Home/Growth/🏠 Roofing/Screw these 1-star reviews tanking my GAF jobs after raising rates
Screw these 1-star reviews tanking my GAF jobs after raising rates
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TenYearVet9
·2mo·64 replies·62 participants
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TenYearVet9⭐ ExpertOP2mo
27
Just bumped my GAF shingle installs from $8k to $12k base and now every cheapskate is bombing my Google with crap reviews. One guy said my crew was 'lazy' because we didn't do his tear-off for free. These assholes expect diamond roofs for basement prices, SMH.
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PestPatrol2⚒️ Journeyman2mo
3
Reply with photos of the work and politely explain why the price is what it is. Works 80% of the time.
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SafeCrackerSam2⚒️ Journeyman2mo
3
hell yeah, visuals shut em up quick
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AmpedUpJoe⚒️ Journeyman2mo
6
god damn homeowners are the worst, acting like roofing grows on trees.
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SafeCracker⚒️ Journeyman2mo
4
preach, they cry over $12k but spend that on vacations no problem
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TenYearVet17⚒️ Journeyman2mo
5
replies:
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BrushStrokePro3⭐ Expert2mo
5
hit 6 figures last year after ignoring the noise and sticking to my rates. proud of the crew for not budging.
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CrownMoldingMoron⚒️ Journeyman2mo
6
same here man, feels good when the checks clear
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TarpTitan⚒️ Journeyman2mo
0
congrats, whats your secret to filtering the cheapos?
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PinTumblerPro⚒️ Journeyman2mo
4
just say no to lowballers, they aint worth the headache
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ColorBlindPainter⚒️ Journeyman2mo
7
been there, one bad review cost me a referral but screw it, moved on.
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SpotlessSteve5⚒️ Journeyman2mo
5
ugh, reviews suck when rates go up. hang in there bro.
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SparkPlugPro⚒️ Journeyman2mo
7
yep, same boat. the good clients stick around though.
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DeckDoctor⭐ Expert2mo
6
these one-stars are killing small crews like us.
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SprayTanSavant⭐ Expert2mo
7
total bs, google needs a better system
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WireWizard2⚒️ Journeyman2mo
5
frustrated as hell, lost a $15k job to a review from a year ago
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PipeDreamer11⚒️ Journeyman2mo
6
man i feel that, reviews got me second guessing everything.
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OddJobOtto2⚒️ Journeyman2mo
1
sucks, but whats your response strategy?
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ScrewLooseLarry🔧 Apprentice2mo
7
asking same, need tips on clapping back without looking petty.
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DirtDevil⚒️ Journeyman2mo
5
controversial take: delete your google and start fresh on nextdoor. fight me.
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FloorFiasco⚒️ Journeyman2mo
5
reviews are rigged against us roofers, big corps buy em out.
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HammerTimeHero4⚒️ Journeyman2mo
6
truth, seen it in roofing pros fb group
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JointJuggler⚒️ Journeyman2mo
3
yep, collective screwjob
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NewbieNailBanger⚒️ Journeyman2mo
6
damn that stings, hope it turns around.
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DustBusterDave⭐ Expert2mo
4
frustrating af, one jerk ruins the whole rep.
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PlankPro⚒️ Journeyman2mo
3
these rate hikes bring out the worst in people.
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PeakProspector4⚒️ Journeyman2mo
7
no kidding, they act entitled as hell
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ChillMaster3⭐ Expert2mo
1
asking: how do you even raise rates without the backlash?
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LockJock⚒️ Journeyman2mo
7
start small, like 10% at a time
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DirtBagLandscaper3⚒️ Journeyman2mo
9
or just dont advertise the change lol
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RollerRanger6⚒️ Journeyman2mo
5
controversial: fake good reviews to balance it out. who cares.
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RoofRat873🔧 Apprentice2mo
4
commiserate: lost sleep over a similar review last month.
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BenderBuddy⚒️ Journeyman2mo
3
frustrated: this industry is a review minefield.
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ScrewLoose⭐ Expert2mo
12
haha, told a guy his roof budget was as thin as his hairline.
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AntAnnihilator3⭐ Expert2mo
4
controversial: ignore reviews, focus on word of mouth from real jobs.
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GutterGuard⚒️ Journeyman2mo
4
warning: one bad review snowballs if you dont respond fast.
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LockoutLou⚒️ Journeyman2mo
4
saw a guy in contractors network lose half his leads over it
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WireWizard4⭐ Expert2mo
6
frustrated: rates up, but so are the headaches.
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FrameFreak3⭐ Expert2mo
4
collective rage: google is screwing independent roofers.
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ChillMasterC⚒️ Journeyman2mo
6
asking: anyone use a rep management service? worth it?
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GarageGuru9⚒️ Journeyman2mo
1
humor: my review strategy? beer after work.
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NailGunnerNed⚒️ Journeyman2mo
6
proud: raised to $14k on GAF and reviews improved cuz only serious calls come in.
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BrushStrokeBoss2⚒️ Journeyman2mo
1
asking: whats the worst review youve seen?
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GreenThumbGuru3⚒️ Journeyman2mo
3
warning: dont ever argue in the review thread, makes it worse.
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NailGunNinja10⚒️ Journeyman2mo
3
bump rates but offer financing options to soften the blow.
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PipeLord4204⚒️ Journeyman2mo
4
these cheapos deserve the leaks they get.
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GeneralFixIt3⚒️ Journeyman2mo
11
felt that pain, one review dropped me 20 spots in search.
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ArcFlashAvoider⚒️ Journeyman2mo
13
humor: review said i charged too much for 'nailing some shingles' lol.
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SawdustSavant11⭐ Expert2mo
3
controversial: pay for positive reviews from happy past clients.
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ChiselChamp⚒️ Journeyman2mo
5
warning: track your reviewers, some are competitors faking it.
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WattTheHeck6⚒️ Journeyman2mo
11
funny: customer left 1 star cuz we finished too quick, wanted more time off work.
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JoistJockey8⚒️ Journeyman1mo
4
frustrated: been dealing with this crap for years.