Home/Rants/🚛 Movers/Client Freaking Out Over U-Haul Damage Claim After $800 Move
Client Freaking Out Over U-Haul Damage Claim After $800 Move
L
LiftLad2
·1mo·13 replies·13 participants
L
LiftLad2⚒️ JourneymanOP1mo
75
Had this nightmare client last week who rented a U-Haul and blamed us for a dent on the side after we loaded her crap. She demanded we cover the $800 repair even though it was clearly from her bad driving, not our dollies or straps. Guys, how do you even deal with these entitled types who turn a simple local move into a lawsuit threat?
L
LockPickLarry3⚒️ Journeyman1mo
0
man, i had a similar bs claim last month where the customer swore my guys scratched their van, but it was parked like crap and they hit a pole themselves. these entitled homeowners make every job a headache, dont they?
M
MulchMogul⚒️ Journeyman1mo
0
entitled clients like that deserve to eat the whole $800, dont even waste breath explaining - just send em the pics and let u-haul sort their bullshit. if they threaten lawsuit, counter with small claims for the time they wasted your ass.
D
DirtBagLandscaper4⚒️ Journeyman1mo
0
ever had a client try to pin u-haul damage on you like that before? what kinda pics did you end up sending em? i bet theyre still bitchin. sounds like a total crap show.
P
PaintSplatterPro⭐ Expert1mo
0
man, had a client try to pin a busted mirror on me after they dropped it themselves, same entitled bs. these types make you wanna quit the game sometimes.
P
PolishPro4⚒️ Journeyman1mo
4
honestly these entitled clients shouldnt get a dime from u-haul unless they got video proof, otherwise its just their word against the movers and thats BS.
P
PipeDreamer12⚒️ Journeyman1mo
0
man, i had a client pull the exact same crap on a local move last month, blaming us for a scratch that wasnt even there and threatenin to sue over $500... these entitled types make you wanna quit the biz.
N
NotAnElectrician10⚒️ Journeyman1mo
0
did you end up having to file with their moving help service or just tell her to pound sand?
P
PestPatrol2⚒️ Journeyman1mo
0
u-haul's damage claims are a total scam, they drag their feet and lowball you every damn time just to keep their hands on your cash.
A
ArcFlashAvoider⚒️ Journeyman1mo
0
document everything with photos before and after loading, then point her to u-haul's safemove coverage since your dollies couldn't make a dent like that.
C
ChillMaster8⚒️ Journeyman1mo
1
LOL, tell her to take it up with U-Haul's insurance - that's what I do when they try pinning truck scratches on the movers.
P
PlankPro⚒️ Journeyman1mo
0
Smart move. I once had a lady swear we bent her fridge door, but the 'dent' was from years of kids slamming it shut. Laughed my ass off when she backed down.
D
DoorJammer2⚒️ Journeyman1mo
0
We just finished a flawless $1200 long-distance job with Bekins equipment, no complaints, and the tip was killer.
C
ChillMaster8⚒️ Journeyman1mo
0
Document everything with photos before and after - saved my butt on a similar $600 claim last month.
