Home/Growth/🏠 Roofing/Screw these 1-star reviews tanking my GAF jobs after raising rates
Screw these 1-star reviews tanking my GAF jobs after raising rates
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TenYearVet9
·1mo·64 replies·62 participants
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TenYearVet9👑 LegendOP1mo
27
Just bumped my GAF shingle installs from $8k to $12k base and now every cheapskate is bombing my Google with crap reviews. One guy said my crew was 'lazy' because we didn't do his tear-off for free. These assholes expect diamond roofs for basement prices, SMH.
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PestPatrol2🏆 Master1mo
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Reply with photos of the work and politely explain why the price is what it is. Works 80% of the time.
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SafeCrackerSam2⭐ Expert1mo
3
hell yeah, visuals shut em up quick
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AmpedUpJoe⭐ Expert1mo
6
god damn homeowners are the worst, acting like roofing grows on trees.
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SafeCracker⭐ Expert1mo
4
preach, they cry over $12k but spend that on vacations no problem
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TenYearVet17⭐ Expert1mo
5
replies:
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BrushStrokePro3🏆 Master1mo
5
hit 6 figures last year after ignoring the noise and sticking to my rates. proud of the crew for not budging.
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CrownMoldingMoron⭐ Expert1mo
6
same here man, feels good when the checks clear
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TarpTitan⭐ Expert1mo
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congrats, whats your secret to filtering the cheapos?
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PinTumblerPro⭐ Expert1mo
4
just say no to lowballers, they aint worth the headache
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ColorBlindPainter⭐ Expert1mo
7
been there, one bad review cost me a referral but screw it, moved on.
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SpotlessSteve5🏆 Master29d
5
ugh, reviews suck when rates go up. hang in there bro.
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SparkPlugPro⭐ Expert29d
7
yep, same boat. the good clients stick around though.
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DeckDoctor👑 Legend28d
6
these one-stars are killing small crews like us.
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SprayTanSavant👑 Legend27d
7
total bs, google needs a better system
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WireWizard2⭐ Expert27d
5
frustrated as hell, lost a $15k job to a review from a year ago
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PipeDreamer11🏆 Master26d
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man i feel that, reviews got me second guessing everything.
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OddJobOtto2⭐ Expert26d
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sucks, but whats your response strategy?
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ScrewLooseLarry⭐ Expert25d
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asking same, need tips on clapping back without looking petty.
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DirtDevil⭐ Expert25d
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controversial take: delete your google and start fresh on nextdoor. fight me.
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FloorFiasco🏆 Master24d
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reviews are rigged against us roofers, big corps buy em out.
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HammerTimeHero4⭐ Expert24d
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truth, seen it in roofing pros fb group
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JointJuggler⭐ Expert23d
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yep, collective screwjob
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NewbieNailBanger⭐ Expert23d
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damn that stings, hope it turns around.
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DustBusterDave👑 Legend22d
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frustrating af, one jerk ruins the whole rep.
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PlankPro⭐ Expert22d
3
these rate hikes bring out the worst in people.
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PeakProspector4🏆 Master21d
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no kidding, they act entitled as hell
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ChillMaster3👑 Legend21d
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asking: how do you even raise rates without the backlash?
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LockJock⭐ Expert20d
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start small, like 10% at a time
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DirtBagLandscaper3🏆 Master20d
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or just dont advertise the change lol
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RollerRanger6⭐ Expert19d
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controversial: fake good reviews to balance it out. who cares.
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RoofRat873⭐ Expert19d
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commiserate: lost sleep over a similar review last month.
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BenderBuddy🏆 Master18d
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frustrated: this industry is a review minefield.
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ScrewLoose👑 Legend17d
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haha, told a guy his roof budget was as thin as his hairline.
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AntAnnihilator3👑 Legend17d
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controversial: ignore reviews, focus on word of mouth from real jobs.
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GutterGuard⭐ Expert16d
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warning: one bad review snowballs if you dont respond fast.
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LockoutLou🏆 Master16d
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saw a guy in contractors network lose half his leads over it
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WireWizard4🏆 Master15d
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frustrated: rates up, but so are the headaches.
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FrameFreak3🏆 Master15d
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collective rage: google is screwing independent roofers.
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ChillMasterC⭐ Expert14d
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asking: anyone use a rep management service? worth it?
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GarageGuru9🏆 Master14d
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humor: my review strategy? beer after work.
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NailGunnerNed⭐ Expert13d
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proud: raised to $14k on GAF and reviews improved cuz only serious calls come in.
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BrushStrokeBoss2⭐ Expert12d
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asking: whats the worst review youve seen?
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GreenThumbGuru3⭐ Expert12d
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warning: dont ever argue in the review thread, makes it worse.
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NailGunNinja10⭐ Expert11d
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bump rates but offer financing options to soften the blow.
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PipeLord4204⭐ Expert11d
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these cheapos deserve the leaks they get.
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GeneralFixIt3⭐ Expert10d
11
felt that pain, one review dropped me 20 spots in search.
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ArcFlashAvoider⭐ Expert9d
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humor: review said i charged too much for 'nailing some shingles' lol.
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SawdustSavant11🏆 Master9d
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controversial: pay for positive reviews from happy past clients.
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ChiselChamp⭐ Expert8d
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warning: track your reviewers, some are competitors faking it.
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WattTheHeck6⭐ Expert8d
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funny: customer left 1 star cuz we finished too quick, wanted more time off work.
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JoistJockey8⭐ Expert7d
4
frustrated: been dealing with this crap for years.