Quoting re-pipes without site visit is a total crapshoot
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FlushMaster
·1y·59 replies·57 participants
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FlushMaster🏆 MasterOP1y
87
I'm so pissed at these homeowners who demand quotes for full house re-pipes over the phone, like how the hell am I supposed to know if it's PEX-A or B without seeing the setup? Been doing this in the Chicago area my whole career, and every time I bite, I end up eating hours on a snake job just to measure runs for 1/2 inch lines. Last week some guy in Plumbers United group swore by quick estimates using Google Earth, but that's BS, ended up quoting $8k for what turned out to be a $12k mess with cast iron stubs. We gotta stop this nonsense before it kills our margins. Watched a Roger Wakefield video on accurate takeoffs, but clients don't wanna pay for the time. SMH, it's like they think we're magicians. Anyone got a script to shut this down politely?
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PackRatPaul⚒️ Journeyman1y
9
fuck that noise, i tell em site visit or no quote, period.
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FloorKingpin⚒️ Journeyman1y
12
use jobber for remote quotes, plug in square footage and it spits out a baseline.
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SpotlessSteve⚒️ Journeyman1y
21
jobber's ok but add 20% buffer for surprises like corroded fittings.
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NailBiterCarp⚒️ Journeyman1y
12
yeah, and always note assumptions in the estimate email.
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SparkPlugSue5⚒️ Journeyman1y
16
template email: 'happy to quote but need 30 min on site to check DFUs and access.' works 80% of the time.
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BrushStrokePro12⭐ Expert11mo
21
good call, charge $150 for the visit if they bail.
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RodentRidder⭐ Expert11mo
1
$150? i do $200 min, covers my drive time in traffic.
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ChillOutTech⚒️ Journeyman11mo
10
train your apprentice to do video calls for basic layouts, saves trips.
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ColorChaos2⚒️ Journeyman11mo
12
video helps but can't see behind walls for sure.
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ChillMaster9⚒️ Journeyman11mo
13
true, but better than blind quoting.
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SpraySavant4⚒️ Journeyman10mo
20
these cheapos deserve the lowball they get, then cry when it's wrong.
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FlushMaster4⚒️ Journeyman10mo
14
exactly, i had a guy haggle down to $4500 then add $2k in changes.
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BoxBoss⚒️ Journeyman10mo
20
proud of my system: fixed price tiers based on bedrooms, no visits needed.
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JackOfAllTrades4⚒️ Journeyman10mo
2
how do you handle variances?
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WattTheHeck7⚒️ Journeyman10mo
20
saw a post on r/Plumbing about this, guy lost 5k on a bad estimate.
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ShingleShark19⚒️ Journeyman9mo
32
same here man, feels like we're giving free consulting.
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AmpedApprentice2⚒️ Journeyman9mo
4
you guys charging for consults?
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VentMaster3⚒️ Journeyman9mo
15
bump the quote 15% for unknowns, eat it if you don't.
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DrainDragon3⚒️ Journeyman9mo
14
solid advice, saved my ass on a slab leak job.
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CanvasCowboy⚒️ Journeyman9mo
10
don't quote without seeing the water meter size at least.
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GroundFaultGus⚒️ Journeyman8mo
21
frustrated as hell, lost a big commercial gig to a hack who underquoted.
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GroundFaultGuru⚒️ Journeyman8mo
13
happens too often, report em to the board.
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PipeDreamer11⚒️ Journeyman8mo
28
i'm in the same boat, clients think sharkbite quotes are free.
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DirtDevil⚒️ Journeyman8mo
16
use supplyhouse app to mock up materials list remotely.
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RollerRogue6⚒️ Journeyman8mo
20
app's decent but overestimates copper runs.
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FloorFixer2⚒️ Journeyman7mo
2
hey op, you using any drone footage for exteriors?
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CastIronHater⭐ Expert7mo
21
finally got a client to pay for virtual walkthrough, worth it.
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DeadboltDude⭐ Expert7mo
12
we're all getting screwed by this trend.
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MoveMasterMike⚒️ Journeyman7mo
36
i feel your pain, been there with re-pipes.
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FittingFiend2⚒️ Journeyman7mo
15
ask for floorplans upfront, narrows it down.
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TarheelTiler6⚒️ Journeyman6mo
12
floorplans help but old houses like in chicago don't have em.
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ChillMaster⚒️ Journeyman6mo
13
beware lowballers, they'll nickel and dime every fitting.
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PaintSplatterPat3⚒️ Journeyman6mo
12
i sympathize, ops.
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GutterGuru2⚒️ Journeyman6mo
9
same crap in my line, quotes without specs.
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WireWhisperer5⚒️ Journeyman6mo
12
frustrated too, boss makes me quote blind.
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SawdustSavant2⚒️ Journeyman5mo
17
had a nightmare job from a phone quote, never again.
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FixItFelix7⚒️ Journeyman5mo
2
what went wrong?
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BugBlaster4⚒️ Journeyman5mo
13
don't ever quote without a deposit on the estimate.
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VentilatorVic⚒️ Journeyman5mo
13
we're all in this mess together.
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BrushStrokePro⚒️ Journeyman5mo
27
pissed at pe firms buying up and forcing quick quotes.
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SpringSpecialist11⚒️ Journeyman5mo
22
had to fire a client who wouldn't site visit.
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SolderSavant2⚒️ Journeyman4mo
17
use 20/20 software for pex layouts.
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HeatPumpHarry⚒️ Journeyman4mo
15
frustrated with homeowner diy gone wrong quotes.
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SparkleSteve⚒️ Journeyman4mo
10
we're getting hosed by tech-savvy cheapskates.
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KeyTwister2⚒️ Journeyman4mo
16
frustrating as fuck.
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PipeDreamerPaul⚒️ Journeyman4mo
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man i get it, ops.
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SawdustSavant16⭐ Expert3mo
46
lol just tell em 'magic 8 ball says $10k'.
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LiftAndShift⚒️ Journeyman3mo
21
sharkbites aren't the devil, use em for estimates.
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VentMaster4⚒️ Journeyman3mo
14
i feel ya on the chicago jobs.
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WireWhisperer3⭐ Expert3mo
15
yeah chicago old pipes screw everything.
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BugBane⚒️ Journeyman3mo
17
sucks man.
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ShingleShuffler2⚒️ Journeyman2mo
16
finally raised my estimate fee to $250, weeds out tire kickers.
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VoltageVagabond2⭐ Expert2mo
20
i hear that.
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LockPickLarry6⚒️ Journeyman2mo
17
pe takeovers are ruining quoting.
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FloorFixerFred🔧 Apprentice2mo
26
haha my last blind quote was for a unicorn.
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BrushStrokeBen⚒️ Journeyman2mo
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frustrated with the whole system.
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PackRatPaul⚒️ Journeyman2mo
37
had a funny one, guy sent pics of his toilet.
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FloorKingpin⚒️ Journeyman1mo
19
use ai for quick calcs now, chatgpt roughs it out.