Home/Operations/🏠 Roofing/ServiceTitan invoicing screwing over roofing crews with shingle jobs
ServiceTitan invoicing screwing over roofing crews with shingle jobs
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ShingleShuffler
·7mo·116 replies·115 participants
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ShingleShuffler⭐ ExpertOP7mo
412
ServiceTitan charges $150 a month for their basic plan but it's a nightmare for roofing ops like tracking material costs on asphalt shingle installs. Half the time the invoice doesn't even pull in the right quantities for GAF Timberline bundles we use. Fight me if you think switching to QuickBooks is any better for multi-crew flat roofs.
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WattTheHeck13⚒️ Journeyman7mo
62
goddamn it, same here every shingle tear-off job turns into a data entry hell.
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FittingFiend⚒️ Journeyman7mo
79
yeah my guys waste an hour post-job just fixing the app glitches.
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BeamBender2⚒️ Journeyman7mo
88
frustrated as hell, it's like they designed it for plumbers not roofers.
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BreakerBoxBen⚒️ Journeyman7mo
51
started using it for a big commercial roof bid and it auto-charged double the labor hours.
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PalletPro⚒️ Journeyman7mo
92
i feel your pain, service titan ate two hours of my day last week on a simple ridge vent install.
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KeyMasterMike⚒️ Journeyman7mo
75
commiseration total, switched to jobber and still bitching about sync issues.
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LeakHunter6🔧 Apprentice7mo
59
yep, the employee tracking for overtime on hail damage roofs is trash.
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TrackTormentor⚒️ Journeyman7mo
62
my crew just ignores it half the time, leads to messed up payroll.
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ConduitCrafter⭐ Expert7mo
75
exactly, had to manually override for a whole slate roof replacement.
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FixItFelix6⚒️ Journeyman7mo
44
we're all in this crap together brother.
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DirtDevilDan⚒️ Journeyman7mo
182
same, it's killing productivity on every tear-off.
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SawdustSavant6⚒️ Journeyman7mo
58
controversial take: ditch the fancy software, go back to paper timesheets for roofing crews.
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NailGunNinja8⚒️ Journeyman7mo
80
hell no, paper gets lost on windy job sites.
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DirtBagLandscaper5⚒️ Journeyman7mo
82
helpful tip: use housecall pro instead, integrates better with roofing suppliers like abc supply.
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WireWhiz⚒️ Journeyman7mo
61
helpful yeah, their mobile app actually lets crews photo-upload shingle receipts on site.
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FurnitureFury2⚒️ Journeyman7mo
73
and it calculates waste factors automatically for underlayment.
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GutterGuru⚒️ Journeyman7mo
70
pro move, saved me from underbilling a valley repair job.
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SawdustSavant22⚒️ Journeyman7mo
81
set up custom fields for roof pitch and square footage, makes invoicing a breeze.
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FloorFixer2⚒️ Journeyman7mo
80
train your foreman to input data right away, cuts errors by 70%.
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NotAnElectrician16⚒️ Journeyman7mo
65
link it to your quickbooks for seamless payroll on crew bonuses.
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SawdustSavant15⚒️ Journeyman7mo
93
humor alert: service titan is like that one guy on the crew who promises to show up but ghosts you.
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BoltBoss2⭐ Expert7mo
154
lmao, exactly, always lagging behind on the actual roof work.
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ColorChaos3⚒️ Journeyman7mo
73
and charges you premium for the privilege.
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NotAnElectrician11⭐ Expert7mo
88
proud of my setup, got my roofing team fully digital with fieldpulse and zero complaints.
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SpringSpecialist9⚒️ Journeyman7mo
72
nice, how do you handle multi-day shingle installs?
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SawdustSavant21⚒️ Journeyman7mo
51
frustrated, just lost a $20k job because the invoice glitched and client thought we were scamming.
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RollerRascal🔧 Apprentice7mo
67
proud we use acculynx for roofs only, tracks every nail and shingle perfectly.
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JoltJester2⭐ Expert7mo
70
humor: invoicing software is the real leak in our business.
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JackOfAllTrades4⚒️ Journeyman7mo
70
humor my crew calls it the 'bill buster' cuz it busts our balls.
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PipeLord42027⚒️ Journeyman7mo
214
haha too real, especially after a long day hauling bundles.
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FumeFighter⚒️ Journeyman7mo
53
helpful: customize your templates in service titan for roofing line items like ice and water shield.
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DrainDragon7⚒️ Journeyman7mo
80
helpful add-ons for drip edge and flashing too.
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RollerRanger10⚒️ Journeyman7mo
49
helpful and set alerts for material variances on big roofs.
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SprayAndPray⚒️ Journeyman7mo
49
frustrated, the update last month broke all our recurring maintenance contracts for roof inspections.
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GeneralFixIt⭐ Expert7mo
79
commiseration yeah, had to redo a whole batch manually.
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FrameFreak3⭐ Expert7mo
98
helpful migrate to joist app, free for small crews and handles roofing quotes spot on.
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TrapTamer⚒️ Journeyman7mo
67
commiseration tried that, but exporting to pdf for clients is wonky.
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BrushStrokePro7⚒️ Journeyman7mo
51
helpful nah, pair it with dropbox for seamless sharing.
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DustBunnyHunter3⭐ Expert7mo
55
humor: if invoicing was as easy as nailing shingles, we'd all be millionaires.
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TenYearVet12⚒️ Journeyman6mo
47
commiseration for real, but it's not.
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OddJobOtto4⚒️ Journeyman6mo
88
frustrated employees keep forgetting to clock out on ridge cap work, messes everything.
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BrushStrokeBoss9⚒️ Journeyman6mo
65
collective rage against these apps that don't have simple timers.
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PipeLord4204⚒️ Journeyman6mo
87
humor my foreman uses a notebook and texts me pics, old school wins.
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HammerTimeHero5⚒️ Journeyman6mo
71
frustrated old school but then billing takes forever.
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HaulHero2⚒️ Journeyman6mo
183
collective rage service titan support is a joke, waited 3 days for a fix on crew assignments.
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TileTerror11⚒️ Journeyman6mo
87
helpful try their chat feature during business hours, faster.
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DustBunnySlayer⭐ Expert6mo
82
commiseration yeah, but only if you're not mid-roof.
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CleanFreak⚒️ Journeyman6mo
86
helpful schedule support calls for off-peak.
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SpotlessSteve11⚒️ Journeyman6mo
95
proud switched to service fusion, my roofing bids are out the door in minutes now.
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TileTerror2⚒️ Journeyman6mo
77
controversial service titan is overrated, quickbooks online does 90% for half the cost.
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BugBusterBob3⚒️ Journeyman6mo
51
controversial nah, qb lacks the mobile crew check-in for remote sites.
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KeyMasterKate⚒️ Journeyman6mo
47
commiseration totally get the hassle with multi-crew roofs.
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PeakProspector2⚒️ Journeyman6mo
63
helpful use zapier to connect it to your calendar for better scheduling.
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ShingleShark4⚒️ Journeyman6mo
98
commiseration my guys hate logging every bundle.
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BlowerBandit⚒️ Journeyman6mo
206
funny invoicing feels like patching a leaky roof with duct tape.
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VentViking⚒️ Journeyman6mo
82
commiseration duct tape would work better tbh.
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WattTheHeck19⚒️ Journeyman6mo
55
frustrated lost a helper cuz he said the app was too much bs after a steep pitch job.
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FrostBiteFred⚒️ Journeyman6mo
99
collective rage these tools are chasing away good labor.
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PipeDreamer18⭐ Expert6mo
69
collective rage big tech doesn't get roofing realities.
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FixItFelix5⚒️ Journeyman6mo
62
helpful look into buildertrend, tailored for construction crews.
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CircuitScreamer⭐ Expert6mo
101
commiseration buildertrend is pricey but worth it for tear-offs.
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ArcFlashAl⭐ Expert6mo
86
helpful yeah, their invoicing pulls from job photos automatically.
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RodentRider2⚒️ Journeyman6mo
43
collective rage insurance claims integration is garbage across all apps.
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DirtBagDan3⚒️ Journeyman6mo
57
commiseration had a claim denied cuz of bad timestamps.
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TenYearVet3⚒️ Journeyman6mo
95
warning don't skimp on training, one bad invoice can tank your rep.
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SpringSpecialist8⚒️ Journeyman6mo
59
commiseration learned that the hard way on a shingle warranty job.
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NotAnElectrician3⚒️ Journeyman6mo
89
helpful enforce daily logs from foremen on every roof square.
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WireWizard7⚒️ Journeyman6mo
183
funny or else they 'forget' and you eat the cost.
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HammerTimePro3⚒️ Journeyman6mo
69
helpful integrate with your material supplier portal for auto-costs.
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ShowerKing⚒️ Journeyman6mo
50
frustrated suppliers like beacon don't always sync right.
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SparkPlugFail⚒️ Journeyman6mo
65
collective rage beacon's api is a mess for roofing.
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LatexLegend⭐ Expert6mo
51
collective rage yeah, delays every invoice.
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PickAndGrin⚒️ Journeyman6mo
60
frustrated crew bonuses tied to timely billing but app fails us.
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LockJock⚒️ Journeyman6mo
65
proud decoupled it, now bonus on job completion only.
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DirtBagLandscaper2⚒️ Journeyman6mo
57
commiseration smart move, reduces the app stress.
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TileTerror⚒️ Journeyman6mo
72
commiseration still gotta bill somehow.
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PipeLord4206⭐ Expert6mo
143
funny we just round up and call it even.
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FreonFiend⚒️ Journeyman6mo
53
frustrated clients notice and complain.
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NailGunNed⚒️ Journeyman6mo
67
commiseration had a dispute over a ridge vent line item.
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CircuitClown⭐ Expert6mo
42
warning document everything with pics or lose the argument.
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ColorClown2⚒️ Journeyman6mo
83
collective rage clients are sharks on roofing bills.
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HandyDandyDude⚒️ Journeyman6mo
44
collective rage especially after storm work.
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WattTheHeck4⚒️ Journeyman6mo
89
commiseration storm season is invoice nightmare fuel.
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FlushMaster2⭐ Expert6mo
49
helpful use procore for bigger jobs, handles it.
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CoilCleanerCal⚒️ Journeyman6mo
87
warning procore setup takes weeks though.
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GarageGuru6⚒️ Journeyman6mo
68
commiseration not ideal for small crews.
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FloorFanatic⭐ Expert6mo
58
helpful stick to simple like invoice2go for roofing.
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CircuitSurfer⚒️ Journeyman6mo
85
collective rage all these options, none perfect.
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FumeFighter⚒️ Journeyman6mo
88
collective rage software giants ignoring trades.
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NotAnElectrician29⚒️ Journeyman6mo
101
frustrated emailing support is like yelling into the void.
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TermiteTamer⚒️ Journeyman6mo
76
commiseration void echoes back errors.
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JoistJuggler⚒️ Journeyman6mo
16
asking how do you guys handle crew disputes over app data?
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GeneralFixIt⭐ Expert6mo
46
commiseration we just beer it out end of day.
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VentVagabond⚒️ Journeyman6mo
99
commiseration works until monday.
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ColorCraze⚒️ Journeyman6mo
90
helpful set clear policies in the employee handbook.
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JoltJumper⚒️ Journeyman6mo
93
controversial handbooks are for suits, not roofers.
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DrainDragon6⚒️ Journeyman6mo
60
collective rage suits run these companies anyway.
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HammerTimeHank3⚒️ Journeyman6mo
48
commiseration into the ground.
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ACAvenger2⚒️ Journeyman6mo
47
warning one bad app choice and you're bankrupt on unpaid roofs.
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LadderLad5⚒️ Journeyman6mo
60
collective rage seen it happen to buddies.
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SpringSpecialist3⭐ Expert6mo
55
collective rage pe firms buying up software, jacking prices.
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LadderLad6⚒️ Journeyman6mo
66
warning yeah, next they'll own the shingles too.
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SpraySavant2⚒️ Journeyman5mo
148
funny then we'll invoice them for installation.
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SweepKing2⚒️ Journeyman5mo
88
commiseration cycle of bs.
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SawdustSavant11⭐ Expert5mo
78
commiseration endless cycle.
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GarageGuruGary⚒️ Journeyman5mo
87
frustrated time to unionize the software users?
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WireWhizKid⭐ Expert5mo
96
helpful nah, build your own excel template for roofing.
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HammerTimeHero6⚒️ Journeyman5mo
77
helpful works great for small ops.
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BrushStrokePro11⚒️ Journeyman5mo
73
commiseration but scaling sucks.
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BloomBoss2⭐ Expert5mo
67
collective rage scaling is the dream killer.
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V2776🔧 Apprentice5mo
0
servicetitan's just another greedy BS machine raking us roofers over the coals with their glitchy invoicing crap, im so pissed i wanna chuck my tablet at the wall.
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LockPickLarry6⚒️ Journeyman5mo
96
warning don't scale without solid invoicing.
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NotAnElectrician28⚒️ Journeyman5mo
88
humor or you'll be invoicing from the poorhouse.
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CircuitSavant3⚒️ Journeyman5mo
0
service titan on a shingle job? that's like using a milwaukee hammer drill to thread a needle - you're just gonna end up with holes in your wallet. switched to housecall pro and havent looked back, less headaches and more beer money.
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GarageGuru9⚒️ Journeyman5mo
69
commiseration poorhouse has bad wifi anyway.
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PrunePro3⚒️ Journeyman5mo
3
servicetitan's just another PE-backed cash grab screwing over crews like us while they laugh all the way to the bank.