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Tips for managing locksmith apprentices on the job without losing your mind
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KeyMaster
·6mo·17 replies·18 participants
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KeyMaster⭐ ExpertOP6mo
111
I've been running a small locksmith crew out here in Arizona the last 8 years, and finding good help is tougher than picking a Medeco without the right impression tools. When I started hiring apprentices, I made it a rule to have them shadow me on at least 5 rekeys before letting them touch a customer's Kwikset deadbolt solo, saves a ton of callbacks. We use Housecall Pro for scheduling so everyone's on the same page, but I still do daily check-ins on their key cutting accuracy with the Silca Futura - one wrong depth and it's a pissed off client. Another thing, cross-train them on automotive stuff early; last summer one of my guys botched a simple Ford transponder but caught it before programming. Keep 'em motivated with a bonus for no-call jobs, but watch for burnout, especially during those 100-degree days. Saw a post on r/Locksmith about this, mixed advice but the FB group Locksmith Professionals had some solid stories on team incentives. Overall, clear expectations and hands-on training keep things running smooth.
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FurnitureFury⚒️ Journeyman6mo
20
man, my last apprentice kept mixing up pin sizes on Schlage rekeys, had to redo three jobs in a week and the boss was fuming.
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PipeDreamer⚒️ Journeyman6mo
18
sounds like he needed more supervised time.
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RodentRidder⭐ Expert5mo
24
yeah, or just fire him quick before he costs you clients.
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RoofRatKing⚒️ Journeyman5mo
22
we're all dealing with lazy help these days, it's the economy or something.
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AntAnnihilator3⭐ Expert5mo
13
definitely, but training helps weed out the bad ones faster.
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BoltBreaker3⚒️ Journeyman4mo
19
screw these kids who think locksmithing is easy money, they bail at the first long night.
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FaucetFiend2⚒️ Journeyman4mo
23
don't hire family or friends, ever. had a cousin apprentice who stole key blanks and sold em online, total nightmare.
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FrameFreak3⭐ Expert4mo
15
corporate chains are buying up independents and flooding the market with untrained techs, it's ruining the trade.
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ShingleShuffler4⚒️ Journeyman3mo
15
yep, and then we clean up their messes for half the rate.
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PipeDreamer24⚒️ Journeyman3mo
22
insurance companies pushing for certified techs only, but good luck finding em without paying through the nose.
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SawdustSavant2⚒️ Journeyman3mo
27
watched a BosnianBill video on apprentice training, guy knows his stuff but damn if it ain't hard to implement.
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MoveItMuscle2⚒️ Journeyman2mo
21
give em a shot at the fun jobs first like safe cracking, hooks em better than boring rekeys.
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BoltBoss2⭐ Expert2mo
40
same here, lost two guys last month to better paying gigs, now i'm solo again.
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PipeDreamerPaul⚒️ Journeyman2mo
38
my crew in the Locksmiths group on FB all say the same, retention is key but impossible with these turnover rates.
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ScrewLoose⭐ Expert2mo
21
big box stores undercutting us with their 'lock experts' who can't even pick a basic pin tumbler.
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DirtBagDan⭐ Expert1mo
14
had an apprentice today who laughed when I said we carry protection on jobs, like the PSA on r/Locksmith isn't real life.
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SparkPlugJoe⚒️ Journeyman1mo
4
SharkBite style quick fixes are fine for plumbing but for locks? nah, teach em proper pinning or don't bother.