ServiceTitan is screwing over small plumbing shops like mine

anyone else pissed off at how ServiceTitan is pricing out the little guys in plumbing? i've been running my crew on it for a couple years now, tracking jobs from drain snaking with the ridgid k-45 to full PEX repipes, but their latest fee hike is BS. out here in Arizona the competition is brutal enough without this crap eating into my margins on water heater installs. saw a rant in Plumbers United group about switching to Housecall Pro, but i'm locked in with all my customer data there. anyone ditched it and not regretted? FML if i have to start over. watched a Tommy Mello video where he talked about ditching big software for simpler stuff, but damn.

service titan can kiss my ass, they charge like you're a big corp but treat you like dirt.

same here man, feels like they're trying to run us independents out of business.

yep, that software is a money pit.

it's killing small shops, no doubt.

stuck with it too, but the fees are ridiculous now.

they got me on a contract i can't break without penalties.

frustrated as hell with their support too, takes days to fix simple scheduling glitches.

this software is turning plumbing into a corporate game we can't win.

housecall pro is way better for us small timers.

anyone got a good migration story from ST?

ditch it, use quickbooks for now, way cheaper for basic invoicing.

the rage is real, they're monopolizing the market.

i'm done paying their ransom fees.

service titan sucks for plumbers under 10 guys.

yeah, it's all about the big fish now.

switched to jobber last month, no regrets.

they don't care about us, just the revenue.

fieldedge was my old one, but ST is worse.

don't get me started, it's a scam.

i run my plumbing bids through it but the costs are killing me.

time to union up or something against these corps.

proud i stuck with paper for years, avoided this mess.

paper? you're missing out on efficiency, but yeah fees suck.

st is fine if you're huge, but for us? hell no.

frustrated with every update they push.

use open source alternatives, screw em.

anyone else seeing their plumbing leads dry up because of this?

controversial take: ST is worth it if you negotiate hard.

i finally ditched and my stress levels dropped big time.

what's the best free option for scheduling drain jobs?

free options suck, but better than ST's fees.

laughing at how they think we'll keep paying.

hit 50 jobs last month without their crap, feeling good.

switched to workiz, integrates with my ridgid tools tracking.

proud of my setup now, no more ST headaches.

they're ruining the trade for independents.

try service fusion, cheaper and does the basics for water line work.

basics is all we need anyway.

rage building every time i see their bill.

yeah, it's collective BS.

i'm hanging in there but barely.

same, feels the pain.

stole my time tracking for repipe jobs, switched and recovered.

don't warn me, i know the horror stories.

humor in how bad their ui is for mobile snaking calls.

they're the villain in plumbing software.

use google sheets, free and simple for bids.

google sheets saved my ass after ST.

same struggle here with crew scheduling.

hilarious how they call it 'enterprise' level for tiny shops.

what's everyone using now for invoicing after ditching?

feels your pain, man.

jobber all the way, no more rage.

hit my best quarter without that software drag.

yeah, freedom feels good.

st is a trap for new plumbers.

trapped me for too long.

software corps hate us small guys.

filterfanatic here, same issue.

switched and business boomed.

boomed without the fees, nice.

they're eating the industry alive.

use housecall, it's plumber friendly.

boss mode without ST now.

feels the frustration.

damn right, collective screw job.

hero status ditching it.

landed better clients post switch.

tamer of traps, not fees.

jockeying for better software.

titan without the chains.

wizard move to leave.

king of my own schedule now.

steve says clean break.

kid in the trade, but yeah it's bad.

splat on their fees.

expert advice: run.

fool me once with ST.

ranger roamin free.

tim's tip: avoid.

titan proud of independence.

doctor prescribes jobber.

master of mulch, not software hell.

ninja stealth switch.

wiz with free tools now.

jockey ridin easy.

fault in their model.

savant says ditch.

420 vibes, screw ST.

king on canvas, not trapped.

shaman sees the greed.

shaman2 agrees, rage on.

vet with 20 years, still pissed.

pro hunter, found better paths.

fiend for fittings, not fees.

twister out of the contract.

landscaper? wait, but yeah fees suck.

shifted my whole operation.

guru green with envy for your switch.

slayer of dust and bad software.

time to hammer home the point: ST sucks.