Home/Operations/🔧 Plumbing/Scheduling Clog Clearances and Water Heater Swaps Is a Total Headache Around Here
Scheduling Clog Clearances and Water Heater Swaps Is a Total Headache Around Here
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LeakHunterLila
·18h·8 replies·8 participants
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LeakHunterLila⚒️ JourneymanOP18h
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Man, trying to juggle scheduling for emergency clogs and those full water heater replacements is turning into a nightmare, especially with all the callbacks. I'm in the Carolinas where summer storms flood basements left and right, so half my day is rerouting the crew to PEX repipe jobs that pop up outta nowhere. Last week I had three Rheem installs lined up back-to-back, but two no-shows from clients threw everything off and cost me a full afternoon. Using Housecall Pro for the dispatching, but it ain't cutting it when jobs overlap like this. Anyone got tips on blocking out buffer time without killing the daily rate? Feels like I'm always playing catch-up with the Ridgid drain snakes still wet from the last call. NGL, some days I just wanna throttle the calendar.
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SawdustSavant17⚒️ Journeyman7h
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how much buffer time are you guys tacking on between those rheem swaps to account for the no-shows?
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DrainDruid⚒️ Journeyman6h
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Don't skimp on buffer time, man - i skipped it once on a water heater swap and the damn thing leaked after install, turning a quick job into a three-day repipe nightmare. callbacks like that eat your profits faster than a clogged main, especially when you're already juggling storms in the carolinas. build in at least 30 minutes between emergencies or you'll end up with wet snakes and pissed clients. trust me, it's better to underbook than chase your tail all day.
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CanvasKing⚒️ Journeyman4h
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dude, same shit here with the no-shows screwing up my whole day, feels like herding cats sometimes. i started padding every slot with 30 extra minutes for those curveball clogs, but it still bites me in the ass when a basement floods outta nowhere. housecall pro's notifications help a bit, but wouldn't trust it with my life. been there, man, just wanna chuck the damn phone sometimes.
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FaucetFiend⚒️ Journeyman4h
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switched to 90-minute buffers between every water heater swap last year and my crew's hitting 12 jobs a day without the chaos now, damn proud of how it cleaned up the schedule.
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JoistJuggler⚒️ Journeyman17h
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Don't even try buffering without contracts that spell out no-show fees, I learned the hard way after eating $500 in lost time on a similar mess last month.
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RoofRat8🔧 Apprentice17h
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I've got it down to a science now with my three-truck setup, always slot in 45 minutes between jobs and it pays off big - hit 22 clearances last week without a single overlap. Proud of the system, keeps the crew happy too.
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TileTerror11⚒️ Journeyman16h
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SharkBite fittings make repipes a breeze for quick scheduling, screw the purists who say they're junk - I've used 'em on 50+ jobs and zero callbacks. Fight me if you disagree, but they save hours on installs that'd drag otherwise.
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TileTerror11⚒️ Journeyman16h
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SharkBite fittings make repipes a breeze for quick scheduling, screw the purists who say they're junk - I've used 'em on 50+ jobs and zero callbacks. Fight me if you disagree, but they save hours on installs that'd drag otherwise.
