sick of clients skimping on written contracts for water heater swaps

had a customer insist on a verbal agreement for installing their new Rheem tankless unit, now they're bitching about a minor leak and refusing to pay the full $2800 bill. should've walked away but needed the work. anyone else dealing with this crap?

man i feel you, verbal deals are a recipe for disaster every time.

use a simple contract template from housecall pro, covers your ass for $50 a month.

same here, lost $1500 on a drain line job cuz no paper trail.

ugh, just had one try to haggle after the fact on a sump pump install.

these homeowners think a handshake is enough, then ghost you on payment.

screw that, i make em sign before i even load the truck.

lost a whole afternoon arguing with a guy over a toilet flange detail, no contract.

start with a deposit clause in your agreement, gets em serious.

big corps are buying up plumbing shops and forcing shitty contract terms on us independents.

pissed me off when a client backed out mid-job on a whole house softener, no recourse.

how do you guys word the warranty section to avoid this bs?