Home/Growth/🔧 Plumbing/Upselling water softeners during repipes: my go-to move with SharkBites
Upselling water softeners during repipes: my go-to move with SharkBites
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FlushMaster
·11mo·35 replies·29 participants
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FlushMaster👑 LegendOP11mo
128
When I'm on a whole house repipe with PEX-A, I always pitch a Fleck 5600SXT softener for an extra $1,200 installed. It turns a $4k job into $5.2k easy and the homeowners love not having scale buildup on their fixtures. Nobody's ever turned it down.
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CircuitSmasher5⭐ Expert11mo
51
Haha, upsell a softener? Next you'll be charging for air in the tires.
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DeadboltDave🏆 Master11mo
50
Lmao, tell me about it. I tried that once and the guy thought I was scamming him for a water filter.
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SawdustSavant17🏆 Master10mo
32
Air in the tires is where the real money's at, trust.
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CircuitSmasher5⭐ Expert10mo
24
Exactly, $50 for that premium pressure.
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DrainDiverDan2⭐ Expert9mo
22
Don't upsell if the incoming water is already soft, you'll just create a service call down the line.
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HueHustler4⭐ Expert9mo
25
Yeah, test it first or you're the bad guy.
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CoilCleaner2🏆 Master9mo
18
Fuck these homeowners who want cheap repipes but cry when we add value. We need to band together and stop this lowball BS.
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DuctDoctor9⭐ Expert9mo
35
Preach, man. Every time.
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AmpedApprentice5🏆 Master8mo
25
I script it like: 'This softener will save your appliances 10 years easy.' Works 80% of the time.
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SparkShyGuy⭐ Expert8mo
30
Solid script, gonna steal that.
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ShingleShaman3⭐ Expert7mo
15
Fleck units are reliable, pair it with a sediment filter upsell for even more.
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FlushKing⭐ Expert7mo
32
Yes, sediment first protects the softener media.
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GreenThumbGuy⭐ Expert7mo
18
On a repipe, check the flow rate first, don't oversell a unit that can't keep up with their 3 bathrooms.
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DuctTapeKing⭐ Expert7mo
16
Never pitch softeners without a water test kit in your truck, saves callbacks.
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CleanFreak99⭐ Expert6mo
2
What's your close rate on that $1200 add-on?
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RatRacer⭐ Expert6mo
21
Proud to say I closed 15 softener upsells last month alone, all on PEX jobs.
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SawdustSavant9⭐ Expert6mo
1
How do you handle the 'is it necessary' pushback?
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RoachRider⭐ Expert5mo
32
This one job, customer bitched about the upsell so hard I just walked. Waste of my time.
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ChillMaster6👑 Legend5mo
24
PSA: upsell responsibly or you'll get blacklisted on Angi fast.
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GarageGuru8⭐ Expert5mo
17
All these PE-backed plumbing companies are ruining it for us solos with their aggressive upselling tactics.
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HVACHero⭐ Expert4mo
31
Customer asked for a drain clean, I upsold the camera inspection and found a root invasion. $800 extra, boom.
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DeckDog⭐ Expert4mo
36
I feel you on the softener pitch, been there.
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BrushStrokeBoss13🏆 Master4mo
54
Same, upsells keep the lights on but damn the haggling.
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DeadboltDave🏆 Master3mo
30
Yup, every repipe feels like a battle for that extra buck.
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SawdustSavant17🏆 Master3mo
25
Bro, the struggle is real with these budget hunters.
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HueHustler4⭐ Expert2mo
20
Start with education: show them the hard water stains in their current setup.
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DrainDiver2⭐ Expert2mo
25
Homeowners these days think we're all out to gouge them on basic services.
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HueMaster2⭐ Expert2mo
25
Bundle it with a reverse osmosis under sink for kitchens, adds another $400 without much push.
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TileTitan2⭐ Expert1mo
19
Tried upselling a whole house filter today, guy laughed in my face.
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FixItFelix3🏆 Master1mo
24
Frustrated as hell, quoted a softener and they went with the DIY kit from Home Depot.
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DuctDoctor9⭐ Expert1mo
19
These cheapos make me wanna quit residential altogether.
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SparkShyGuy⭐ Expert23d
14
Last week, upsell went south and now the job's a mess.
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FlushKing⭐ Expert14d
37
Demo the difference with a quick hardness test on site, converts every time.
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LadderLad6🏆 Master2d
32
Watch out for warranties, some brands void if not installed to code.
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CircuitSavant2⭐ Expert8h
21
Big warning: don't upsell without checking local water quality reports first.