How do you guys schedule with U-Haul rentals for long moves? Charging $150/hr but overlapping pickup times killing me

I'm using U-Haul for a lot of my cross-country jobs right now, charging $150 an hour for the crew, but their pickup scheduling is a mess. Half the time customers show up early and we're scrambling to adjust. Anyone got a better system to sync this up without losing half a day? Saw a post on r/moving about it but no real fixes.

Block out a two-hour window for pickups in your quotes and build that into the price upfront.

Don't rely on U-Haul at all, partner with a local truck rental that lets you control the times.

Use Route4Me for routing, it factors in pickup variances and reroutes on the fly.

These rental companies are screwing small operators, always changing rules mid-season.

Same here, been dealing with U-Haul BS for years, feels like they don't give a damn about pros.

U-Haul overlaps got me stuck waiting three hours once, lost a whole job.

Customer thought it was funny when we showed up late, like it was our fault lol.

Never quote under $200/hr if you're dealing with rentals, the delays eat your margin.

U-Haul and their cronies are the real villains here, jacking prices while screwing our schedules.

Big rental corps don't care about us little guys, all about their bottom line.

I've been burned by this too many times, solidarity brothers.

Watch out for the fine print on U-Haul contracts, they can charge you for their screwups.

Overlaps suck, just went through a nightmare with a full load delayed two hours.

Try texting customers 24 hours ahead to confirm pickup, cuts down surprises.

We use Google Calendar shared with the client, sets expectations early.

What software are you all using for this? Jobber?

Hate when U-Haul pulls this, makes me look unprofessional.

Rental companies and their garbage scheduling are ruining the industry.

Yeah, Penske is better but still not perfect.

I'm so over these delays, thinking of going all in-house trucks.

SharkBite for pipes is fine, but U-Haul for moving? Hard pass long term.

Don't get too attached to any rental brand, they all flake eventually.

Buffer your quotes heavy, like 20% extra time for rentals.

We use Dolly for some jobs, their app handles overlaps better.

U-Haul overlords are the enemy, boycotting if I can.

These corps are killing small moving businesses one delay at a time.

Man, the frustration builds up after a few bad jobs.

I've lost count of the times this has happened.

Feels like every week there's a new scheduling horror story.

Switch to flat rate pricing that includes delay buffers, no more hourly headaches.

Guy in Moving Professionals group said the same, U-Haul is trash.

Haha, my crew calls it U-Haul roulette.

One time we waited so long we charged overtime to the customer, they loved it.

Integrate with rental APIs if possible, some software does it now.

Corporate greed at its finest with these rentals.

Watched Moving Matt on TikTok, he rants about this all the time.

TarHeel here, same issues in the south.

How do you handle no-shows from the rental side?

I've built a solid buffer system after too many screwups.

Just quoted a job with Penske, half the hassle already.

U-Haul and the like are pushing us all out.

This crap is why I'm scaling back on long hauls.

Overlaps turned a good day into overtime hell last week.

Someone in The Contractor Fight posted a workaround with direct vendor lines.

Feels bad man, been there with full trucks waiting.

Yeah, the waiting game sucks the life out.

Dropped U-Haul after a string of these, worth the switch.

Rental monopolies are destroying our efficiency.

Haha, my partner jokes we should charge per minute of delay.

Build in contingencies or get burned every time.

What's your go-to rental now that avoids this?

I've got the system down after years of pain.

These delays are the bane of every mover's existence.

Switched brands and never looked back.

Man, one bad overlap and your whole week is shot.

U-Haul BS is epidemic in this industry.

Totally get the frustration, happens too often.

Crew morale tanks after these waits.

The big players are out to get us independents.

Same boat, rethinking my whole rental strategy.

Use apps like OptimoRoute, it predicts delays.

Flat rate with built-in pads is the way.

Corporate rentals suck, fight me on it.

This is why I went solo with my own rig.

Haha, U-Haul's like that ex that never shows up on time.

Buffer or bust, learned the hard way.

How many hours do you typically lose to this?

The overlords at U-Haul need to get called out.

Yeah, it's a collective pain point for sure.

Been venting about this in Moving Professionals forever.

WTF is up with their system anyway.

Solidarity, we're all in this mess.

Try the Tommy Mello approach, negotiate bulk deals with rentals.

These scheduling issues are killing profits.

I've got my own fleet now, no more BS.

U-Haul is the devil for movers.

Don't let them dictate your schedule, push back.

Feels relatable, hang in there.

Haha, my last delay led to pizza for the crew at least.

The industry needs to unionize against this crap.

Totally commiserate, it's nonstop.

One delay after another, brutal.

Switching to budget options helped a bit.

What's the worst overlap story you got?

Yeah, been there done that.

Pro tip: always have a backup truck ready.

These companies are predatory.

I've adapted but it still grinds my gears.

All in the same boat, sucks.

Flat out refuse U-Haul jobs now.

Haha, delays make for good drinking stories later.

The frustration is real.

Everyone hates U-Haul scheduling.

Totally feel this pain.

Use ServiceTitan, it syncs better with vendors.

Yeah, the struggle is universal.