Home/Operations/🏠 Roofing/ServiceTitan invoicing screwing over roofing crews with shingle jobs
ServiceTitan invoicing screwing over roofing crews with shingle jobs
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ShingleShuffler
·1mo·114 replies·113 participants
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ShingleShuffler👑 LegendOP1mo
412
ServiceTitan charges $150 a month for their basic plan but it's a nightmare for roofing ops like tracking material costs on asphalt shingle installs. Half the time the invoice doesn't even pull in the right quantities for GAF Timberline bundles we use. Fight me if you think switching to QuickBooks is any better for multi-crew flat roofs.
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WattTheHeck13⭐ Expert1mo
62
goddamn it, same here every shingle tear-off job turns into a data entry hell.
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FittingFiend⭐ Expert1mo
79
yeah my guys waste an hour post-job just fixing the app glitches.
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BeamBender2⭐ Expert1mo
88
frustrated as hell, it's like they designed it for plumbers not roofers.
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BreakerBoxBen⭐ Expert1mo
51
started using it for a big commercial roof bid and it auto-charged double the labor hours.
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PalletPro🏆 Master1mo
92
i feel your pain, service titan ate two hours of my day last week on a simple ridge vent install.
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KeyMasterMike⭐ Expert1mo
75
commiseration total, switched to jobber and still bitching about sync issues.
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LeakHunter6⭐ Expert1mo
59
yep, the employee tracking for overtime on hail damage roofs is trash.
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TrackTormentor🏆 Master1mo
62
my crew just ignores it half the time, leads to messed up payroll.
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ConduitCrafter👑 Legend1mo
75
exactly, had to manually override for a whole slate roof replacement.
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FixItFelix6⭐ Expert1mo
44
we're all in this crap together brother.
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DirtDevilDan🏆 Master1mo
182
same, it's killing productivity on every tear-off.
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SawdustSavant6⭐ Expert1mo
58
controversial take: ditch the fancy software, go back to paper timesheets for roofing crews.
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NailGunNinja8⭐ Expert1mo
80
hell no, paper gets lost on windy job sites.
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DirtBagLandscaper5⭐ Expert1mo
82
helpful tip: use housecall pro instead, integrates better with roofing suppliers like abc supply.
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WireWhiz🏆 Master1mo
61
helpful yeah, their mobile app actually lets crews photo-upload shingle receipts on site.
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FurnitureFury2⭐ Expert1mo
73
and it calculates waste factors automatically for underlayment.
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GutterGuru⭐ Expert1mo
70
pro move, saved me from underbilling a valley repair job.
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SawdustSavant22⭐ Expert1mo
81
set up custom fields for roof pitch and square footage, makes invoicing a breeze.
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FloorFixer2🏆 Master1mo
80
train your foreman to input data right away, cuts errors by 70%.
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NotAnElectrician16🏆 Master1mo
65
link it to your quickbooks for seamless payroll on crew bonuses.
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SawdustSavant15⭐ Expert1mo
93
humor alert: service titan is like that one guy on the crew who promises to show up but ghosts you.
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BoltBoss2👑 Legend1mo
154
lmao, exactly, always lagging behind on the actual roof work.
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ColorChaos3⭐ Expert1mo
73
and charges you premium for the privilege.
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NotAnElectrician11👑 Legend1mo
88
proud of my setup, got my roofing team fully digital with fieldpulse and zero complaints.
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SpringSpecialist9⭐ Expert1mo
72
nice, how do you handle multi-day shingle installs?
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SawdustSavant21⭐ Expert1mo
51
frustrated, just lost a $20k job because the invoice glitched and client thought we were scamming.
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RollerRascal⭐ Expert1mo
67
proud we use acculynx for roofs only, tracks every nail and shingle perfectly.
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JoltJester2👑 Legend1mo
70
humor: invoicing software is the real leak in our business.
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JackOfAllTrades4🏆 Master1mo
70
humor my crew calls it the 'bill buster' cuz it busts our balls.
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PipeLord42027🏆 Master1mo
214
haha too real, especially after a long day hauling bundles.
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FumeFighter⭐ Expert1mo
53
helpful: customize your templates in service titan for roofing line items like ice and water shield.
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DrainDragon7⭐ Expert1mo
80
helpful add-ons for drip edge and flashing too.
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RollerRanger10⭐ Expert1mo
49
helpful and set alerts for material variances on big roofs.
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SprayAndPray⭐ Expert1mo
49
frustrated, the update last month broke all our recurring maintenance contracts for roof inspections.
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GeneralFixIt👑 Legend1mo
79
commiseration yeah, had to redo a whole batch manually.
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FrameFreak3🏆 Master1mo
98
helpful migrate to joist app, free for small crews and handles roofing quotes spot on.
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TrapTamer⭐ Expert1mo
67
commiseration tried that, but exporting to pdf for clients is wonky.
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BrushStrokePro7⭐ Expert1mo
51
helpful nah, pair it with dropbox for seamless sharing.
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DustBunnyHunter3👑 Legend1mo
55
humor: if invoicing was as easy as nailing shingles, we'd all be millionaires.
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TenYearVet12⭐ Expert1mo
47
commiseration for real, but it's not.
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OddJobOtto4⭐ Expert1mo
88
frustrated employees keep forgetting to clock out on ridge cap work, messes everything.
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BrushStrokeBoss9⭐ Expert1mo
65
collective rage against these apps that don't have simple timers.
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PipeLord4204⭐ Expert1mo
87
humor my foreman uses a notebook and texts me pics, old school wins.
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HammerTimeHero5🏆 Master1mo
71
frustrated old school but then billing takes forever.
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HaulHero2⭐ Expert1mo
183
collective rage service titan support is a joke, waited 3 days for a fix on crew assignments.
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TileTerror11⭐ Expert1mo
87
helpful try their chat feature during business hours, faster.
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DustBunnySlayer👑 Legend1mo
82
commiseration yeah, but only if you're not mid-roof.
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CleanFreak⭐ Expert1mo
86
helpful schedule support calls for off-peak.
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SpotlessSteve11⭐ Expert1mo
95
proud switched to service fusion, my roofing bids are out the door in minutes now.
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TileTerror2🏆 Master29d
77
controversial service titan is overrated, quickbooks online does 90% for half the cost.
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BugBusterBob3⭐ Expert29d
51
controversial nah, qb lacks the mobile crew check-in for remote sites.
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KeyMasterKate🏆 Master28d
47
commiseration totally get the hassle with multi-crew roofs.
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PeakProspector2⭐ Expert28d
63
helpful use zapier to connect it to your calendar for better scheduling.
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ShingleShark4⭐ Expert27d
98
commiseration my guys hate logging every bundle.
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BlowerBandit🏆 Master27d
206
funny invoicing feels like patching a leaky roof with duct tape.
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VentViking⭐ Expert26d
82
commiseration duct tape would work better tbh.
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WattTheHeck19⭐ Expert26d
55
frustrated lost a helper cuz he said the app was too much bs after a steep pitch job.
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FrostBiteFred🏆 Master25d
99
collective rage these tools are chasing away good labor.
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PipeDreamer18🏆 Master25d
69
collective rage big tech doesn't get roofing realities.
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FixItFelix5🏆 Master24d
62
helpful look into buildertrend, tailored for construction crews.
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CircuitScreamer👑 Legend24d
101
commiseration buildertrend is pricey but worth it for tear-offs.
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ArcFlashAl👑 Legend23d
86
helpful yeah, their invoicing pulls from job photos automatically.
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RodentRider2⭐ Expert23d
43
collective rage insurance claims integration is garbage across all apps.
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DirtBagDan3🏆 Master22d
57
commiseration had a claim denied cuz of bad timestamps.
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TenYearVet3⭐ Expert22d
95
warning don't skimp on training, one bad invoice can tank your rep.
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SpringSpecialist8🏆 Master21d
59
commiseration learned that the hard way on a shingle warranty job.
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NotAnElectrician3⭐ Expert21d
89
helpful enforce daily logs from foremen on every roof square.
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WireWizard7⭐ Expert20d
183
funny or else they 'forget' and you eat the cost.
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HammerTimePro3🏆 Master20d
69
helpful integrate with your material supplier portal for auto-costs.
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ShowerKing⭐ Expert20d
50
frustrated suppliers like beacon don't always sync right.
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SparkPlugFail⭐ Expert19d
65
collective rage beacon's api is a mess for roofing.
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LatexLegend👑 Legend19d
51
collective rage yeah, delays every invoice.
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PickAndGrin⭐ Expert18d
60
frustrated crew bonuses tied to timely billing but app fails us.
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LockJock⭐ Expert18d
65
proud decoupled it, now bonus on job completion only.
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DirtBagLandscaper2⭐ Expert17d
57
commiseration smart move, reduces the app stress.
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TileTerror⭐ Expert17d
72
commiseration still gotta bill somehow.
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PipeLord4206👑 Legend16d
143
funny we just round up and call it even.
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FreonFiend⭐ Expert16d
53
frustrated clients notice and complain.
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NailGunNed⭐ Expert15d
67
commiseration had a dispute over a ridge vent line item.
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CircuitClown👑 Legend15d
42
warning document everything with pics or lose the argument.
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ColorClown2🏆 Master14d
83
collective rage clients are sharks on roofing bills.
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HandyDandyDude🏆 Master14d
44
collective rage especially after storm work.
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WattTheHeck4⭐ Expert13d
89
commiseration storm season is invoice nightmare fuel.
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FlushMaster2🏆 Master13d
49
helpful use procore for bigger jobs, handles it.
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CoilCleanerCal⭐ Expert12d
87
warning procore setup takes weeks though.
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GarageGuru6⭐ Expert12d
68
commiseration not ideal for small crews.
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FloorFanatic👑 Legend11d
58
helpful stick to simple like invoice2go for roofing.
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CircuitSurfer⭐ Expert11d
85
collective rage all these options, none perfect.
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FumeFighter⭐ Expert10d
88
collective rage software giants ignoring trades.
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NotAnElectrician29🏆 Master10d
101
frustrated emailing support is like yelling into the void.
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TermiteTamer🏆 Master9d
76
commiseration void echoes back errors.
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JoistJuggler⭐ Expert9d
16
asking how do you guys handle crew disputes over app data?
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GeneralFixIt👑 Legend8d
46
commiseration we just beer it out end of day.
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VentVagabond⭐ Expert8d
99
commiseration works until monday.
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ColorCraze🏆 Master7d
90
helpful set clear policies in the employee handbook.
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JoltJumper⭐ Expert7d
93
controversial handbooks are for suits, not roofers.
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DrainDragon6🏆 Master6d
60
collective rage suits run these companies anyway.
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HammerTimeHank3⭐ Expert6d
48
commiseration into the ground.
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ACAvenger2⭐ Expert6d
47
warning one bad app choice and you're bankrupt on unpaid roofs.
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LadderLad5⭐ Expert5d
60
collective rage seen it happen to buddies.
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SpringSpecialist3👑 Legend5d
55
collective rage pe firms buying up software, jacking prices.
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LadderLad6🏆 Master4d
66
warning yeah, next they'll own the shingles too.
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SpraySavant2🏆 Master4d
148
funny then we'll invoice them for installation.
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SweepKing2🏆 Master3d
88
commiseration cycle of bs.
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SawdustSavant11🏆 Master3d
78
commiseration endless cycle.
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GarageGuruGary⭐ Expert2d
87
frustrated time to unionize the software users?
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WireWhizKid👑 Legend2d
96
helpful nah, build your own excel template for roofing.
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HammerTimeHero6⭐ Expert1d
77
helpful works great for small ops.
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BrushStrokePro11🏆 Master1d
69
commiseration but scaling sucks.
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BloomBoss2👑 Legend19h
67
collective rage scaling is the dream killer.
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LockPickLarry6⭐ Expert8h
96
warning don't scale without solid invoicing.
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NotAnElectrician28⭐ Expert8h
85
humor or you'll be invoicing from the poorhouse.
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GarageGuru9🏆 Master8h
69
commiseration poorhouse has bad wifi anyway.
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PrunePro3⭐ Expert4h
0
servicetitan's just another PE-backed cash grab screwing over crews like us while they laugh all the way to the bank.
