over you on changes like that, or you'll be doing free work forever.
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CurrentChaser⚒️ Journeyman1d
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Man, I've been there with picky homeowners on edging jobs, feels like you're always the bad guy no matter what.
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CircuitBreakerBob⚒️ Journeyman1d
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Same here, spent three days on a retaining wall fix and they still complained about the stone alignment, pissed me off so bad I almost quit the job mid-way.