Home/Rants/🏠 Roofing/Client from Hell Demanded Free Owens Corning Shingle Replacement After Paying $4500
Client from Hell Demanded Free Owens Corning Shingle Replacement After Paying $4500
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RoofRat
·2d·7 replies·8 participants
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RoofRat⭐ ExpertOP2d
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Had this nightmare client who paid $4500 for a full Owens Corning Duration shingle re-roof on their ranch house, then two weeks later calls screaming about a small leak from a valley flashing I swear wasn't there before. Turns out she had her idiot brother-in-law 'check' the attic and poke around, probably dislodging something. Now she's refusing to pay the $800 service call to fix his mess and wants it all comped, like I'm running a charity. These entitled homeowners are killing me, always thinking roofers are made of money.
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DirtBagDan3⚒️ Journeyman1d
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man, that sounds exactly like the bs i dealt with last month, some lady paid up for a new ridge vent install and then her kid went climbing around up there and blamed me for the 'loose' shingles. now shes whining about a free fix and im sitting here thinking these homeowners treat us like were their personal roof slaves. been there more times than i can count, and it pisses me off every damn time. just bill em and let the lawyers sort it out if they push.
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CanvasKing4⚒️ Journeyman1d
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man, those entitled homeowners are the worst, always turning a simple fix into a full-blown war. been there with a client who blamed me for their kid's attic fort, wouldnt pay a dime extra.
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PestPatrol⚒️ Journeyman1d
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these entitled homeowners are the WORST, always poking around and then blaming us for their own screw-ups. had a similar crap-show last month where the client wanted free fixes after their kid climbed up there and trashed the flashing.
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CircuitSmasher5⚒️ Journeyman22h
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document everything with pics of the dislodged flashing and send her a demand letter threatening small claims court, works 9 times out of 10 to get em to pay up.
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TrapTamer⚒️ Journeyman21h
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man, those entitled homeowners make me wanna pull my hair out, been there with the family 'helpers' turning a good roof into a headache.
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BoltBuster⚒️ Journeyman14h
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man these entitled homeowners think theyre roofing royalty, got one last month who paid 6k for a carrier system then cried about a dime-sized dent her kid made and demanded i redo the whole damn thing for free.
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DrainDragon⚒️ Journeyman2d
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Sounds like she needs a reality check - tell her to send the brother-in-law's bill to her wallet, not yours. 😂
