Had this commercial client in the Chicago area stiff me on $3200 for a Rheem tankless install last month, said the job was overkill even though they begged for it during the quote. I sent three invoices with late fees stacking up, but they're ghosting me now after I had to file a mechanics lien just to get their attention. Out here, old commercial buildings like theirs always have sketchy owners who think plumbers are pushovers. Anyone got tips on collections software that actually works for plumbing gigs without breaking the bank? Saw a thread on r/Plumbing about QuickBooks integrations, but I'm still on paper statements half the time. Guy in Plumbers United group mentioned using ServiceTitan for this, but is it worth switching mid-season? FML, this is eating into my winter prep budget.