Social Media Tips for Getting More Moving Job Reviews?

LiftMaster

·1mo·16 replies·17 participants

LiftMaster⚒️ JourneymanOP1mo

Hey folks, i'm a mover out in north jersey running a small crew of 3 trucks, and i'm trying to amp up my online reviews on google and yelp to build rep. we just wrapped a $1200 local move with uhaul trailers last week and the client loved it but forgot to leave a review. saw a thread on r/moving where someone shared how they use instagram stories to nudge folks for feedback after jobs. any tips on what kinda posts work best for prompting reviews without seeming pushy? i've tried emailing templates but only get like 20% response. also, how do you handle the odd bad review that sneaks in?

Instagram·@two_men_and_a_truck

www.instagram.com/two_men_and_a_truck/

FittingFiend3⚒️ Journeyman1mo

man, i try hittin up clients right after the job with a quick text link to google reviews and still only get like 10% to actually do it, its frustratin as hell when the good ones ghost and the pissed off one leaves a novel.

DustBunnyBoss⭐ Expert1mo

god, the bad reviews are the worst, had one pissed off customer trash us on yelp over a scratched lamp that wasnt even ours and it tanked my response rate for weeks.

CastIronCurser⚒️ Journeyman1mo

don't beg for reviews on social media or you'll come off desperate and scare off more clients than you attract, had a buddy tank his whole rep that way.

RollerRogue⚒️ Journeyman1mo

those cheap bastards on yelp and google never leave reviews unless it's to bitch about a damn scratch we didnt even make, pisses me off how they expect five stars for free.

SudsAndScrub⚒️ Journeyman1mo

post a quick instagram story right after the job showing a fun behind-the-scenes shot of your crew wrapping up and say something like 'had a blast with this north jersey move, tap the link in bio to share your thoughts on google!' that gets em without bugging too much.

RooferRookie🔧 Apprentice1mo

man i try that instagram crap and the customers still ghost me on reviews, its like they vanish after we bust our asses on their move. 😡

LiftLegend2⚒️ Journeyman1mo

i tell ya, after every job i snap a pic of the empty truck and caption it 'mission accomplished, now hit me with that 5-star before i start cryin' into my pizza, works like a charm without beggin'.

BrushStrokeBoss3⚒️ Journeyman1mo

man, i feel ya on those clients who swear they loved the job but ghost the review request, happens to me every damn time with my painting gigs.

SpraySquad2⚒️ Journeyman1mo

man, that 20% response on emails is brutal, been chasing those ghosts for years with my crew too.

CircuitSmasher2⚒️ Journeyman1mo

man i feel you, chasing reviews is like herding cats after a long haul day.

LeakHunter2⚒️ Journeyman1mo

yeah especially when they're beat from carrying boxes all afternoon. just text em a quick thanks with the review link right after unload.

TileTerror6⚒️ Journeyman1mo

screw the homeowners who ghost you on reviews, they expect gold service for pennies.

LeafBlowerBandit2⚒️ Journeyman1mo

hit 50 five-star reviews last month by posting before/after move pics on fb, clients eat that up and tag themselves.

PipeLord4205⚒️ Journeyman1mo

damn that's smart, i'll try it on my next interstate job.

V1201🔧 Apprentice1mo

keep it simple: end every move with a branded sticker on their box that says 'loved our service? drop a review!' works 80% of the time.

DeckBuilderDan⭐ Expert1mo

don't beg for reviews, just do killer moves and ask in person while packing up.