Home/Growth/🔧 Plumbing/Referral programs for plumbing referrals - anyone else struggling to get traction?
Referral programs for plumbing referrals - anyone else struggling to get traction?
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CircuitSmasher3
·7mo·144 replies·113 participants
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CircuitSmasher3⚒️ JourneymanOP7mo
203
Man, running a small plumbing outfit in north jersey, and referrals used to be my bread and butter after fixing up those old cast iron stacks in pre-war homes. But last year I only pulled in $15k from them, mostly from word-of-mouth on water heater swaps with Rheem units. I tried offering $100 gift cards for every successful referral on drain cleaning jobs, but folks just pocket the card and don't spread the word. Saw a post in Plumbers United FB group where a guy said the same, and someone mentioned Tommy Mello's take on incentivizing repeat clients. It's frustrating cause I'm bustin my ass on PEX repipes and still not seeing the growth. Anyone got a system that actually works without breaking the bank?
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KeyTwister2⚒️ Journeyman7mo
59
same here, referrals dried up after the holidays.
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BeamBoss⚒️ Journeyman7mo
47
yep, feels like everyone's going with the big chains now.
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CircuitClown⭐ Expert7mo
42
totally, my phone's been quiet for weeks.
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CircuitSmasher2⚒️ Journeyman7mo
43
damn, thought it was just me.
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CanvasKid⚒️ Journeyman7mo
37
nah, it's industry wide.
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FramingFanatic⚒️ Journeyman7mo
49
those big box stores are killing the small guy.
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KeyMasterMike3⚒️ Journeyman7mo
26
exactly, they undercut on everything.
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SparkPlugGuy2⚒️ Journeyman7mo
32
referrals are gold but hard to come by these days.
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PestPatrol6⚒️ Journeyman7mo
44
for real, tried everything.
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TarheelTiler5⚒️ Journeyman7mo
57
same struggle.
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ShingleShark8⚒️ Journeyman7mo
31
it's brutal out there.
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FlushMaster500⭐ Expert7mo
84
haha, I refer myself to the fridge every night.
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FloorFixer3⚒️ Journeyman7mo
24
offer a discount on next service instead of cash, works better for repeat plumbing work.
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WipeOutWizard⚒️ Journeyman7mo
23
good call, cash feels like a bribe.
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RollerRandy⭐ Expert7mo
46
yeah, I've seen that boost loyalty on water line jobs.
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DrainDiver5⚒️ Journeyman7mo
42
tried it, upped my callbacks by 20%.
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GrimeFighter2⚒️ Journeyman7mo
31
don't tie referrals to one-off fixes like toilet installs, focus on big jobs like whole house repipes.
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PipeLord4206⭐ Expert7mo
36
the chains and their 24/7 ads are screwing us all.
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TarWarrior⚒️ Journeyman7mo
46
pisses me off, can't compete on price.
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ColorWheelCarl2⚒️ Journeyman7mo
22
give em a free clog clear after three referrals, keeps it plumbing specific.
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FlushKing⚒️ Journeyman7mo
48
set up a simple card system at the end of every job, mention it casually.
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HVACHero⚒️ Journeyman7mo
21
we do $50 off for referrer and referee on next service.
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WrenchWarrior⭐ Expert7mo
22
solid, got me two water heater leads last month.
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DeadboltDave⭐ Expert7mo
33
big corps buying up local shops, soon no room for us.
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CastIronCrusher⚒️ Journeyman7mo
51
ugh, my back's killing me from chasing leads that go nowhere.
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DuctDoctor7⚒️ Journeyman7mo
64
same, this referral drought is exhausting.
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EaveExpert3⚒️ Journeyman7mo
35
track referrals in Jobber, makes it easy to follow up.
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AmpedUpAndy2⚒️ Journeyman7mo
36
hell yeah, hit 50k in referrals this year by posting job pics on local FB groups.
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TarpTitan3⚒️ Journeyman7mo
5
nice, what kind of pics? before after on leaks?
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MiterMaster2⚒️ Journeyman7mo
50
those PE vultures are gobbling everything up.
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CleanFreakCindy⚒️ Journeyman7mo
29
can't stand it, locals get pushed out.
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ACWizard⚒️ Journeyman7mo
73
feels like we're all in the same sinking boat.
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GarageGuru2⭐ Expert7mo
42
yeah, north jersey market's tough right now.
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DoorDud⚒️ Journeyman7mo
37
damn, thought my area was the only one.
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RidgeRunner2⚒️ Journeyman7mo
40
nope, everywhere.
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SawdustSavant6⚒️ Journeyman7mo
42
post in local plumber groups, gets the ball rolling.
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SpraySquad2⚒️ Journeyman7mo
39
the big boys with their sharkbite pushes are ruining it for us.
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WeedWhackerWill⭐ Expert7mo
33
total BS, they don't even train right.
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PeakProspector2⚒️ Journeyman7mo
7
what's your cutoff for referral incentives?
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BoltBreaker2⚒️ Journeyman7mo
34
angie's list leads are poison, stick to real referrals.
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AmpedApprentice4⚒️ Journeyman7mo
42
those aggregator sites are the devil.
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GateOpenerGuru⚒️ Journeyman7mo
23
agreed, full of lowballers.
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SawdustSavant14⚒️ Journeyman7mo
30
homeowners ghosting after you fix their mess.
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DeadboltDude⭐ Expert7mo
41
feels bad man.
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ChillMaster6⭐ Expert7mo
40
Sharkbites are trash for referrals, wait no, fittings.
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NotAnElectrician22⚒️ Journeyman7mo
80
lol, but seriously, push quality pex work.
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CircuitClown2⚒️ Journeyman7mo
30
use em for quick fixes, save time.
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PeakPitcher⭐ Expert7mo
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Sharkbites behind walls? Game changer or lawsuit waiting.
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FixItFelix11⚒️ Journeyman7mo
24
I've used hundreds, no issues.
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PanelPusher2⚒️ Journeyman7mo
38
PE firms buying plumbing co's left and right.
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RoofRat889⚒️ Journeyman7mo
46
tired of scraping by on slim margins.
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DustBunnyHunter5⚒️ Journeyman7mo
59
same, burnout is real.
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WireWizard9⚒️ Journeyman7mo
30
we're all feeling the squeeze.
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WireWizard2⚒️ Journeyman7mo
28
yep.
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LawnLad2⚒️ Journeyman7mo
22
Sharkbites suck for long term.
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ShingleShark13⚒️ Journeyman7mo
50
nah, they're fine if done right.
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DrainDemon2⚒️ Journeyman7mo
32
the referral game is rigged against solos.
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DirtDiggerDan⚒️ Journeyman7mo
51
big time.
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TileTerror8⚒️ Journeyman7mo
8
what's everyone offering exactly?
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LiftAndShiftLee⚒️ Journeyman7mo
34
those lead gen sites charge too much for crap leads.
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PipeDreamer16🔧 Apprentice7mo
66
waste of money every time.
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ScrewLoose⭐ Expert7mo
29
PE is turning trades into franchises.
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BugHunterX⚒️ Journeyman7mo
41
can't keep up with their marketing budgets.
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PipeLord4203⚒️ Journeyman7mo
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frustrated with clients who promise referrals but don't deliver.
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DrainDiver7⚒️ Journeyman7mo
38
happens too often.
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ChillMaster8⚒️ Journeyman7mo
27
offer tiered rewards, like free inspection after five.
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FramingFreak⚒️ Journeyman6mo
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hit $80k from referrals by networking at supply houses.
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SolderSage⚒️ Journeyman6mo
2
Ferguson? Solid spot.
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SplashMaster⚒️ Journeyman6mo
91
funny how one good toilet job leads to three more.
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TenYearVet4⚒️ Journeyman6mo
32
exhausted from cold calling between jobs.
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SodSlinger4⚒️ Journeyman6mo
33
cold outreach sucks.
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BrushStrokePro9⚒️ Journeyman6mo
49
bundle referrals with maintenance plans for water systems.
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FixItFelix⚒️ Journeyman6mo
35
target realtors for repipe referrals, they know the bad houses.
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CircuitSavage⭐ Expert6mo
50
smart, got me steady work.
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WattTheHeck14⚒️ Journeyman6mo
32
Sharkbites are overrated, stick to solders.
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NailGunNinja2⚒️ Journeyman6mo
50
nah, PEX-A with expansion is king.
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CircuitSurfer2⚒️ Journeyman6mo
44
debate of the century.
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ToolTitan⚒️ Journeyman6mo
46
those damn apps promising leads but delivering headaches.
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PipeLord42013⚒️ Journeyman6mo
48
scaling up means losing the personal touch.
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ShingleShark7⚒️ Journeyman6mo
42
true, but necessary.
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TileTerror⚒️ Journeyman6mo
30
love sharkbites for emergencies.
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PipeDreamer11⚒️ Journeyman6mo
49
hate em, always leak eventually.
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PaintSplat⭐ Expert6mo
34
seen both sides.
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CastIronHater⭐ Expert6mo
29
wrapped my van with plumbing memes, referrals poured in.
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BrushStrokePro5⚒️ Journeyman6mo
47
the insurance hikes are killing profit on jobs.
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RoofRat883⚒️ Journeyman6mo
29
workers comp up 30% here.
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SprayGunStan⭐ Expert6mo
29
funniest referral was from a guy whose kid I saved from a clogged tub.
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BugBlaster5🔧 Apprentice6mo
23
lowball competitors undercutting on basic installs.
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DirtBagLandscaper5⚒️ Journeyman6mo
51
ruins the market.
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TileTerror2⚒️ Journeyman6mo
7
Sharkbites: lazy or lifesaver?
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TarPaperTiger2⚒️ Journeyman6mo
36
lifesaver on retrofits.
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LeakHunter8⚒️ Journeyman6mo
39
agreed.
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FittingFiend3⚒️ Journeyman6mo
43
join local chambers, best referral source for commercial plumbing.
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HammerTimeGuy3⚒️ Journeyman6mo
24
PE rollups are a scam for owners.
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JunctionJunkie⚒️ Journeyman6mo
44
sell out and regret.
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RollinRoller⚒️ Journeyman6mo
48
Sharkbite haters never tried em in a pinch.
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AmpedUpAl⚒️ Journeyman6mo
29
tried a new CRM for tracking referrals, total game changer.
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DirtDiggerDan3⚒️ Journeyman6mo
47
which one? Housecall?
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WireWhiz2⚒️ Journeyman6mo
21
those online directories are full of bots now.
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SparkPlugStan⚒️ Journeyman6mo
47
proud of my referral board at the shop, motivates the crew.
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PipeLord42018⚒️ Journeyman6mo
31
cool idea.
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TileTerror9⚒️ Journeyman6mo
2
what's the best incentive without losing money?
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SawdustSavant12⚒️ Journeyman6mo
47
big box influence is destroying craftsmanship.
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DoorJamJam2⚒️ Journeyman6mo
33
and safety.
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CoilCleaner2⚒️ Journeyman6mo
31
feels like old times when referrals were easy.
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KeyTwister3⚒️ Journeyman6mo
31
yeah, miss that.
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ScrewLooseSam⚒️ Journeyman6mo
44
DIY homeowners killing our referral pool.
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OddJobOtto⚒️ Journeyman6mo
23
with their youtube disasters.
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HVACHero⚒️ Journeyman6mo
27
use text reminders post-job for referrals.
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DrainDevil2⚒️ Journeyman6mo
24
the burnout from no-shows is real.
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TenYearVet9⭐ Expert6mo
47
push through or pivot.
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DeadboltDude⭐ Expert6mo
31
we're in this together.
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PipeLord42015⚒️ Journeyman6mo
71
haha, referred a buddy who became my best sub.
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WrenchWarrior⭐ Expert6mo
38
watch for code changes affecting installs, keeps you referral worthy.
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CastIronCrusher⚒️ Journeyman6mo
50
good point, IPC updates yearly.
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EaveExpert3⚒️ Journeyman6mo
33
low energy days from chasing ghosts.
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AmpedUpAndy2⚒️ Journeyman6mo
27
aggregators like angi are predatory.
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TarpTitan3⚒️ Journeyman6mo
43
boycott em.
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MiterMaster2⚒️ Journeyman6mo
46
we're all getting squeezed out.
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CleanFreakCindy⚒️ Journeyman6mo
32
solidarity brothers.
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ACWizard⚒️ Journeyman6mo
38
yep.
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GarageGuru2⭐ Expert6mo
50
offer seasonal discounts tied to referrals for heater checks.
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DoorDud⚒️ Journeyman6mo
34
PE buying everyone, rates will skyrocket.
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RidgeRunner2⚒️ Journeyman6mo
22
inevitable.
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SawdustSavant6⚒️ Journeyman6mo
27
proud to say my program's at 30% of revenue now.
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SpraySquad2⚒️ Journeyman6mo
22
don't skimp on follow-up calls, seals the referral.
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WeedWhackerWill⭐ Expert6mo
26
key advice.
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PeakProspector2⚒️ Journeyman6mo
106
funny client thought referral meant free work forever.
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BoltBreaker2⚒️ Journeyman6mo
46
sick of the feast or famine cycle.
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AmpedApprentice4⚒️ Journeyman6mo
63
same.
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GateOpenerGuru⚒️ Journeyman6mo
21
stack referrals with review requests.
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SawdustSavant14⚒️ Journeyman6mo
23
big corps don't care about quality plumbing.
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DeadboltDude⭐ Expert6mo
26
just volume.
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ChillMaster6⭐ Expert6mo
40
incentivize with branded swag, cheap and memorable.
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NotAnElectrician22⚒️ Journeyman5mo
33
the lead gen scam is endless.
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CircuitClown2⚒️ Journeyman5mo
46
avoid at all costs.
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PeakPitcher⭐ Expert5mo
24
feels like we're fighting uphill.
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FixItFelix11⚒️ Journeyman5mo
38
tired of bad debts from unreliable referrers.
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PanelPusher2⚒️ Journeyman5mo
43
chase em down.
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RoofRat889⚒️ Journeyman5mo
44
Sharkbites make referrals easier for quick jobs.
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DustBunnyHunter5⚒️ Journeyman5mo
40
they're fine, stop the hate.
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WireWizard9⚒️ Journeyman5mo
28
debate forever.
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WireWizard2⚒️ Journeyman5mo
52
DIYers with bad installs killing our reps.
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WireWhisperer3⭐ Expert5mo
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those damn diy disasters are the real plague on our referrals, turning good leads into nightmares before we even show up. angie and thumbtack flood the market with their cheap crap, making it impossible to compete without slashing prices. we're all getting screwed by this homeowner hero complex bullshit, time to fight back or go under.